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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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2nd time to order wheels from Tire Rack and have ordered tires before... great selections at reasonable prices. Fast shipping also.
TireRack.com again meets my expectations with an easy-to-use website and competitive pricing!
Available tires and quick delivery make it easier to deal with than the salespeople at the local tire shops.
Wheels and tires for 2002 Honda S2000. I had a quality issue with one wheel and they dealt with it quickly and to my satisfaction.
Love the customer service, the prices and the warranty. Very honest and fair company.
Always amazing deals and amazing products. I hoping the tires I selected are what im looking for
Astounding selection and quality right at your fingertips. Thanks, Tire Rack!
Very smooth process and growth customer service. I will use this service in the future and will recommend it to my friends and family.
Easy shopping and pickup with lots of options. Always a customer
Easy to get the correct tires for my vehicle at a great price. In the future please don't use FedEx in South Point, Ohio if you need your tires in a timely manner.
Your website is pretty straightforward. No unnecessary clicks needed.
I needed new tires and rims for my 2007 Buick Lucern CSX. The original chrome rims were flaking, peeling, wouldn't hold air and the old tires were dry rotted and down to the cording so I needed both rims and tires together. The combination of rims/ tires together and mounted/ balanced were super convenient which is why I went with tire rack. All I had to do was jack up the car and put the new ones on. Fast delivery and ordering was really easy. I will buy from them again.
Not only was it very easy to find a tire that matched the vehicle but when there was a question during the ordering process customer service agent was fast friendly and accurate with their help
I have made multiple purchases from Tire Rack over the years. Have always been very satisfied with tires performing as expected. Tire Rack tire description makes it very easy to choose the tire that fills your requirements. Very helpful and knowledgeable staff if you have a question. Best prices and fast free delivery.
Reggie took the time to help with my tire selection and find me the best deal.
Fast delivery. They reach out to make sure the applications works if you're just picking sizes at random. Smart service.
Great shopping experience. Picked out OEM replacement tires, had them shipped to a recommended installer, and the installation went great.
Easy to find the tires I was looking for, and I appreciate the recommended installer - I don't have to look up an address for the tires to ship to or have them arrive at my house and then carry them up to the installer. Makes it easy.
Its always a easy and seamless pick up and everyone is always very nice.
Very smooth and easy pick up and people are always very nice.
Very easy to select and use, check out and installation options are great
Easy to use and quick service. Good stock and prices. Easy site to navigate
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

