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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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I appreciate the range of tire options, the detailed information, and the reviews, coupled with the quick delivery directly to my selected installer. Overall, I have been extremely pleased with each of my TireRack transactions.
I have placed many orders over the years on TireRack.com and am always satisfied with the quality of tire and customer service that I receive, not to mention the rapid fast shipping!
Tirerack makes it so easy to find what I need and order. In and out in less than 5 minutes!
I have been buying tires from here for years. On at least 5 previous cars. They ship quickly, quality tires at very fair prices.
I have ordered at the minimum 10 sets of tires and wheels from here. Customer forever
The site offers very helpful tools to compare tires and choose the ones based on your needs. Easy to navigate and very fast and free shipping, I received my tires within couple fo days.
I am a customer for life - Where else can you order the best tires in the world from the best tire distributor in the world. Only at TIRE RACK - Customer for Life In Massachusetts
All of my vehicles since I was 25 years of age, have tires from tire rack. I have been a customer for over 30 years.
I specified "run-flat" and was given a selection. I chose one and just before payment it said "these are not run-flat tires". Why would you offer me a tire I did not want? Also, the site offered me mobile installation (after I was logged into my account). After selection, I was informed that my home is outside the service area. Why would you offer it to me, then take it away? You had my address. Quite unsatisfied.
The rims and wheels look good and the drive is noticeably different, in a good way, and quieter. My truck handles better as well.
I love the videos and ratings of the tires for different categories. Also love the tire comparison feature. Competitive pricing and the free road hazard insurance makes tire rack a clear choice.
I love the feedback rating system on tires and brakes. I've purchased several sets and have been happy with the entire experience and products.
If I recall, the last time I purchased tires in Collierville, TN, the installation cost had some hidden fees. But I have no choice, but to hope for a better experience this time, since my daughter is in Houston. So I am hopeful that this will be a better experience.
Chose the tires with ease. Got a confusing response to questions and a lack of "direction" as to what I should buy from on line attendant
I'm a returning customer and needed to replace the same tire I bought about a month ago after it was damaged by a nail. The chat rep made it easy by sharing a link to the exact tire I purchased — great experience overall.
Easy to navigate the site, even when I made a stupid error in the order... it was easy to undo. The chat feature is easy and helpful
My husband and I have been using Tire Rack for many years as do our grown kids. That's they only place I go to when I need tires!
Bought brand new set of tires for two vehicles, found them at very good price, plus an instant rebate discount. Delivery was fast, received two different sets of tires within 2 days.
Always great service. In addition, I had a few issues with the tires i purchased in the past. Tire Rack was always very helpful with exchanging the tires in a quickly and professional manner.
I have purchased several sets of tires over the last few years from TireRack. Simple process and they are usually at my house the Next Day! Cant beat that.
I have ordered from TireRack for many years, I will continue buying as long as I drive. Their Prices are better than local stores, and customer services is exceptional.
I have ordered multiple wheel and tire packages since the late 90's. Each time has been easy breezy experience. I recommend Tire Rack to anyone and every one when I hear them mention needing tires or wheels.
Very satisfied with tires purchased last year for a 1996 Miata. Tires were shipped to local Discount Tire and installed in my driveway.
I would have liked to see a road test report on the Falken Ziex ZE960 tires as those were on my list.
The process to check out should be fast and steady. No process should take this long to order a single tire almost forces you to create an account to have a smooth checkout.
Hi Adrian, thank you for your feedback about the checkout process. We’re sorry for the frustration—you deserve a quick and smooth experience. Your input helps us work toward making improvements that make ordering easier for everyone. We appreciate you sticking with us.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.


Hello Ken, we appreciate your honest feedback. While we can’t always control every part of the process, we’re always looking at how we can make things better. Your comments help guide those improvements — thank you for reaching out. Thank you for sticking with us.