Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Great tires great wear except one. Very smooth ride and no noise
Delivery detail information would be great, ie carrier, tracking number, phone number for the carrier, etc.
I've used Tire Rack for decades. Always easy to look at tire options, compare tires I'm interested in, read reviews and ratings, then order then to be delivered to a nearby installer and installed at a time of my choosing.
I have been buying from tire rack for the last 2 years, great customer service
Wide selection, super fast shipping and convenient installer list.
The process was Great and easy with a good delivery and installation date and time
Returning customer and have always had a good experience with TireRack
Tire Rack is always the easy way for me to buy tires and wheels. They have never failed me in my purchases.
Excellent, la compra fue rĂ¡pida, el lugar donde se retira es muy cerca de mi casa
Very easy to use website. Great selection of tires and great prices
Perfect, no complaints so far. A long time buyer; can't find better prices anywhere else!
Thumbs up so far, good prices.
Now that there is free shipping, everything works out better for me.
Used tire rack in the past for my three cars plus my brother in law
Smooth transaction, no glitches. I did enter 10 characters
Good prices, great selection and convenient pickup location in DE.
This is probably the 5th set of tires at least that I have bought from you.
Easy to shop search and purchase. Love the fact that you get road hazard insurance as part of your purchase. Life is expensive. It's nice to get a little something.
I ordered rims with pre-mounted and balanced tires. What I received were tires that were pre-mounted, but not balanced. It took almost 2 months of back and forth shipments and 3 trips to a local tire shop to get it resolved. I paid for the convenience of what should have been a quick 30 minute job and instead I got hours of my time lost. Yes, I've told others.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.


We're sorry to hear your experience with us was not to your satisfaction! A member of our team will be reaching out to you.