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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,250
value
28,687
shipping
28,651
quality
29,211
This company responds to reviews on average within 1 day

Instant Feedback

528,511 reviews

We monitor reviews for authenticity

Maryland
1 review
0 helpful votes
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Easy to order & Great Prices
January 25, 2026

This is my 5th order from Tire Rack. I love their free road hazard warranty, which unfortunately I had to use once due to a blowout from hitting a pothole.

Date of experience: January 15, 2026
Arizona
1 review
0 helpful votes
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Another great experience at Tire Rack
January 25, 2026

Shopping for tires and stumbled upon a cloesout for Pirelli P Zero. I paid 60% less than the Normal price. Always check tire rack for specials!

Date of experience: January 22, 2026
Massachusetts
1 review
0 helpful votes
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Free road hazard
January 25, 2026

I always buy my truck tires thru tire rack, because the tires are what they say they are, show up when they say they'll show up. And they have the free road hazard which in my line of work is always a plus!

Date of experience: January 15, 2026
Illinois
1 review
0 helpful votes
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Smooth process
January 25, 2026

Needed tires for vehicle. The local shops had limited options and were sold out of the tires I wanted. I found the tires I needed on Tire Rack.

Date of experience: January 15, 2026
Illinois
1 review
0 helpful votes
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I had an odd amount of wheels compared to tires I ordered along with TPMS. I received a phone call to verify order was what I wanted. That was great customer service.

Date of experience: December 15, 2025
New York
1 review
0 helpful votes
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Order did not go through last time
January 25, 2026

I placed this order yesterday, including adding my PayPal information and shipping address and somehow the order didn't go through and that really messed me up because now this vehicle was supposed to leave town tonight and it's not gonna be able to leave until tomorrow night

Date of experience: January 14, 2026
Elise B. — TireRack Rep
3 months ago

Hi Bonu, I’m really sorry to hear about the trouble with your order—that sounds incredibly frustrating, especially when you're on a tight deadline. Thank you for bringing this to our attention and hoping the rest of your order goes smoothly.

Pennsylvania
1 review
0 helpful votes
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Easy, efficient, and frustration-free
January 25, 2026

In a world overrun with AI chatbots, automation, and frustration, Tire Rack was impressively and refreshingly simple and seamless. I ordered four brand new tires to be installed by a local verified installer, and every step I had anticipated being a nuisance was taken care of. Customer service was straightforward, helpful, and human, and didn't throw me into an endless loop of menus and links. I am a Tire Rack lifer after this experience!

Date of experience: November 14, 2025
Massachusetts
1 review
0 helpful votes
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Tire rack has gotten back on the road repeatedly when bad things have happened. I've relied on them to get me the right tires or wheels when stranded far from home on three different occasions. Lifesavers.

Date of experience: January 15, 2026
Virginia
1 review
0 helpful votes
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Fast shipping, great prices
January 25, 2026

Tire Rack has been my go-to for about ten years now. Great prices and fast shipping + the tire warranty keeps me coming back!

Date of experience: January 15, 2026
Florida
1 review
0 helpful votes
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Always the right tire at a great price
January 25, 2026
Updated review

I always use and recommend Tire Rack. Great tires, great prices and free road hazard. You just can't beat them when it comes to tires.

Date of experience: January 15, 2026

Always the right tire at a great price
November 23, 2025
Previous review

Great selection, great prices, fast shipping.

Date of experience: November 13, 2025
Colorado
1 review
0 helpful votes
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Choice of so many high quality tire products for virtually all weather / road conditions -- all at unbeatable prices, shop and compare -- Tire Rack is Where its At!

Date of experience: August 15, 2020
Pennsylvania
1 review
0 helpful votes
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My tires were expected on Friday but, FedX did not deliver as promised. Had to wait thru the weekend since the next delivery day was Monday. Thus, instead of having use of my car on Friday, it was Tuesday until I could get them on my car.
Then 'to boot' I had such a hard time with the warranty process, I just gave up and didn't get the tire repalced free as I should have.

