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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,739
shipping
28,703
quality
29,263
This company responds to reviews on average within 1 day

Instant Feedback

529,352 reviews

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
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Easy buying
May 26, 2025

Tire Rack is always the easy way for me to buy tires and wheels. They have never failed me in my purchases.

Date of experience: May 16, 2025
Pennsylvania
1 review
0 helpful votes
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Return
May 26, 2025

Process has been super easy so far. Hoping the pick up and new order goes just as smooth

Date of experience: May 16, 2025
Florida
1 review
0 helpful votes
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Excellent
May 26, 2025

Excellent, la compra fue rĂ¡pida, el lugar donde se retira es muy cerca de mi casa

Date of experience: May 16, 2025
Florida
1 review
0 helpful votes
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Very easy to use website. Great selection of tires and great prices

Date of experience: May 16, 2025
District of Columbia
1 review
0 helpful votes
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Big plus with the free shipping
May 26, 2025
Updated review

Perfect, no complaints so far. A long time buyer; can't find better prices anywhere else!

Date of experience: May 16, 2025

Thumbs up
January 17, 2025
Previous review

Thumbs up so far, good prices.
Now that there is free shipping, everything works out better for me.

Date of experience: January 7, 2025
New York
1 review
0 helpful votes
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New ties
May 26, 2025
Updated review

Great and easy-to-purchase tires and prices free delivery

Date of experience: January 25, 2025

Great
February 4, 2025
Previous review

Used tire rack in the past for my three cars plus my brother in law

Date of experience: January 25, 2025
Massachusetts
1 review
0 helpful votes
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Easy to find things on website
May 26, 2025

Smooth transaction, no glitches. I did enter 10 characters

Date of experience: May 16, 2025
Connecticut
1 review
0 helpful votes
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Good prices, great selection and convenient pickup location in DE.

Date of experience: July 1, 2024
Pennsylvania
1 review
0 helpful votes
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Good website for finding tires
May 26, 2025

This is probably the 5th set of tires at least that I have bought from you.

Date of experience: May 16, 2025
New York
1 review
0 helpful votes
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Love the easy of use
May 26, 2025

Easy to shop search and purchase. Love the fact that you get road hazard insurance as part of your purchase. Life is expensive. It's nice to get a little something.

Date of experience: May 16, 2025
Ohio
1 review
0 helpful votes
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I ordered rims with pre-mounted and balanced tires. What I received were tires that were pre-mounted, but not balanced. It took almost 2 months of back and forth shipments and 3 trips to a local tire shop to get it resolved. I paid for the convenience of what should have been a quick 30 minute job and instead I got hours of my time lost. Yes, I've told others.

Date of experience: November 20, 2024
Elise B. — TireRack Rep
11 months ago

We're sorry to hear your experience with us was not to your satisfaction! A member of our team will be reaching out to you.

California
1 review
0 helpful votes
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Quick and easy
May 26, 2025

Buy all my tires on Tirerack and it's easy because it knows my previous orders

Date of experience: May 16, 2025
New York
1 review
0 helpful votes
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I purchases a set of tires for a base model Honda Fit (I bought it used). The site was very easy to navigate. Turns out I have a Honda Fit Sport. On 5/16/25 Tanisha helped walk me through the process of returning the tires through shipping.

Date of experience: May 9, 2025
Massachusetts
1 review
0 helpful votes
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All good
May 26, 2025

No problems, tires were what I wanted. I've never had a problem with tires from Tire Rack.

Date of experience: January 1, 2024
Pennsylvania
1 review
0 helpful votes
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Tire Rack great
May 26, 2025
Updated review

Excellent as usual makes tire buying easy and efficient and safe

Date of experience: May 16, 2025

Tire Rack great service and price
November 11, 2024
Previous review

Always great shopping at Tire Rack great product and delivery

Date of experience: November 1, 2024
Missouri
1 review
0 helpful votes
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Easy to use website, fair price and quick shipping.Site navigation is easy as well

Date of experience: August 16, 2021
Maryland
1 review
0 helpful votes
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Tire purchases
May 26, 2025

I have previously purchased 4 Vogue tyres for my 2001 Cadillac Eldorado and most recently 4 General tires for my 1981 Datsun 280 ZX. Those tire purchases were both very positive.

Date of experience: April 30, 2025
Illinois
1 review
0 helpful votes
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It was easy for me to compare tires to one another which made choosing a tire a breeze.

Date of experience: May 16, 2025
New Jersey
1 review
0 helpful votes
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Very good experience
May 26, 2025

Very good, I was able to use my road hazard without difficulty.

Date of experience: August 14, 2020
Massachusetts
1 review
0 helpful votes
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Love Tire Rack
May 26, 2025

It's always easy, the data they provide to assist your purchase is great, the reviews are really useful.

Date of experience: May 16, 2025