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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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My company has an account with Tire Rack and we use Purchase Orders (PO) for purchasing but there is no place for that. Please consider using PO's for ordering.
They always have the tires in stock, and check out process is very simple and option to have the tires delivered to my address is a bonus as well. The tires were shipped out the next day!
Tire Rack is wonderful website. User friendly and good choices of tires. I have been especially happy with the Vredestein tires. Dutch company. Overall I am happy with their brand. Especially with their prices and the quality and reliability of their tires. Vredestein tires match up just as good as Goodyear or any other brand.
Overall good selection, I really like that your company will mount & balance my new wheels/ tires before shipping to my house. That is a huge plus. This is my first time using your company. But I had a great experience shopping for tires and wheels on your company website. I will definitely be using your establishment again in the future. For me and my wife's vehicles.
Fast shipping and competitive pricing great selection and great customer service
A few days after I purchased the tire, I received a tire blow out. I had to purchase a replacement since I needed the vehicle and the original tire could not be repaired. I filled out forms and submitted for a refund under the warranty but they kept asking for more information which sowed down the refund process. It wasn't pretty.
I needed 1 additional TPMS for the spare, tire so I spoke with Charlie and he verified the proper transmitterfor my car. Very efficient!
Great products, fast shipping, was a great purchasing experience.
Only place I buy tires cause it's convenient and the price was competitive
I've been unlucky with nails and you have made replacement quick and easy so I can get back on the road quickly!
Tire Rack exceeded my expectations. The website is easy to navigate, with plenty of helpful reviews and tools to find the right tires. I placed my order and received it within two days—super fast! The tires arrived in perfect condition, and the pricing was very competitive. I'll definitely be coming back for future purchases. Highly recommend!
Trouble fing the T2 version of the tire
Passwords too long 22
If he have questions they are more than helpful. They will guide you to exactly
What you are looking for and what you need.
The order was accurate but, they arrived one day later than they quoted but, they did give me a $50 discount on the next order.
Ease of ordering and delivery and payment. Good tire options to select at different price points
Always a great experience better than a tire shop. Thank you
Multiple time repeat customer, tire rack is the best in the business
Easy to order website was easy to navigate and compare the tires I needed they were quick free delivery No problems at all will order again when I need more tires
Delivered as promised and all tires were as expected. Installed with out any issues. Tires balanced out with little to no needed weight.
So it's a good experience. Will let you know once installation gets completed.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.


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