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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,698
shipping
28,662
quality
29,222
This company responds to reviews on average within 1 day

Instant Feedback

528,683 reviews

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
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Easy
May 29, 2025

Great. Website easy to shop. Thank you
Ross was great.

Date of experience: May 19, 2025
Pennsylvania
1 review
0 helpful votes
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PO LOCATION NEEDED
May 29, 2025

My company has an account with Tire Rack and we use Purchase Orders (PO) for purchasing but there is no place for that. Please consider using PO's for ordering.

Date of experience: May 19, 2025
California
1 review
0 helpful votes
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Quick and Easy!
May 29, 2025

They always have the tires in stock, and check out process is very simple and option to have the tires delivered to my address is a bonus as well. The tires were shipped out the next day!

Date of experience: May 19, 2025
Maryland
2 reviews
0 helpful votes
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Vredestein tires
May 29, 2025
Updated review

Tire Rack is wonderful website. User friendly and good choices of tires. I have been especially happy with the Vredestein tires. Dutch company. Overall I am happy with their brand. Especially with their prices and the quality and reliability of their tires. Vredestein tires match up just as good as Goodyear or any other brand.

Date of experience: May 19, 2025

Overall good selection, I really like that your company...
August 20, 2024
Previous review

Overall good selection, I really like that your company will mount & balance my new wheels/ tires before shipping to my house. That is a huge plus. This is my first time using your company. But I had a great experience shopping for tires and wheels on your company website. I will definitely be using your establishment again in the future. For me and my wife's vehicles.

Date of experience: August 10, 2024
Kentucky
1 review
0 helpful votes
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Always have what I need
May 29, 2025

Fast shipping and competitive pricing great selection and great customer service

Date of experience: May 19, 2025
Wisconsin
1 review
0 helpful votes
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A few days after I purchased the tire, I received a tire blow out. I had to purchase a replacement since I needed the vehicle and the original tire could not be repaired. I filled out forms and submitted for a refund under the warranty but they kept asking for more information which sowed down the refund process. It wasn't pretty.

Date of experience: June 1, 2023
Elise B. — TireRack Rep
11 months ago

We appreciate you bringing this to our attention we will take a look into this for you.

New York
1 review
0 helpful votes
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Excellent immediate service
May 29, 2025

I needed 1 additional TPMS for the spare, tire so I spoke with Charlie and he verified the proper transmitterfor my car. Very efficient!

Date of experience: May 19, 2025
Texas
1 review
0 helpful votes
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Easy online experience.
May 29, 2025

Great products, fast shipping, was a great purchasing experience.

Date of experience: May 19, 2025
New Jersey
1 review
0 helpful votes
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Pretty convention
May 29, 2025

Only place I buy tires cause it's convenient and the price was competitive

Date of experience: May 19, 2025
Florida
1 review
0 helpful votes
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I've been unlucky with nails and you have made replacement quick and easy so I can get back on the road quickly!

Date of experience: May 19, 2025
Ohio
1 review
0 helpful votes
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Tire Rack exceeded my expectations. The website is easy to navigate, with plenty of helpful reviews and tools to find the right tires. I placed my order and received it within two days—super fast! The tires arrived in perfect condition, and the pricing was very competitive. I'll definitely be coming back for future purchases. Highly recommend!

Date of experience: May 19, 2025
Alabama
1 review
0 helpful votes
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Trouble fing the T2 version of the tire
Passwords too long 22

Date of experience: May 19, 2025
Pennsylvania
1 review
0 helpful votes
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If he have questions they are more than helpful. They will guide you to exactly
What you are looking for and what you need.

Date of experience: May 19, 2025
Pennsylvania
1 review
0 helpful votes
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Shipment was late
May 29, 2025

The order was accurate but, they arrived one day later than they quoted but, they did give me a $50 discount on the next order.

Date of experience: May 25, 2025
Washington
1 review
0 helpful votes
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Only place I buy tires
May 29, 2025

Ease of ordering and delivery and payment. Good tire options to select at different price points

Date of experience: October 3, 2022
Pennsylvania
2 reviews
0 helpful votes
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Awesome Every time
May 29, 2025

Always a great experience better than a tire shop. Thank you

Date of experience: May 19, 2025
New Hampshire
1 review
0 helpful votes
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Easy as always
May 29, 2025

Multiple time repeat customer, tire rack is the best in the business

Date of experience: May 19, 2025
New Jersey
1 review
0 helpful votes
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Needed tires
May 29, 2025

Easy to order website was easy to navigate and compare the tires I needed they were quick free delivery No problems at all will order again when I need more tires

Date of experience: May 21, 2025
North Dakota
1 review
0 helpful votes
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BMW convertible
May 29, 2025
Updated review

Delivered as promised and all tires were as expected. Installed with out any issues. Tires balanced out with little to no needed weight.

Date of experience: May 19, 2025

So it's a good experience
May 22, 2025
Previous review

So it's a good experience. Will let you know once installation gets completed.

Date of experience: May 12, 2025
Tennessee
1 review
0 helpful votes
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Tires
May 29, 2025

Good all went well have ordered several times over years fast shipping

Date of experience: May 19, 2025