Date of experience: December 13, 2024
Elise B. — TireRack Rep
3 months ago

Michael, I’m really sorry to hear about the frustrating delivery delay and warranty experience you went through after being with us for so long. Your feedback is important, and a member of our team will be reaching out to you directly.

Idaho
1 review
0 helpful votes
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Best value on the best tires
January 25, 2026

I'm somewhat of a tire snob and I can always find the tires I want at the best price. And the road hazard warranty can't be beat. You never think you need a warranty UNTIL YOU DO! Tire rack honors the warranty and is easy to work with

Date of experience: December 22, 2025
Texas
1 review
0 helpful votes
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Great website for tires
January 25, 2026

Easy to navigate, compare and select tires for specific model or car/ SUV. Good prices and options, placing order was easy and selecting installation at my local Discount Tire store with upfront fees..

Date of experience: April 2, 2025
California
1 review
0 helpful votes
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Easy fast option
January 25, 2026

Easy to compare tires.
Fast delivery either to my house or one of the shops around the area.
Multiple options to choose from. Great prices and options to pay!

Date of experience: January 14, 2026
New York
1 review
0 helpful votes
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Always professional
January 25, 2026
Updated review

Ive been purchasing tires for all of my vehicles with tire rack for about 20 years. Ive purchased about a dozen sets of tires and have always been impressed with the speed, price, professionalism and quality. Thank you for all that you do!

Date of experience: January 14, 2026

The only place to shop for tires
September 7, 2025
Previous review

I have shopped with tire rack more times than I can recall and I am consistently pleased with the experience. From research, to installation they make it so easy to make an informed decision. The price and service is unmatched.

Date of experience: August 28, 2025
Georgia
1 review
0 helpful votes
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The standard for tire ordering
January 25, 2026

As long as you know your car make and model, you can't find an easier end-to-end solution for purchasing and installing tires.

Date of experience: January 14, 2026
Georgia
1 review
0 helpful votes
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Ok products, ok prices.
January 24, 2026

Bought a set of Goodyear Dura Trac RTs in January of 25. This January they are almost bald. 50k warranty but you have to jump through ridiculous hoops to get anything done and then it's a 25% discount based on how bad the tires are. So much for the ratings on Goodyear.
This does not reflect Tire Rack at all. They are just the messenger on this, but it is disappointing that you get a crummy set of tires and the end result is you have to beg for more abuse. I had Cooper tires that lasted a little over a year before, and those were junk too. I'm not offroad and doing damage to the tires. This is a daily truck with very occasional towing light loads.

Date of experience: January 14, 2026
Elise B. — TireRack Rep
3 months ago

Thank you for sharing your experience, Brandon—we understand how frustrating tire issues can be, especially when warranties don’t meet expectations. We're here to support you with reliable products and service, and we appreciate your trust as we continue improving our customer care. Please don’t hesitate to reach out if there’s any way we can assist you further.

Nebraska
1 review
0 helpful votes
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Bad Luck
January 24, 2026

Some foreign object puncture my tire too high on the sidewall and it was deemed "unrepairable". I called Tire Rack, who started a claim and was directed to purchase a new tire, get it installed and send in pictures of the damage. Soon after, I received a check and was reimbursed for the full amount of the purchase price of the tire.

Date of experience: October 13, 2024
Washington
1 review
0 helpful votes
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Great Prices and Customer Service
January 24, 2026
Updated review

The pick up process was easy and the gentleman that helped me was very friendly. I work a community college with an automotive program so this service is great. I can save money on tires and bring it to the college to have the students mount and balance. It's a win-win. They get some experience and I save money.

Date of experience: January 14, 2026

Easy to use
August 10, 2025
Previous review

Easy to use. Had an issue and customer service was extremely helpful

Date of experience: July 30, 2025