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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Great experience, fast shipping, good price and very easy installation at Firestone, for a difficult to find tire size.
The entire purchase experience was positive. The website was easy to navigate and my tires arrived at the designated shop the next day. What I found to be the most impressive was the customer service, I had narrowed my options to two choices. Customer service person, Luke, took the time to speak with me and understand my motorsports experience and current expectations and help me make a final choice, which, incidentally, was not the most expensive option. Highly recommend.
The new tires were delivered as per schedule and install on time. It was an easy experience. I would highly recommend both Tire rack and Discount Tire
Good service on previous purchases & had in- stock tires I needed.
Good selection and fair price. Arrived on time as noted good job by UPS. The tires were mounted by the local Firestone dealer who also did a great job.
They have been great with excellent information and service.
Great easy to navigate the site. Good variety and feedback. Tire would great bought many tire here, alway my go to
Thank you. I needed a replacement tire and it all worked out even tho I had to buy new tire to replace it
Tires arrived in 1 day on wheels which was fantastic. Unfortunately I had to go to a local shop and get the tires properly balanced.
Very good service and selection of tires, plus heat cycling
Customer service rep handled all my questions and assisted with my first order. Only wish Tire Rack would have added some stickers or windshield decals to top off the great looking tires while on the auto cross track!
They have lots of choices to fit your vehicle and many installation options.
Me likey me very muchy, I am trying to get at least 100 characters so my survey will go through. OK trying more words. And discount tires was good even though they tried to upsell me wider blades that I had replaced 2 days prior.
I have been a longtime purchaser from Tire Rack and their service and speed of delivery can't be beat.
Al ways a great experience with Tire rack, not even a question...
Ordered what I wanted and tire rack will not disappoint. I've ordered things from the past. I highly recommend
Bought some Goodyear Duratrac RTs for my jeep, great experience.
Tire Rack is easy to shop tire options for our vehicles. I still go back and forth with tire shops, and sometimes they win over Tire Rack.
Easy Professional. Except when it tell me I need to add 34 characters for a review.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

