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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Always reliable when I need tires and wheels and easy to find the tires I need
There is a great selection of products at a great price, customer service is really good.
Very good shopping experience, site is easy to navigate and there are plenty of options available.
Tires arrived promptly with no issues and I was satisfied with my purchase.
Website is extremely user friendly, great prices. Easy to file a claim and replace a damaged tire.
Website was easy to use for a claim and tire replacement. Price was actually lower this year than what I paid for the same tire last year.
Just navigate the web site. And you will be fine. Get new tires here and sit back and be safe
My phone auto corrected shipping location so tires were sent to wrong location. Customer service put a return label on it and I'm currently awaiting on it to get back to you all and issue the refund.
Drop-shipped to a local AAA, notifications each step of the way, all I needed to do was showing up at the mech shop.
It took too long to get my order you had to use fedex and ups and then i got 2 sets of tires and had to send 1 set back.
Good good prices I think I was kinda confused it said pair then not in the cart we'll see
It was am awesome experience. I was able to review tire options for my car and order them online. They were shipped to Tire Plus where I made an appointment online. Everything was stress free.
Very easy to reorder a product. Purchase history helps a lot.
Pretty easy to look at my purchase history to re-purchase a new tire.
Super price, and great service! Super selection! Very happy with tire rack
Fast an effective delivery and product. The tire are usually current manufacture dates.
Great tires no complain.
Tires always up to date
Tire size is what i need
Quick and easy and had what I wanted. Love the BF Goodrich raised white letters.
The Firestone near my house was backed up a couple hours when I had an "appointment" with them. I figured I got such a good deal they made me wait:-)
On time delivery and online quality service - no comparison!
Ordering tires was simple and easy. Having an affiliated dealer close to my Sister where I could have the tires sent to and have them get the truck up there to replace my niece's tires that were in bad shape. The tires arrived in a few days but had me a little nervous when 2 of the tires arrived morning of the day they were needed. But everything worked out super well and my niece now has good new tires to keep her safe on the road again.
I order from tire rack for all my vehicles and have never had an issue.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.


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