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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,728
shipping
28,692
quality
29,252
This company responds to reviews on average within 1 day

Instant Feedback

529,172 reviews

We monitor reviews for authenticity

Georgia
2 reviews
0 helpful votes
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Don't remember
May 27, 2025
Updated review

Great tires great wear except one. Very smooth ride and no noise

Date of experience: August 11, 2023

Delivery detail information would be great, ie carrier,...
August 31, 2021
Previous review

Delivery detail information would be great, ie carrier, tracking number, phone number for the carrier, etc.

Date of experience: August 30, 2021
Arizona
1 review
0 helpful votes
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I've used Tire Rack for decades. Always easy to look at tire options, compare tires I'm interested in, read reviews and ratings, then order then to be delivered to a nearby installer and installed at a time of my choosing.

Date of experience: May 16, 2025
North Carolina
1 review
0 helpful votes
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Easy
May 26, 2025

A lot easier and inexpensive would definitely recommend!

Date of experience: May 16, 2024
Virginia
1 review
0 helpful votes
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Fast
May 26, 2025

Had to get new tire for my model Y and I was cautious when placing my first order but everything was swift and the delivery process was perfect.

Date of experience: August 8, 2024
Arizona
1 review
0 helpful votes
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Great service
May 26, 2025

I have been buying from tire rack for the last 2 years, great customer service

Date of experience: May 16, 2025
New York
1 review
0 helpful votes
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Easy
May 26, 2025

Tires came quick and the process was simple would buy again.

Date of experience: August 14, 2024
Arizona
1 review
0 helpful votes
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Seamless
May 26, 2025

Wide selection, super fast shipping and convenient installer list.

Date of experience: May 16, 2025
North Carolina
1 review
0 helpful votes
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The process was great and easy
May 26, 2025

The process was Great and easy with a good delivery and installation date and time

Date of experience: May 16, 2025
Connecticut
1 review
0 helpful votes
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Good, predictable and reliable
May 26, 2025

Returning customer and have always had a good experience with TireRack

Date of experience: May 16, 2025
Florida
1 review
0 helpful votes
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Easy buying
May 26, 2025

Tire Rack is always the easy way for me to buy tires and wheels. They have never failed me in my purchases.

Date of experience: May 16, 2025
Pennsylvania
1 review
0 helpful votes
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Return
May 26, 2025

Process has been super easy so far. Hoping the pick up and new order goes just as smooth

Date of experience: May 16, 2025
Florida
1 review
0 helpful votes
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Excellent
May 26, 2025

Excellent, la compra fue rĂ¡pida, el lugar donde se retira es muy cerca de mi casa

Date of experience: May 16, 2025
Florida
1 review
0 helpful votes
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Very easy to use website. Great selection of tires and great prices

Date of experience: May 16, 2025
District of Columbia
1 review
0 helpful votes
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Big plus with the free shipping
May 26, 2025
Updated review

Perfect, no complaints so far. A long time buyer; can't find better prices anywhere else!

Date of experience: May 16, 2025

Thumbs up
January 17, 2025
Previous review

Thumbs up so far, good prices.
Now that there is free shipping, everything works out better for me.

Date of experience: January 7, 2025
New York
1 review
0 helpful votes
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New ties
May 26, 2025
Updated review

Great and easy-to-purchase tires and prices free delivery

Date of experience: January 25, 2025

Great
February 4, 2025
Previous review

Used tire rack in the past for my three cars plus my brother in law

Date of experience: January 25, 2025
Massachusetts
1 review
0 helpful votes
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Easy to find things on website
May 26, 2025

Smooth transaction, no glitches. I did enter 10 characters

Date of experience: May 16, 2025
Connecticut
1 review
0 helpful votes
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Good prices, great selection and convenient pickup location in DE.

Date of experience: July 1, 2024
Pennsylvania
1 review
0 helpful votes
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Good website for finding tires
May 26, 2025

This is probably the 5th set of tires at least that I have bought from you.

Date of experience: May 16, 2025
New York
1 review
0 helpful votes
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Love the easy of use
May 26, 2025

Easy to shop search and purchase. Love the fact that you get road hazard insurance as part of your purchase. Life is expensive. It's nice to get a little something.

Date of experience: May 16, 2025
Ohio
1 review
0 helpful votes
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I ordered rims with pre-mounted and balanced tires. What I received were tires that were pre-mounted, but not balanced. It took almost 2 months of back and forth shipments and 3 trips to a local tire shop to get it resolved. I paid for the convenience of what should have been a quick 30 minute job and instead I got hours of my time lost. Yes, I've told others.

Date of experience: November 20, 2024
Elise B. — TireRack Rep
11 months ago

We're sorry to hear your experience with us was not to your satisfaction! A member of our team will be reaching out to you.