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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,825
shipping
28,789
quality
29,349
This company responds to reviews on average within 1 day

Instant Feedback

530,816 reviews

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
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They Make It Easy
February 28, 2026

I appreciate the range of tire options, the detailed information, and the reviews, coupled with the quick delivery directly to my selected installer. Overall, I have been extremely pleased with each of my TireRack transactions.

Date of experience: February 18, 2026
California
1 review
0 helpful votes
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Amazing service, great prices and easy website to navigate
February 28, 2026
Updated review

I have placed many orders over the years on TireRack.com and am always satisfied with the quality of tire and customer service that I receive, not to mention the rapid fast shipping!

Date of experience: February 18, 2026

Incredibly easy to order!
October 11, 2025
Previous review

Tirerack makes it so easy to find what I need and order. In and out in less than 5 minutes!

Date of experience: October 1, 2025
New York
1 review
0 helpful votes
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Always order with TIRE RACK
February 28, 2026
Updated review

I have been buying tires from here for years. On at least 5 previous cars. They ship quickly, quality tires at very fair prices.

Date of experience: February 18, 2026

Always Happy
December 1, 2025
Previous review

I have ordered at the minimum 10 sets of tires and wheels from here. Customer forever

Date of experience: November 21, 2025
Illinois
1 review
0 helpful votes
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Easy to order and very fast shipping
February 28, 2026
Updated review

The site offers very helpful tools to compare tires and choose the ones based on your needs. Easy to navigate and very fast and free shipping, I received my tires within couple fo days.

Date of experience: February 17, 2026

It was great!
February 21, 2026
Previous review

It was great!

Date of experience: February 11, 2026
Virginia
3 reviews
0 helpful votes
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I am a customer for life - Where else can you order the best tires in the world from the best tire distributor in the world. Only at TIRE RACK - Customer for Life In Massachusetts

Date of experience: February 17, 2026

Customer since I was 25 years old.
March 28, 2025
Previous review

All of my vehicles since I was 25 years of age, have tires from tire rack. I have been a customer for over 30 years.

Date of experience: March 17, 2025
Maryland
1 review
0 helpful votes
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Not as great as it could have been.
February 28, 2026

I specified "run-flat" and was given a selection. I chose one and just before payment it said "these are not run-flat tires". Why would you offer me a tire I did not want? Also, the site offered me mobile installation (after I was logged into my account). After selection, I was informed that my home is outside the service area. Why would you offer it to me, then take it away? You had my address. Quite unsatisfied.

Date of experience: February 17, 2026
Elise B. TireRack Rep
2 months ago

Hello Ken, we appreciate your honest feedback. While we can’t always control every part of the process, we’re always looking at how we can make things better. Your comments help guide those improvements — thank you for reaching out. Thank you for sticking with us.

Mississippi
1 review
0 helpful votes
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Refreshing
February 28, 2026
Updated review

The rims and wheels look good and the drive is noticeably different, in a good way, and quieter. My truck handles better as well.

Date of experience: February 17, 2026

No complaints
February 18, 2026
Previous review

No complaints

Date of experience: February 8, 2026
Ohio
1 review
0 helpful votes
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Love the info on this website
February 28, 2026

I love the videos and ratings of the tires for different categories. Also love the tire comparison feature. Competitive pricing and the free road hazard insurance makes tire rack a clear choice.

Date of experience: February 17, 2026
North Carolina
1 review
0 helpful votes
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I love the feedback rating system on tires and brakes. I've purchased several sets and have been happy with the entire experience and products.

Date of experience: February 17, 2026
Mississippi
1 review
0 helpful votes
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Installation cost
February 28, 2026

If I recall, the last time I purchased tires in Collierville, TN, the installation cost had some hidden fees. But I have no choice, but to hope for a better experience this time, since my daughter is in Houston. So I am hopeful that this will be a better experience.

Date of experience: June 17, 2023
Alabama
1 review
0 helpful votes
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Chose the tires with ease. Got a confusing response to questions and a lack of "direction" as to what I should buy from on line attendant

Date of experience: February 16, 2026
Texas
1 review
0 helpful votes
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Positive Chat Experience
February 27, 2026

I'm a returning customer and needed to replace the same tire I bought about a month ago after it was damaged by a nail. The chat rep made it easy by sharing a link to the exact tire I purchased — great experience overall.

Date of experience: February 17, 2026
Arizona
1 review
0 helpful votes
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Always the easiest!
February 27, 2026

Easy to navigate the site, even when I made a stupid error in the order... it was easy to undo. The chat feature is easy and helpful

Date of experience: February 17, 2026
North Carolina
1 review
0 helpful votes
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The Only Place to Buy Tires
February 27, 2026

My husband and I have been using Tire Rack for many years as do our grown kids. That's they only place I go to when I need tires!

Date of experience: February 17, 2026
Louisiana
1 review
0 helpful votes
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Fast shipping and great price
February 27, 2026

Bought brand new set of tires for two vehicles, found them at very good price, plus an instant rebate discount. Delivery was fast, received two different sets of tires within 2 days.

Date of experience: October 30, 2024
New York
1 review
0 helpful votes
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Always great service!
February 27, 2026

Always great service. In addition, I had a few issues with the tires i purchased in the past. Tire Rack was always very helpful with exchanging the tires in a quickly and professional manner.

Date of experience: February 17, 2026
Massachusetts
1 review
0 helpful votes
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Always an easy experience
February 27, 2026

I have purchased several sets of tires over the last few years from TireRack. Simple process and they are usually at my house the Next Day! Cant beat that.

Date of experience: February 17, 2026
New Jersey
1 review
0 helpful votes
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Returning Customer
February 27, 2026
Updated review

I have ordered from TireRack for many years, I will continue buying as long as I drive. Their Prices are better than local stores, and customer services is exceptional.

Date of experience: February 17, 2026

Longtime customer
January 28, 2026
Previous review

I have ordered multiple wheel and tire packages since the late 90's. Each time has been easy breezy experience. I recommend Tire Rack to anyone and every one when I hear them mention needing tires or wheels.

Date of experience: January 18, 2026
Missouri
1 review
0 helpful votes
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Excellent Tire Rack video comparisons on tires by type.
February 27, 2026
Updated review

Very satisfied with tires purchased last year for a 1996 Miata. Tires were shipped to local Discount Tire and installed in my driveway.

Date of experience: May 2, 2025

I would have liked to see a road test report on the...
May 13, 2025
Previous review

I would have liked to see a road test report on the Falken Ziex ZE960 tires as those were on my list.

Date of experience: May 2, 2025
Florida
1 review
0 helpful votes
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The process to check out should be fast and steady. No process should take this long to order a single tire almost forces you to create an account to have a smooth checkout.

Date of experience: February 17, 2026
Elise B. TireRack Rep
2 months ago

Hi Adrian, thank you for your feedback about the checkout process. We’re sorry for the frustration—you deserve a quick and smooth experience. Your input helps us work toward making improvements that make ordering easier for everyone. We appreciate you sticking with us.