Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of TireRack

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
grey stargrey stargrey stargrey stargrey star

TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,722
shipping
28,686
quality
29,246
This company responds to reviews on average within 1 day

Instant Feedback

529,084 reviews

We monitor reviews for authenticity

Wisconsin
1 review
0 helpful votes
Follow thomas B.
Unfollow thomas B.
Share Review
Report Review

Excellent all around
April 12, 2025
Updated review

I have always had exceptional service even with a couple road hazard claims. Thanks Guys

Date of experience: April 2, 2025

As always, fantastic
August 4, 2024
Previous review

As always, fantastic. Now let's see how my road hazard claim goes.

Date of experience: July 25, 2024
Texas
1 review
0 helpful votes
Follow Lucas G.
Unfollow Lucas G.
Share Review
Report Review

Best option for tire shipping
April 12, 2025

Usually have good prices, and I've always gotten what I ordered. I've used Tire Rack at least 6 times so far with no issues.

Date of experience: April 2, 2025
Pennsylvania
1 review
0 helpful votes
Follow Kyle P.
Unfollow Kyle P.
Share Review
Report Review

Never an issue
April 12, 2025

Good prices and always have the size tire i need. I have bought regular all seasons and performance tires through them.

Date of experience: April 2, 2025
Texas
1 review
0 helpful votes
Follow Gary L.
Unfollow Gary L.
Share Review
Report Review

Best Way To Buy Tires
April 12, 2025

Everything went very well, from selecting tires to having them installed. I picked Tire Rack specifically for the free Two Year Road Hazard Warranty. Now, if I receive my Rebate Info through the mail, the experience will be completely satisfactory. I will buy my next set of tires from Tire Rack, with installation by Discount Tire.

Date of experience: April 8, 2025
Georgia
1 review
0 helpful votes
Follow James I.
Unfollow James I.
Share Review
Report Review

Very Intuitive experience
April 12, 2025

Your site provided the needed information I required to make an informed decision.

Date of experience: April 2, 2025
Virginia
1 review
0 helpful votes
Follow Eddie I.
Unfollow Eddie I.
Share Review
Report Review

Always a great experience
April 12, 2025

Purchased some tires for my mother. Always a quick and seamless process and best shipping options.

Date of experience: April 2, 2025
New Jersey
1 review
0 helpful votes
Follow stephen V.
Unfollow stephen V.
Share Review
Report Review

Just perfect
April 12, 2025

Long time customer and using their warranty for the first time

Date of experience: April 2, 2025
Georgia
1 review
0 helpful votes
Follow Akindele Q.
Unfollow Akindele Q.
Share Review
Report Review

Tirerack has the best selection of good tires, backed with 2-year road hazard warranty

Date of experience: April 2, 2025
Florida
1 review
0 helpful votes
Follow Al I.
Unfollow Al I.
Share Review
Report Review

Great experience, fast shipping, good price and very easy installation at Firestone, for a difficult to find tire size.

Date of experience: April 8, 2025
New Hampshire
1 review
0 helpful votes
Follow Jeffrey C.
Unfollow Jeffrey C.
Share Review
Report Review

Highly recommend
April 12, 2025

The entire purchase experience was positive. The website was easy to navigate and my tires arrived at the designated shop the next day. What I found to be the most impressive was the customer service, I had narrowed my options to two choices. Customer service person, Luke, took the time to speak with me and understand my motorsports experience and current expectations and help me make a final choice, which, incidentally, was not the most expensive option. Highly recommend.

Date of experience: April 8, 2025
Florida
1 review
0 helpful votes
Follow Alan S.
Unfollow Alan S.
Share Review
Report Review

New tires for the Porsche
April 12, 2025

The new tires were delivered as per schedule and install on time. It was an easy experience. I would highly recommend both Tire rack and Discount Tire

Date of experience: April 8, 2025
New Jersey
3 reviews
0 helpful votes
Follow Wayne W.
Unfollow Wayne W.
Share Review
Report Review

Good Service & Stock
April 12, 2025
Updated review

Good service on previous purchases & had in- stock tires I needed.

Date of experience: April 2, 2025

Smooth internet purchase
August 20, 2024
Previous review

Smooth internet purchase

Date of experience: August 10, 2024
Virginia
1 review
0 helpful votes
Follow Gerard W.
Unfollow Gerard W.
Share Review
Report Review

New Tires F250
April 12, 2025

Good selection and fair price. Arrived on time as noted good job by UPS. The tires were mounted by the local Firestone dealer who also did a great job.

Date of experience: April 8, 2025
California
1 review
0 helpful votes
Follow Darrell D.
Unfollow Darrell D.
Share Review
Report Review

They have been great with excellent information and service.

Date of experience: April 2, 2025
North Carolina
1 review
0 helpful votes
Follow William S.
Unfollow William S.
Share Review
Report Review

Great
April 12, 2025

Great easy to navigate the site. Good variety and feedback. Tire would great bought many tire here, alway my go to

Date of experience: April 2, 2025
Massachusetts
1 review
0 helpful votes
Follow Akira F.
Unfollow Akira F.
Share Review
Report Review

Good service
April 12, 2025

Thank you. I needed a replacement tire and it all worked out even tho I had to buy new tire to replace it

Date of experience: April 2, 2025
New York
1 review
0 helpful votes
Follow Sean W.
Unfollow Sean W.
Share Review
Report Review

Shipping great, Tire Balance not great
April 12, 2025
Updated review

Tires arrived in 1 day on wheels which was fantastic. Unfortunately I had to go to a local shop and get the tires properly balanced.

Date of experience: December 3, 2024

Fast an Easy
December 12, 2024
Previous review

Fast an Easy

Date of experience: December 2, 2024
Puerto Rico
2 reviews
0 helpful votes
Follow Orval S.
Unfollow Orval S.
Share Review
Report Review

Great service
April 12, 2025

Very good service and selection of tires, plus heat cycling

Date of experience: February 15, 2025
Florida
1 review
0 helpful votes
Follow RUSSELL E.
Unfollow RUSSELL E.
Share Review
Report Review

Good service
April 12, 2025

Customer service rep handled all my questions and assisted with my first order. Only wish Tire Rack would have added some stickers or windshield decals to top off the great looking tires while on the auto cross track!

Date of experience: October 1, 2024
New Jersey
1 review
0 helpful votes
Follow Scott D.
Unfollow Scott D.
Share Review
Report Review

Great variety
April 12, 2025

They have lots of choices to fit your vehicle and many installation options.

Date of experience: April 2, 2025