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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Great! I always buy from you... I love the customer service.
It went well. Tires arrived on time and was as ordered. Good user interface for selecting tires.
Website is easy to navigate. Good prices. Good Tires. Good Rebates. Excellent Customer Service.
Always great, although my last set of tires went adios when I sold my Lincoln mKz 3.0-they were Conti's
I order 4 wheels, TPMS and tires. Everything came as it should and the vehicle read the tpms right away.
Great deal on tires and available fast delivery service and options
They've always had what I needed at a good price.
A few times when I haven't had tires delivered to my address, I've experienced a wonderful experience at their Shreveport LA warehouse …top notch folks!
Tire Rack has always been spot on whether ordering online or picking up at their Shreveport LA warehouse.
Great service, selection, and fast delivery. Also shipping directly to tire installer is best way to accomplish tire change without all the hassle of driving them there.
I have purchase tires numerous times from tire rack and I would recommend them to family and friends every time.
Had the exact tires I wanted and made it easy and fast to get them.
Great product, arrived on time and packaged well. Easy to assemble, stores off season tires for our two vehicles resulting in a more organized garage. Very pleased with this purchase,
My previous experience was cool. Cool, cool, cool and cool.
Picked up wheel locks was easy and convenient to do that's why I'm back for tires
Always reliable when I need tires and wheels and easy to find the tires I need
There is a great selection of products at a great price, customer service is really good.
Very good shopping experience, site is easy to navigate and there are plenty of options available.
Tires arrived promptly with no issues and I was satisfied with my purchase.
Website is extremely user friendly, great prices. Easy to file a claim and replace a damaged tire.
Website was easy to use for a claim and tire replacement. Price was actually lower this year than what I paid for the same tire last year.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

