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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,824
shipping
28,788
quality
29,348
This company responds to reviews on average within 1 day

Instant Feedback

530,779 reviews

We monitor reviews for authenticity

Utah
1 review
0 helpful votes
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Receive them like they said I would. This is why I hate doing surveys there's no reason why you have to leave 100 freaking characters to say great job okay Nice job of pissing me off. I will not recommend you guys now because you have to take these stupid surveys just when you want to say nice job and you just couldn't let it go. Ridiculous

Date of experience: May 8, 2025
Texas
1 review
0 helpful votes
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Quick and easy
May 12, 2025

Always a good experience; anytime I order tires for personal use, it's tire rack

Date of experience: May 2, 2025
Florida
1 review
0 helpful votes
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Very good
May 12, 2025

Very good very good great prices greta prices very good bravo

Date of experience: May 2, 2025
Florida
1 review
0 helpful votes
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Rim last week
May 12, 2025

Great rim... great rim and service thanks for making me type mote words

Date of experience: April 25, 2025
North Carolina
1 review
0 helpful votes
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First timer!
May 12, 2025

This was my first experience of ordering a tire online. My item was received undamaged and on time. Thanks Tire Rack! I shall see you again once I need more tires. Lol

Date of experience: May 8, 2025
Cyprus
1 review
0 helpful votes
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Tires
May 12, 2025

Very good amazing tires for the price point. Would definitely buy tires from here again in the future.

Date of experience: May 2, 2025
New York
1 review
0 helpful votes
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Good service
May 12, 2025
Updated review

Ordered and delivered as expected... no shipping charges!

Date of experience: May 2, 2022

Easy picks with great research and info
June 15, 2024
Previous review

Easy picks with great research and info

Date of experience: June 5, 2024
Florida
1 review
0 helpful votes
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Feedback title
May 12, 2025
Updated review

Please describe your previous experience: I ordered, paid, it came. Better than most.

Date of experience: December 16, 2024

Simple, direct, and efficient
August 17, 2024
Previous review

Simple, direct, and efficient.

Date of experience: August 7, 2024
New York
2 reviews
0 helpful votes
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Mostly all good.
May 12, 2025

Received the shocks buy UPS outer box in good condition. Bilstein boxes inside a bit busted up, but no damage to shocks. Bilstein should use stronger box. Shipping time was as promised, no troubles.
Will buy again.

Date of experience: May 9, 2025
New Hampshire
1 review
0 helpful votes
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Excellent Service
May 12, 2025

I chatted with Hunter and he was so helpful. Not only did he answer all my questions, he expedited my order and it was delivered on Saturday instead of Monday!

Date of experience: May 8, 2025
New Jersey
1 review
0 helpful votes
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Ease to order
May 12, 2025

Easy search & comparison of products.
I've used this product before

Date of experience: May 2, 2025
Nebraska
1 review
0 helpful votes
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Great selection and price
May 12, 2025

Always have the best price, easy to do business, great website

Date of experience: May 2, 2025
Idaho
1 review
0 helpful votes
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Jetta Tires
May 12, 2025

Ordered Tires for my sons Jetta and they showed up in three day. Excellent customer service 10/10 Recommend and will be buying from them in the future.

Date of experience: May 8, 2025
New York
2 reviews
0 helpful votes
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Good selection and pricing
May 12, 2025

I believe this is my 6th purchase from Tire Rack, tires and wheels. Everytime I have gotten exactly what I wanted, on time and at a good price. No problems, no backorders, nothing missing. It's refreshing to see somebody do it right for a change...

Date of experience: May 2, 2025
Pennsylvania
1 review
0 helpful votes
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Great Tire Provider
May 12, 2025

I always use Tire Rack for my vehicle needs. They offer competitive pricing, free shipping, and have a great selection to choose from.

Date of experience: May 2, 2025
Texas
1 review
0 helpful votes
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First time using tire rack
May 12, 2025

I received them 5/2/25 and just had them installed today. So far, they ride smooth and they're quiet.

Date of experience: May 8, 2025
California
1 review
0 helpful votes
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Easy Process
May 12, 2025

Always a good deal on tires. Several tires purchased through tire rack.

Date of experience: May 2, 2025
Texas
1 review
0 helpful votes
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Good
May 12, 2025

My previous experience was good-this review screen is terrible if it doesn't go off soon I'm going to cancel this order- your IT is way below par

Date of experience: February 2, 2025
New Jersey
1 review
0 helpful votes
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Love TireRack
May 12, 2025

I have ordered many sets of tires from TireRack and have always been completely satisfied.

Date of experience: May 2, 2025
Texas
1 review
0 helpful votes
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New Pirellis for my Camaro
May 12, 2025

Ordered new P Zero all seasons (245s and 275s) for my '14 SS. Shipped fast to Discount Tire and their mobile installer, Terry Vaughn showed up on appointment time and did an excellent job at my location. Great experience!

Date of experience: May 8, 2025