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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Great company to deal with I have used tire rack several times for new tires and never had a bad experience. Highly recommend
Always good selection and price. Reviews helpful, fast delivery
I liked the depth and quantity of reviews, and the selection. I wanted tires and wheels, and wasn't sure what an "offset" was on the wheels. Tanner helped me out and confirmed that what I thought would work actually would. I liked that there was no fee for mounting and balancing when getting a tires/wheels package.
Easy to schedule at home or nearby location. Love free hazard protection, while other shops charge $80 per tire!
Purchased wheels and tires for a Porsche 993, delivered on time with exceptional service!
Perfect! Simple to use website and always have the products that I need.
I'm a repeat customer. Years ago, sets of tires bought for both car and MC. Shipped to home, taken to installers. Prices are satisfactory. You have top products and have provided good service, every time.
Good customer service and delivery on the time, very good product
Same as always very good experience. Will continue to comeback
The same as the above comment. Ease of ordering and delivery options.
Winter commend cooper tires are being replaced as they are dangerous on wait pavement at any speed
I bought terrible tire last time cooper evolution winter and where the worst tire i ever used since my first drive in 1985. You could not do anything to help. I no longer trust your reviews and ratings
Very helpful chat agents and easy free mounting and balancing. Fast shipping
Have been buying tires through your business for over 10 years, perhaps longer. Very happy repeat customer, again and again.
What I especially like about Tire Rack is that I can get the exact tire I want instead of having to pick what the installer carries.
I was very skeptical the first time I placed an order, but the wide selection of tires in stock, the fast and seamless shipping to an installer has me impressed and has made me a repeat customer. This is now my 3rd order.
Everything was good from the time I ordered the tires to delivery of them
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

