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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,728
shipping
28,692
quality
29,252
This company responds to reviews on average within 1 day

Instant Feedback

529,172 reviews

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
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Great experience, fast shipping, good price and very easy installation at Firestone, for a difficult to find tire size.

Date of experience: April 8, 2025
New Hampshire
1 review
0 helpful votes
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Highly recommend
April 12, 2025

The entire purchase experience was positive. The website was easy to navigate and my tires arrived at the designated shop the next day. What I found to be the most impressive was the customer service, I had narrowed my options to two choices. Customer service person, Luke, took the time to speak with me and understand my motorsports experience and current expectations and help me make a final choice, which, incidentally, was not the most expensive option. Highly recommend.

Date of experience: April 8, 2025
Florida
1 review
0 helpful votes
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New tires for the Porsche
April 12, 2025

The new tires were delivered as per schedule and install on time. It was an easy experience. I would highly recommend both Tire rack and Discount Tire

Date of experience: April 8, 2025
New Jersey
3 reviews
0 helpful votes
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Good Service & Stock
April 12, 2025
Updated review

Good service on previous purchases & had in- stock tires I needed.

Date of experience: April 2, 2025

Smooth internet purchase
August 20, 2024
Previous review

Smooth internet purchase

Date of experience: August 10, 2024
Virginia
1 review
0 helpful votes
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New Tires F250
April 12, 2025

Good selection and fair price. Arrived on time as noted good job by UPS. The tires were mounted by the local Firestone dealer who also did a great job.

Date of experience: April 8, 2025
California
1 review
0 helpful votes
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They have been great with excellent information and service.

Date of experience: April 2, 2025
North Carolina
1 review
0 helpful votes
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Great
April 12, 2025

Great easy to navigate the site. Good variety and feedback. Tire would great bought many tire here, alway my go to

Date of experience: April 2, 2025
Massachusetts
1 review
0 helpful votes
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Good service
April 12, 2025

Thank you. I needed a replacement tire and it all worked out even tho I had to buy new tire to replace it

Date of experience: April 2, 2025
New York
1 review
0 helpful votes
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Shipping great, Tire Balance not great
April 12, 2025
Updated review

Tires arrived in 1 day on wheels which was fantastic. Unfortunately I had to go to a local shop and get the tires properly balanced.

Date of experience: December 3, 2024

Fast an Easy
December 12, 2024
Previous review

Fast an Easy

Date of experience: December 2, 2024
Puerto Rico
2 reviews
0 helpful votes
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Great service
April 12, 2025

Very good service and selection of tires, plus heat cycling

Date of experience: February 15, 2025
Florida
1 review
0 helpful votes
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Good service
April 12, 2025

Customer service rep handled all my questions and assisted with my first order. Only wish Tire Rack would have added some stickers or windshield decals to top off the great looking tires while on the auto cross track!

Date of experience: October 1, 2024
New Jersey
1 review
0 helpful votes
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Great variety
April 12, 2025

They have lots of choices to fit your vehicle and many installation options.

Date of experience: April 2, 2025
Florida
2 reviews
0 helpful votes
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Awsome service
April 12, 2025

So far, it has been a good experience doing business with TireRack.

Date of experience: March 12, 2021
Kentucky
1 review
0 helpful votes
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Fast and easy.
April 12, 2025

Best place to get tires, super fast and easy, competitive prices.

Date of experience: April 2, 2025
District of Columbia
1 review
0 helpful votes
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Tires on my car
April 12, 2025

Me likey me very muchy, I am trying to get at least 100 characters so my survey will go through. OK trying more words. And discount tires was good even though they tried to upsell me wider blades that I had replaced 2 days prior.

Date of experience: April 8, 2025
Louisiana
1 review
0 helpful votes
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Great Way To Buy Tires
April 12, 2025

I have been a longtime purchaser from Tire Rack and their service and speed of delivery can't be beat.

Date of experience: April 2, 2025
North Carolina
1 review
0 helpful votes
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Easy to use, great chat support
April 12, 2025

Al ways a great experience with Tire rack, not even a question...

Date of experience: April 2, 2025
Colorado
1 review
0 helpful votes
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Great
April 12, 2025
Updated review

Ordered what I wanted and tire rack will not disappoint. I've ordered things from the past. I highly recommend

Date of experience: April 2, 2025

Convenient
November 3, 2024
Previous review

Bought some Goodyear Duratrac RTs for my jeep, great experience.

Date of experience: October 23, 2024
Florida
2 reviews
0 helpful votes
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Easy to shop
April 12, 2025

Tire Rack is easy to shop tire options for our vehicles. I still go back and forth with tire shops, and sometimes they win over Tire Rack.

Date of experience: April 2, 2025
Ohio
1 review
0 helpful votes
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Great Service
April 12, 2025

Easy Professional. Except when it tell me I need to add 34 characters for a review.

Date of experience: April 2, 2025