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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,714
shipping
28,678
quality
29,238
This company responds to reviews on average within 1 day

Instant Feedback

529,000 reviews

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New York
1 review
0 helpful votes
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Never disappoint
May 27, 2025

Always reliable when I need tires and wheels and easy to find the tires I need

Date of experience: May 17, 2025
Texas
1 review
0 helpful votes
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Amazing service
May 27, 2025
Updated review

There is a great selection of products at a great price, customer service is really good.

Date of experience: May 17, 2025

10/10 customer experience
January 28, 2025
Previous review

Very good shopping experience, site is easy to navigate and there are plenty of options available.

Date of experience: January 24, 2025
Illinois
1 review
0 helpful votes
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Great way to buy tires
May 27, 2025

Tires arrived promptly with no issues and I was satisfied with my purchase.

Date of experience: May 17, 2025
New York
1 review
0 helpful votes
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Website is extremely user friendly, great prices. Easy to file a claim and replace a damaged tire.

Date of experience: May 17, 2025

Excellent service, great prices
May 27, 2025
Previous review

Website was easy to use for a claim and tire replacement. Price was actually lower this year than what I paid for the same tire last year.

Date of experience: May 17, 2025
New York
1 review
0 helpful votes
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Shop tire rack. Just do it
May 27, 2025

Just navigate the web site. And you will be fine. Get new tires here and sit back and be safe

Date of experience: May 17, 2025
Maryland
1 review
0 helpful votes
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Quick and efficient
May 27, 2025

My phone auto corrected shipping location so tires were sent to wrong location. Customer service put a return label on it and I'm currently awaiting on it to get back to you all and issue the refund.

Date of experience: May 17, 2025
North Carolina
1 review
0 helpful votes
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Drop-shipped to a local AAA, notifications each step of the way, all I needed to do was showing up at the mech shop.

Date of experience: November 18, 2021
Georgia
1 review
0 helpful votes
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Order delivery
May 27, 2025

It took too long to get my order you had to use fedex and ups and then i got 2 sets of tires and had to send 1 set back.

Date of experience: December 28, 2024
Elise B. — TireRack Rep
11 months ago

We appreciate you bringing this to our attention and a member of our team will be reaching out.

New York
1 review
0 helpful votes
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Excellent
May 27, 2025

Excellent experience and value and will continue to use always.

Date of experience: May 17, 2025
New Jersey
1 review
0 helpful votes
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Good
May 27, 2025

Good good prices I think I was kinda confused it said pair then not in the cart we'll see

Date of experience: May 17, 2025
New Jersey
1 review
0 helpful votes
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Prompt
May 27, 2025

Prompt. Customer Service was exceptional. Assisted with follow-up on delivery.

Date of experience: January 17, 2022
Illinois
1 review
0 helpful votes
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It was am awesome experience. I was able to review tire options for my car and order them online. They were shipped to Tire Plus where I made an appointment online. Everything was stress free.

Date of experience: May 23, 2025
Puerto Rico
1 review
0 helpful votes
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Easy process!
May 27, 2025
Updated review

Very easy to reorder a product. Purchase history helps a lot.

Date of experience: May 17, 2025

Easy process!
January 23, 2025
Previous review

Pretty easy to look at my purchase history to re-purchase a new tire.

Date of experience: January 12, 2025
South Carolina
1 review
0 helpful votes
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GREAT TIRES
May 27, 2025

Super price, and great service! Super selection! Very happy with tire rack

Date of experience: October 5, 2021
New York
1 review
0 helpful votes
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Delivery is usually on time
May 27, 2025
Updated review

Fast an effective delivery and product. The tire are usually current manufacture dates.

Date of experience: May 17, 2025

None
October 22, 2024
Previous review

Great tires no complain.
Tires always up to date
Tire size is what i need

Date of experience: October 12, 2024
New Mexico
1 review
0 helpful votes
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Brads tires
May 27, 2025

Quick and easy and had what I wanted. Love the BF Goodrich raised white letters.

Date of experience: May 12, 2025
Pennsylvania
1 review
0 helpful votes
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Installer was 2 hours behind
May 27, 2025

The Firestone near my house was backed up a couple hours when I had an "appointment" with them. I figured I got such a good deal they made me wait:-)

Date of experience: October 17, 2023
New York
1 review
0 helpful votes
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Excellent service
May 27, 2025

On time delivery and online quality service - no comparison!

Date of experience: December 5, 2024
Virginia
1 review
0 helpful votes
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Back on Track
May 27, 2025

Ordering tires was simple and easy. Having an affiliated dealer close to my Sister where I could have the tires sent to and have them get the truck up there to replace my niece's tires that were in bad shape. The tires arrived in a few days but had me a little nervous when 2 of the tires arrived morning of the day they were needed. But everything worked out super well and my niece now has good new tires to keep her safe on the road again.

Date of experience: May 23, 2025
District of Columbia
1 review
0 helpful votes
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Always in stock always on time, one issue
May 27, 2025
Updated review

I order from tire rack for all my vehicles and have never had an issue.

Date of experience: May 17, 2025

Always a good experience
June 2, 2024
Previous review

Always a good experience

Date of experience: May 23, 2024