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From the business
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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I've bought tires from Tire Rack several times in the past 20 years, and it's my favorite place to purchase tires. I love the real professional tire reviews and videos, it really helps make a decision on the best tires to choose.
After purchasing my tires from tire rack in the fall my credit card was hacked. My credit card never leaves the house, rarely use it. Very discouraging to find out it was hacked/ leaked through whoever does your payment processing.
I'm buying 4 brand new tires for 3 vehicles. Only ONE out of the 3 vehicles supposedly had tires for (very alarming). So I turned to google, and look I type in the size and poof you magically have tires for them. SO how is it you all of a sudden have tires for Two of my vehicles when I google search them but not when I try searching them on your website under the vehicle or size?
Thanks. Never a doubt. I have ordered several times. We have received appropriate and honest advice from your staff, Thanks. Jhp
When I purchased 4 HiTracs 20,000 miles ago, I was assisted by your staff. Thank you.
Ordering and delivery was very efficient and accurate. The prices are very competitive, however tire selection were limited.
There were more options available for my BMW 640Ci and delivery was next day.
My previous experiences were good. I have been dealing with tire rack for years and they have taken care of me.
In minutes I was able to order rim and tire package shipped t m door to install at home and replace my winter set
Excellent site, inventory, shipping and service, and used for decades
All good experiences. Would by from Tire Rack again based on pricing and speed of service.
Stopped my checkout to force me to select no to the newsletter? Why
The Tire Rack website makes finding the right tires as easy as can be imagined. This is probably the best website I have ever used for finding an product that I want or need. In addition, the price and selection beat anywhere else I have looked.
Good selection, competitive pricing, unmatched resources in the form of test results!
Good variety of good tires always in stock easy to purchase & fast shipping
Great tires at great low price shipped to installer for ease.
From all options I checked, even local tire shops, I received the best price including shipping. In 3 days they were at my door even being over seas
Ordered tires late afternoon and they were ready for install next day at Discount Tires. DEFINITELY ordering again.
Now my second time using this company. So far I am pleased with them.
Great, no problem. I enjoy the professionalism of custom service. I was contact through email. The custom service made sure the tires fit my vehicle. Tire Rack sent me the phone number, address, contact information for the person replacing my tires. I had a good experience with the company. I will be doing more business with Tie Rack in the near future.
Appreciate the good Company, and everything was easy online
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We appreciate you bringing this to our attention and are so very sorry for the frustration this might have caused and a member of our team will be reaching out.