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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Very good amazing tires for the price point. Would definitely buy tires from here again in the future.
Ordered and delivered as expected... no shipping charges!
Easy picks with great research and info
Please describe your previous experience: I ordered, paid, it came. Better than most.
Received the shocks buy UPS outer box in good condition. Bilstein boxes inside a bit busted up, but no damage to shocks. Bilstein should use stronger box. Shipping time was as promised, no troubles.
Will buy again.
I chatted with Hunter and he was so helpful. Not only did he answer all my questions, he expedited my order and it was delivered on Saturday instead of Monday!
Always have the best price, easy to do business, great website
Ordered Tires for my sons Jetta and they showed up in three day. Excellent customer service 10/10 Recommend and will be buying from them in the future.
I believe this is my 6th purchase from Tire Rack, tires and wheels. Everytime I have gotten exactly what I wanted, on time and at a good price. No problems, no backorders, nothing missing. It's refreshing to see somebody do it right for a change...
I always use Tire Rack for my vehicle needs. They offer competitive pricing, free shipping, and have a great selection to choose from.
I received them 5/2/25 and just had them installed today. So far, they ride smooth and they're quiet.
I have ordered many sets of tires from TireRack and have always been completely satisfied.
Ordered new P Zero all seasons (245s and 275s) for my '14 SS. Shipped fast to Discount Tire and their mobile installer, Terry Vaughn showed up on appointment time and did an excellent job at my location. Great experience!
Good experience but new tires sent to me were already 1.5 years old from manufacturing date.
Have been dealing with TireRack for 20+ years and never had any issues!
Offer tire install and alignment in 1 bundled price. Also, offer white glove extra care for expensive wheel so that no damage done to wheel when mounted.
Good snow tires, mounted and balanced on good priced wheels for free.
Going on 30+ years of ordering tires through T. R.
Very few issues if any in these 30 years!
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

