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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,745
shipping
28,709
quality
29,269
This company responds to reviews on average within 1 day

Instant Feedback

529,742 reviews

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New York
1 review
0 helpful votes
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I've shopped on your site before and know what to expect. And it has lots of reviews to help.

Date of experience: April 11, 2025
Florida
1 review
0 helpful votes
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Best Deals
April 21, 2025

I have bought multiple sets of tires through tire rack and the service is always excellent. Very easy check out process and tire selection.

Date of experience: April 11, 2025
Pennsylvania
1 review
0 helpful votes
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Unfortunately tire rack did not carry the same Nitto Motivo or Motivo 365 in my needed size, so I had to go with a substitute. Ordering process was still straightforward and simple, love to use their site for these needs.

Date of experience: April 11, 2025
Wisconsin
2 reviews
0 helpful votes
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Tires at a great price
April 21, 2025
Updated review

Tire rack ordering is very easy. They will also deliver the tires to a garage to be put on your car. Easy- peasy!

Date of experience: April 17, 2025

Easy to review tires and pick best selection
March 10, 2022
Previous review

Easy to review tires and pick best selection.

Date of experience: March 9, 2022
California
1 review
0 helpful votes
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I have 4 cars and use Tire Rack for all 4. I have dialed in the specs that I like for where I live. Now I can buy good quality tires.

Date of experience: April 11, 2025
New York
1 review
0 helpful votes
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Always informative and factual
April 21, 2025
Updated review

I have used and enjoyed and always liked working with Tire Rack for over 15+ years now. Always efficient and prices within reason. Team members are always nice to work with too.

Date of experience: April 11, 2025

Always informative and factual
November 12, 2024
Previous review

Always informative and factual information along with great videos and feedback scoring from customers.

Date of experience: November 1, 2024
New York
1 review
0 helpful votes
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Billing addres
April 21, 2025

Could not load City and State. Had to try multiple versions on address before it would work. Should be following us Postal information.

Date of experience: April 11, 2025
North Carolina
1 review
0 helpful votes
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Great experience!
April 21, 2025

It's as automated as possible and I got a great deal on tires and installation.

Date of experience: April 11, 2025
Colorado
1 review
0 helpful votes
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Service
April 21, 2025

Only reason it's not 5 stars is because you don't offer Military/Retiree discount.

Date of experience: April 11, 2025
Oregon
1 review
0 helpful votes
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Good overall experience, on-time and road hazard effective

Date of experience: April 11, 2025
South Carolina
1 review
0 helpful votes
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I have purchased tires in the past several times... all excellent.

Date of experience: April 11, 2025
California
1 review
0 helpful votes
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Easy ordering
April 21, 2025

Got my tires from you 10 years ago and just now needing to replace 😊 Getting same tires as before😊

Date of experience: June 11, 2015
California
1 review
0 helpful votes
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Helpful
April 21, 2025

Got my tire replaced thankyou very much I just bought new tires and hit a pothole and Tire Rack resolved the issue

Date of experience: April 11, 2025
Florida
1 review
0 helpful votes
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Road Hazard Warranty replacement
April 21, 2025
Updated review

Thank you guys for the quick resolution of my road hazard warranty claim. The replacement tire arrived in one day, and was installed locally by a preferred installer. All is good! Appreciate the super-quick handling of this...

Date of experience: April 11, 2025

Road Hazard warranty came in very handy after an unexpected meeting with a piece of steel in the road at night.

Date of experience: April 2, 2025
Nevada
1 review
0 helpful votes
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Great Service
April 21, 2025
Updated review

Always effortless dealing with Tire Rack. Thanks for great service.

Date of experience: April 11, 2025

Always top notch, never have been disappointed
July 3, 2024
Previous review

Always top notch, never have been disappointed.

Date of experience: June 23, 2024
New Jersey
1 review
0 helpful votes
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Very quick delivery
April 21, 2025
Updated review

Came as expected quickly and right to my home! Got them mounted happy with tires. Look forward to testing them out.

Date of experience: April 3, 2025

Great pricing and service
April 12, 2025
Previous review

Ordered several times over the years great experience, ordered for several different cars and styles.

Date of experience: April 2, 2025
New York
1 review
0 helpful votes
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Tire Selection
April 21, 2025

Site is very intuitive and efficient for tire selection. Tire Rack and customer ratings are very informative.

Date of experience: April 11, 2025
Pennsylvania
1 review
0 helpful votes
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Easy selection, great prices
April 21, 2025

No hassle, great selection and prices. Always easy to get what you need.

Date of experience: April 11, 2025
Georgia
1 review
0 helpful votes
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Awesome Service!
April 21, 2025

Tire rack is awesome, don't hesitate to order from these guys or this company, this is my second order. They are awesome, on time and there is no flaws in their system! They did not pay me to write this review, so go ahead and order with confidence!

Date of experience: April 11, 2025
New York
1 review
0 helpful votes
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Nice and easy
April 21, 2025

The website is easy to navigate, so many filter options, tons of specs, reviews and free shipping.

Date of experience: April 11, 2025