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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,809
shipping
28,773
quality
29,333
This company responds to reviews on average within 1 day

Instant Feedback

530,641 reviews

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California
1 review
0 helpful votes
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Tired Rack shipped out the Michelin Cup 2 Tires that I needed for my car to Big O Tires local and close to me!

Date of experience: April 24, 2025
Illinois
2 reviews
0 helpful votes
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Replacement
May 5, 2025
Updated review

Installation in South Bend was pretty good and fairly accommodating as got there early. Hopefully the replacement for Tuesday the 29th at 9:30 AM will be every bit as good at my local Discount Tire.

Date of experience: April 12, 2025

As Expected
November 8, 2024
Previous review

Not a lot of recommended installers in Missoula and Rocky Mnt. Diesel doesn't quite seem like the place for these tires on a compact car. Delivery was good and on time and left us the time sort it out ourselves.

Date of experience: October 28, 2024
Vermont
1 review
0 helpful votes
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Winter Tires Purchase
May 4, 2025

Ordered 4 winter tires in Dec 2024. I spoke with an agent and he helped me with my order as I was calling from Vermont and there are no Tire Rack stores near me. My tires were delivered on time. Very smooth process.

Date of experience: December 4, 2024
New York
1 review
0 helpful votes
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Always Great
May 4, 2025

I ordered tires for our Mercedes and they ended up being the wrong tires for that model. Before you shipped them your sales representative caught the mix up and helped me order correct ones

Date of experience: January 15, 2025
Virginia
1 review
0 helpful votes
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Excellent communication on order, shipping, and delivery. Great prices. Last set of tires, 275/55R-20 CONTINENTAL TERRAINCONTACT H/T XL, ran well past their 70K mile warranty without issues.

Date of experience: April 4, 2020
North Carolina
1 review
0 helpful votes
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I have purchased tires for several decades from here and have always been happy.

Date of experience: July 20, 2023
California
1 review
0 helpful votes
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Purchasing
May 4, 2025

I don't have original wheels on my car so I dislike having to option out of "install at a dealer" "Ship to my house" and "I dont want to disclose car information"
I still really like the website and will use tire rack because they are the best option for tires:)

Date of experience: April 24, 2025
Florida
1 review
0 helpful votes
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Everything I Need In One Place
May 4, 2025

I love the fact that I can see the wheels on my car and in my color. Tire Rack is truly a one stop shop for wheels and tires. These are my 3rd set of wheels, and I have bought 5 sets of tires already. Easy with no hassle.

Date of experience: April 25, 2025
Pennsylvania
3 reviews
0 helpful votes
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50 Shades of Foxy Shocky
May 4, 2025

It was a pleasurable experience navigating through Tire Racks options when as I was searching for the correct size shocks for a 6" lifted Ram. Very competitive pricing, but the quick shipping delivery sold me like powered sugar sprinkles on fried dough.

Date of experience: April 24, 2025
Tennessee
1 review
0 helpful votes
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Great site!
May 4, 2025

I've had 3 cars and Tire Rack has always met my needs! Thank you Gill for the assistance verifying my wheels fit my tires!

Date of experience: April 24, 2025
Massachusetts
1 review
0 helpful votes
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Easy and good prices
May 4, 2025

I keep coming back for a reason! Good prices and customer friendly website

Date of experience: April 24, 2025
Pennsylvania
1 review
0 helpful votes
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Tires were back ordered and I was able to contact customer service and resolve the issue easily.

Date of experience: April 25, 2025
Illinois
1 review
0 helpful votes
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Fast and Trustworthy
May 4, 2025
Updated review

This is my 5th purchase and excellent always. Fast shipping and excellent products as always. Thanks!

Date of experience: April 24, 2025

Great products
October 25, 2024
Previous review

This is the 4th set of wheels and tires purchased. Always exceptional products and service.

Date of experience: October 15, 2024
Virginia
1 review
0 helpful votes
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Expectations exceeded
May 4, 2025

Everything that was described and expressed was done exactly as it was supposed to.

Date of experience: April 24, 2025
Illinois
1 review
0 helpful votes
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Consistency is key.
May 4, 2025

I've been a customer of Tire Rack for probably 15 years. Never a bad experience. Products are well priced and arrive sooner than expected each time.

Date of experience: April 24, 2025
District of Columbia
2 reviews
0 helpful votes
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Great customer service and quick resolution, worth doing business with

Date of experience: April 24, 2025
New Hampshire
1 review
0 helpful votes
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Always a fount of knowledge, and a streamlined ordering experience

Date of experience: April 24, 2025
Virginia
1 review
0 helpful votes
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The representative I spoke with regarding me trying to complete my purchase he started raising his voice because I could not find where I select my installer because they were not listed. I had to tell him "don't be yelling at me I'm not one of his kids". Patience and time wins all the time and raising your voice do not change the situation.

Date of experience: April 24, 2025
Illinois
1 review
0 helpful votes
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Perfect Experience
May 4, 2025

Easy to find the correct tire for my vehicle. Tire Rack delivers to my preferred installer.

Date of experience: April 24, 2025
New York
1 review
0 helpful votes
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Great Service
May 4, 2025
Updated review

Ive been using Tire Rack for close to 30 years, be it for my car, truck or race car, they never disappoint!

Date of experience: March 30, 2025

Hoosiers delivered
March 8, 2025
Previous review

Ordered, shipped, had them within the week. What more could you ask for? My last set lasted 3 AutoX seasons, including a Hill Climb and to finish them off, used them on my last track day of the year. These knocked a full second off my personal best (down to a 1min 21.5) over my set o Khumo 730's track day tires. Size 225/45/15 on a 2005 Mini Cooper S

Date of experience: February 25, 2025