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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,704
shipping
28,668
quality
29,228
This company responds to reviews on average within 1 day

Instant Feedback

528,788 reviews

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Georgia
1 review
0 helpful votes
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Easy and affordable
April 19, 2025

Excellent experience, ordered my tires and made my appointment. Tires got delivered in advance and I showed up for my appointment at 11pm and was driving away from tire shop on new tires before noon.

Date of experience: April 15, 2025
New Jersey
1 review
0 helpful votes
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Convenient
April 19, 2025

I prefer to pick my tires out without a service department representative trying to upsell everything. Tire Rack has made this option available for a long time and I'll continue to use this service.

Date of experience: April 9, 2025
Maryland
1 review
0 helpful votes
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Quick search and easy selection
April 19, 2025
Updated review

Always a pleasure to deal with TireRack. Com. It was easy to find the right tires for my new "garage queen", a 30 years old BMW convertible.

Date of experience: February 10, 2025

A great price for a great product
February 21, 2025
Previous review

I was able to find this rare tire in a rare size here - and at a great price.

Date of experience: February 10, 2025
Florida
1 review
0 helpful votes
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Convenient
April 19, 2025
Updated review

It was great but this survey is pissing me off, I just want to buy the dam tires!

Date of experience: April 9, 2025

Convenient
March 16, 2025
Previous review

Your service is very convenient which makes things easy for me

Date of experience: March 6, 2025
Pennsylvania
1 review
0 helpful votes
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Excellent selection and ease of ordering
April 19, 2025
Updated review

I ordered tires and they came 2 days before the expected delivery date.

Date of experience: April 9, 2025

Easy and quickly
August 17, 2024
Previous review

Easy and quickly

Date of experience: August 7, 2024
Mississippi
1 review
0 helpful votes
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Great service.
April 19, 2025

Have ordered tires 3 times now and will continue in the future. Very intuitive website that makes finding the right tires very easy. Im in another state and have always received my tires in less than 24 hours.

Date of experience: April 9, 2025
Illinois
1 review
0 helpful votes
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Great prices and service
April 19, 2025

There's a reason I keep coming back here. The prices and services are fantastic. The ease of use and process makes it simple to shop for wheels and tires.

Date of experience: November 26, 2024
New Jersey
1 review
0 helpful votes
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Great
April 19, 2025

Fast and easy and good service. Everything went well with previous orders.

Date of experience: April 9, 2025
Massachusetts
1 review
0 helpful votes
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Always helpful service
April 19, 2025

People on the phone and at shop always helpful. Have called several times for expert advice.

Date of experience: November 9, 2019
California
1 review
0 helpful votes
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A++++
April 19, 2025
Updated review

Awesome tires and all, very happy with everything. Tires where excellent fit.

Date of experience: April 9, 2025

Purchased a set of Bridgestone Tires For my S.U.V. And Im super satisfied.

Date of experience: December 5, 2024
Texas
1 review
0 helpful votes
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Great service and product
April 19, 2025

Great service and product last time I ordered. I never had a complaint

Date of experience: January 1, 2015
Virginia
1 review
0 helpful votes
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Recommend different color for ship to home option box as they all looked the same but were very different options.

And not all tires with the same size and manufacturer and even partly the same name seemed to show after search. I had to go to my own history and click the link of my previous tire to find it. Finally previous experience is the name of this box but is that meaning today or months ago for last time?

Date of experience: April 9, 2025
California
1 review
0 helpful votes
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Pretty Good
April 19, 2025

Delivery on time, no complaints, competitive pricing and easy to use order process.

Date of experience: February 9, 2020
California
1 review
0 helpful votes
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Greay
April 19, 2025

Great service. Thank you too good
Thank u……………………………………..

Date of experience: April 9, 2025
New York
1 review
0 helpful votes
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Great service
April 19, 2025

Website easy, live customer service, easy, on line chat easy. Easy ordering good selection

Date of experience: March 15, 2021
Tennessee
1 review
0 helpful votes
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The title basically sums it up and I don't want to spend a lot of time explaining in more detail :)

Date of experience: April 9, 2025

Seamless, great — love the tire hazard warranty!
March 6, 2025
Previous review

Seamless, great, love the ratings, hazard warranty, etc! Amazing!

Date of experience: February 24, 2025
New York
1 review
0 helpful votes
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Excellent experience
April 19, 2025
Updated review

Tires as described. Received on time. Next day purchase -
This is my second purchase. Highly recommend.

Date of experience: April 9, 2025

Excellent
April 12, 2025
Previous review

I've order before. Once in Arizona and sent to Instalation place. This is the second order -

Date of experience: April 2, 2025
Texas
1 review
0 helpful votes
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OUTSTANDING!
April 19, 2025

Excellent service and shipping time. This is my 3rd time purchasing a product from them, and I will continue to do so as long as I receive such fine service. Thanks!

Date of experience: April 9, 2025
District of Columbia
1 review
0 helpful votes
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Seamless buying, fair price!
April 19, 2025

I've purchased from Tire Rack before, and I'm never disappointed. They always have great prices and a seamless purchasing experience.

Date of experience: April 9, 2025
New York
1 review
0 helpful votes
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Fast
April 19, 2025

Always a great price
Great deals
What a wonderful day to be writing this

Date of experience: April 9, 2025