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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Easy to navigate the store to get the tires I needed. Then they arrived as expected.
Rebate never came from TireRack or Manufacturer. Felt jerked around.
Great price on my Jeep Wrangler tires that were no longer available at tire shops. Fast efficient shipping that is track-able. Very happy with my order and the entire experience. I will be installing this weekend.
No issues ordering was quick and easy! Tire will be here in 3 days
Provided with a lot of info to make an educated decision. Wheels came with small defects and tires were older then expected. Complained and was given a good discount.
Got the tires I was looking for, delivered in no time! Free shipping too
Reviews are ok but come on - either all tires are the same or the reviews are just biased... you look at 10 top rated tires and they are 9.99,9.98,9.97 etc... I wish the reviews were more discriminating - I feel like you don't want to rate a tire low - no one will buy it... if you cared about the consumer, you'd do that..
Same, but installer was poor. Bad communication and late appointment. Also didn't perform services but billed us.
Warranty denied even though it is reasonable that damage to tire occurred during warranty period. Exception to policy and prorated refund request is reasonable.
We appreciate you bringing this to our attention and a member of our team will be reaching out.
I bought SUV tires for a great discount! After reading reviews and testing information, found the right set for my price range and driving needs.
I have been buying from Tire Rack since 1995, it never used to be be this difficult!
Always good to order through tire rack and seem to be quick shipping
The whole process was smooth and easy. Timely delivery to my installer of choice. Only took four days from order to install
Found a classic car but it had been sitting for more then a year so needed tires. Came here, found what I needed and was able to ship them directly to a shop near me for installation. Simple, quick, and easy.
I had several tires picked out for my wife Lincoln. I was unsure on what to buy. I asked Tire Rack Rep for some advice. I ended up going with his recommendation and have been very happy. The whole process from the purchase of the tires to the tire installer went extremely smooth.
Fast clear and plenty of options. Good website. Easy transaction.
We only buy tires at The Tire Rack because they are reliable and have big inventory at great prices.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We do not filter out negative reviews. They are listed exactly as our customers rate them. The list of tires in the chosen category has tires rated at less than 50% of the top rating. The best tires in a category are often very similar and that is reflected in the ratings. We also perform direct comparison tests on tires in a category to better describe the subtle differences.
The tires you chose tested very well and are well liked by customers.
Thank you for your business and sharing your concern.