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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
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Installation in South Bend was pretty good and fairly accommodating as got there early. Hopefully the replacement for Tuesday the 29th at 9:30 AM will be every bit as good at my local Discount Tire.
Not a lot of recommended installers in Missoula and Rocky Mnt. Diesel doesn't quite seem like the place for these tires on a compact car. Delivery was good and on time and left us the time sort it out ourselves.
Ordered 4 winter tires in Dec 2024. I spoke with an agent and he helped me with my order as I was calling from Vermont and there are no Tire Rack stores near me. My tires were delivered on time. Very smooth process.
I ordered tires for our Mercedes and they ended up being the wrong tires for that model. Before you shipped them your sales representative caught the mix up and helped me order correct ones
Excellent communication on order, shipping, and delivery. Great prices. Last set of tires, 275/55R-20 CONTINENTAL TERRAINCONTACT H/T XL, ran well past their 70K mile warranty without issues.
I have purchased tires for several decades from here and have always been happy.
I don't have original wheels on my car so I dislike having to option out of "install at a dealer" "Ship to my house" and "I dont want to disclose car information"
I still really like the website and will use tire rack because they are the best option for tires:)
I love the fact that I can see the wheels on my car and in my color. Tire Rack is truly a one stop shop for wheels and tires. These are my 3rd set of wheels, and I have bought 5 sets of tires already. Easy with no hassle.
It was a pleasurable experience navigating through Tire Racks options when as I was searching for the correct size shocks for a 6" lifted Ram. Very competitive pricing, but the quick shipping delivery sold me like powered sugar sprinkles on fried dough.
I've had 3 cars and Tire Rack has always met my needs! Thank you Gill for the assistance verifying my wheels fit my tires!
I keep coming back for a reason! Good prices and customer friendly website
This is my 5th purchase and excellent always. Fast shipping and excellent products as always. Thanks!
This is the 4th set of wheels and tires purchased. Always exceptional products and service.
Everything that was described and expressed was done exactly as it was supposed to.
I've been a customer of Tire Rack for probably 15 years. Never a bad experience. Products are well priced and arrive sooner than expected each time.
Great customer service and quick resolution, worth doing business with
The representative I spoke with regarding me trying to complete my purchase he started raising his voice because I could not find where I select my installer because they were not listed. I had to tell him "don't be yelling at me I'm not one of his kids". Patience and time wins all the time and raising your voice do not change the situation.
Easy to find the correct tire for my vehicle. Tire Rack delivers to my preferred installer.
Ive been using Tire Rack for close to 30 years, be it for my car, truck or race car, they never disappoint!
Ordered, shipped, had them within the week. What more could you ask for? My last set lasted 3 AutoX seasons, including a Hill Climb and to finish them off, used them on my last track day of the year. These knocked a full second off my personal best (down to a 1min 21.5) over my set o Khumo 730's track day tires. Size 225/45/15 on a 2005 Mini Cooper S
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

