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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Quick service and really appreciate the pickup option for a reasonable discount.
Not only phenomenal pricing but the road hazard warranty included for no additional cost makes it a no brainer.
Product arrived on schedule and met all expectations. Ordering another set of wheels presently.
The free shipping really incentivized me to place the order, the pricing is reasonable and shipping always adds a considerable amount more than expected. Thanks for providing shipping costs INCLUDED in the items purchase pricing
Awesome experience! Came to house on day off, very convenient!
Great options to choose from, installations options available as well is nice
Super helpful choosing right tire! Thanks for reaching out and explaining my issue Charlie!
Fourth vehicle to get tires for on tire rack and it can't get much easier. Last time there was an issue with a set of tires for one of the vehicles I ordered for, of course all 3 of my cars simultaneously needed tires =-(..., and the customer service team caught the mistake I had made and fixed the issue before the tires even got shipped.
Top notch customer service and excellent tire selection with fast delivery. What else can you ask for... oh yeah, solid pricing to boot!
Mike Levingston
Great service by Tire Rack - fast delivery, great prices. But tire shops have been a pain to work with - the lop on a lot of fees and give customers grief for not buying tires through them. Fortunately I've found a solution - but my last install resulted in a tire that was out of balance and they refused to fix it claiming that it's because I bought tires online even though they are a tire rack partner. Totally annoying.
I purchased 4 snow tires on wheels with sensors all mounted and balanced! I work for Goodyear and with my discount still can't get them as cheap as tire rack you rock!
Smooth and information clearly presented on the site. Details of the tires available were all well presented.
Tires are affordable and good quality and ships fast. Customer service is great. I always receive a quality product.
I have used Tire Rack for over 15 years and through 3 cars. Love their selection, prices and quick response. Have always provided superior service and support
I'm always satisfied with the price and shopping experience with Tire Rack. I like that I can compare tires and that I can have them shipped to my preferred installer.
Did not provide purchase history for tires purchased more than 2 years ago. Did not provide the option to install in more than a few locations locations
Website is confusing, doesn't retain info when having to go backwards and hard to navigate
Very good experience -----------------------------------------
Price was great for the tire I wanted. Will be using your service in the future also.
Easy to find what you need. Very informative, easy checkout process, fast shipping
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members