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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,739
shipping
28,703
quality
29,263
This company responds to reviews on average within 1 day

Instant Feedback

529,355 reviews

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
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Always Great Service
May 26, 2025

I had previously been ordering the wrong tires for my motorhome and an employee alerted me, recommending the correct weight limit. Am very happy with them now!

Date of experience: May 16, 2025
Maryland
1 review
0 helpful votes
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Fast delivery
May 26, 2025

Lots to choose from and in stock - fast delivery to the shop of my choice

Date of experience: May 16, 2025
New Jersey
2 reviews
0 helpful votes
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Easy to order
May 26, 2025

They have a good selection of tires with reasonable prices.

Date of experience: May 16, 2025
New Jersey
1 review
0 helpful votes
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Lexus tires
May 26, 2025

It was quick and very professional service. We are very pleased with it.

Date of experience: December 5, 2019
California
1 review
0 helpful votes
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Great Source for tires
May 26, 2025

Good prices and great feature to compare products to find the best fit for the type of driving we do.

Date of experience: May 15, 2025
District of Columbia
1 review
0 helpful votes
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Simple and painless. Makes ordering tires a breeze. Also saves me money.

Date of experience: May 16, 2025
New Mexico
1 review
0 helpful votes
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If you know what you need, buying tires should not be a rocket science. Tire Rack really makes it easy, and I was impressed how quickly got the tires delivered.

Date of experience: May 16, 2025
Massachusetts
1 review
0 helpful votes
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I ordered my tires on a Sunday and received them 3 days later! Excellent service!

Date of experience: July 28, 2024
Colorado
1 review
0 helpful votes
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Always a Great Experience
May 26, 2025

Tire rack has also always been easy to purchase from. I will continue to be a repeat customer!

Date of experience: May 16, 2025
New York
1 review
0 helpful votes
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You guys promote warranty as if its your holy grail yet it takes forever to go through the process, not to mention its designed for people to get denied. Lets be frank who is going to remember every detail when making a complaint especially if they are going to work and had to miss a day because they need a new tire due to some road incident but then have to deal with the sharks of agents via phone after wasting time on the internet making said complaint.

Date of experience: May 11, 2021
Elise B. — TireRack Rep
11 months ago

We appreciate you bringing this to our attention and are so very sorry for the frustration this might have caused and a member of our team will be reaching out.

Illinois
1 review
0 helpful votes
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Good and easy
May 26, 2025

Bought the same quantity and sizes so i know they are reliable brand.

Date of experience: May 16, 2025
Arizona
2 reviews
0 helpful votes
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Great service
May 26, 2025

Always a great purchase. I bought two sets of four tires in the past. Been a customer since 2008.

Date of experience: May 16, 2025
Massachusetts
1 review
0 helpful votes
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Great deals and easy service
May 26, 2025

I found the right tire, had it sent to my repair shop, all in 5 minutes!

Date of experience: May 16, 2025
Cyprus
1 review
0 helpful votes
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Great
May 26, 2025

Great and awesome cheap and great and cool thanks a bun ch auto rack

Date of experience: May 16, 2025
New York
1 review
0 helpful votes
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Good selection. Extremely fast delivery. My go to for tires on all my vehicles

Date of experience: May 16, 2025
Ohio
1 review
0 helpful votes
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Good stuff
May 26, 2025

Always easy finding what you want very helpful tools to pick rims

Date of experience: May 16, 2025
Connecticut
1 review
0 helpful votes
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Very efficient
May 26, 2025

I have used Tirerack for the last 10 years. Prices are great.
I can pull up the details of my prior orders to see anything I need to at the tip of my fingers. Customer service is great...

Date of experience: May 16, 2025
North Carolina
1 review
0 helpful votes
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The place to shop!
May 26, 2025
Updated review

Easy process and informative (auto) for those who not familiar making tire purchases.

Date of experience: May 16, 2025

Consistency
February 27, 2025
Previous review

I am very please with my purchases over the years with this company. I choose consistency as my title because there is consistency across the board of ordering, discounts, and choices of installers that I really like. "Why Fix It if It's Not Broken "? Great website. Thanks!

Date of experience: February 17, 2025
Wisconsin
1 review
0 helpful votes
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Love all the options!
May 26, 2025

Buying from the Tire Rack is always a positive and great experience! Highly recommended!

Date of experience: May 16, 2025
Wisconsin
2 reviews
0 helpful votes
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Quick and easy
May 26, 2025

Website is very easy to navigate.Quick and easy checkout. Shipment is fast. Returns are easy if needed.

Date of experience: May 16, 2025