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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,824
shipping
28,788
quality
29,348
This company responds to reviews on average within 1 day

Instant Feedback

530,797 reviews

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
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Na
May 26, 2025

It was a good experience, would buy tires from here again later on

Date of experience: August 15, 2024
Texas
1 review
0 helpful votes
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Best way to get new tires
May 26, 2025

TireRack has lots of choices at competitive prices. I've always found what I needed and wanted at prices better than those of competitors.

Date of experience: May 15, 2025
New Mexico
1 review
0 helpful votes
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Great service
May 26, 2025

Delivered fast and was just what I wanted. Thank you Tire Rack. They fit great! Will buy from you again

Date of experience: May 21, 2025
California
1 review
0 helpful votes
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I always come back and order from Tirerack, all pertinent information is always available. I just wish they supported the military and first responders.

Date of experience: May 15, 2025
New York
1 review
0 helpful votes
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Could be happier
May 26, 2025

Tire selection and prices are great. Delivery was on time. However the $60 rebate pre-paid Mastercard never arrived. It was stolen in the mail (USPS). When I called BF Goodrich rebate center (located in mexico) and gave them all my info, I was informed there was 18 cents remaining on the card. They could NOT help me.Tough Luck buddy. They should issue a check in the persons name not a prepaid credit card ANYONE can use.

Date of experience: October 26, 2023
Maryland
1 review
0 helpful votes
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Easy and good deals
May 26, 2025

Have order multiple sets of tires from tirerack always find the best deals

Date of experience: May 15, 2025
Washington
1 review
0 helpful votes
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Pay for shipping
May 26, 2025

Even though there is a free replacement tire, I would have hoped that the claims department would just send a new tire instead of having to place a claim wait till its installed to then reimburse you. That's why you should be able to at least upload your photos of the damage before hand so there are so discrepancies. Outside of that it was good

Date of experience: May 14, 2025
New York
1 review
0 helpful votes
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Surprised how fast they came
May 26, 2025

I am pleased by the communication during and after I purchased my tires. I am pleased to see that. They arrived fast was very surprised

Date of experience: May 21, 2025
New Hampshire
1 review
0 helpful votes
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All great service! Easy to order and have put on. I highly recommend

Date of experience: May 15, 2025
New Jersey
1 review
0 helpful votes
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Wheels and tires
May 26, 2025

Pretty good, wouldn't let me select the wheels and tires i wanted so i had to work around their system in order to get the size i wanted. Which was actually really annoying because they refused to put the correct tire air pressure sensors in the wheels. Actually 2 stars. Now i have a dash light on in my car and the only reason is they refused to do what i wanted. Wheels and tires are cool tho. Now i have a tire rack credit card tho. YOLO

Date of experience: November 15, 2025
Minnesota
1 review
0 helpful votes
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Tires for BMW
May 26, 2025

Ordered tires and they arrived in a timely fashion. They look awesome. Can't wait to get them mounted.

Date of experience: May 21, 2025
Michigan
1 review
0 helpful votes
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Easy to order
May 26, 2025
Updated review

Always quality products and easy to order. I have had a lot of great previous experiences

Date of experience: May 15, 2025

Website
December 10, 2024
Previous review

Easy to use website. Great sale price. Quality parts. Highly recommended

Date of experience: November 29, 2024
District of Columbia
1 review
0 helpful votes
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My husband and I buy our tires here because of the amount of information, fast shipping

Date of experience: May 15, 2025
Washington
1 review
0 helpful votes
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Easy purchase and a great deal!
May 25, 2025

Got some track tires on sale. I look forward to getting out there with them.

Date of experience: May 15, 2025
Massachusetts
1 review
0 helpful votes
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Always easy to buy and order tires
May 25, 2025
Updated review

Always easy and simple to navigate the website and even the the road hazard warranty. The claims peeps were great as well.

Date of experience: May 15, 2025

ALways easy.
February 13, 2025
Previous review

TR is always quick and easy to find and order a tire very user friendly

Date of experience: February 3, 2025
Colorado
1 review
0 helpful votes
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Good experience
May 25, 2025

Everything went smoothly and we got a good price and service on our tires

Date of experience: May 15, 2025
Vermont
1 review
0 helpful votes
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Great service
May 25, 2025

Over the years, the tire rack has delivered quality tires at fair prices for all of my vehicles.

Date of experience: May 15, 2025
California
1 review
0 helpful votes
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Ozzy Is the best
May 25, 2025

I had a couple questions about my tires and i called the customer service phone number and spoke to ozzy. He was such a big help 10/10 give him a raise.

Date of experience: May 15, 2025
Nebraska
1 review
0 helpful votes
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So easy!
May 25, 2025

Thank you for being awesome and making my shopping easier! Super cool!

Date of experience: May 15, 2025
Ohio
1 review
0 helpful votes
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Returning was easy!
May 25, 2025

After a brief wait on the phone, I was helped and handled within 3 minutes or less! Unbelievable how much of a breeze it was to exchange tires due to myself ordering the wrong size.

Date of experience: May 15, 2025