Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
The tires were exactly what I ordered. They had recent date codes and were shipped quickly. Excellent experience.
Only once did I go to their competitor and I'm still regretting it today. TR has always done right by me, every time.
I've shopped around, and tire racks prices and convenience can't be matched!
I have been buying my tires from Tire Rack for years. I have around 15 cars most of the time, but I buy and sell them frequently, when I do, the new purchases always seem to need new tires! LOL
I have purchased several sets of tires from Tire Rack. I am always pleased with the service. I even had one of my offroad tires replaced because a rock tore out the sidewall. Even that experience was pleasant.
I'm glad to find a variety of quality items via tire rack that meet my needs.
All went well. Now i am aggravated by this survey requiring me to keep writing
Have purchased tires from TR several times in the past and its always a painless experience
Purchasing tires from Tire Rack has been a very easy process for each of the set of tires I've bought so far. They ship them out next day if they're in stock, and the live chat function is also very helpful! I've had nothing but great experiences so far and hope they can continue to provide this level of service going forward.
Website user experience is easy to navigate in very informative.
Great price, ships to your installer of choice. The road hazard coverage is great.
Tires came in time, fast shipping, great prices, 10/10 I tell all my friends to use Tirerack 😀
Very easy to look for tires. Very easy to navigate the site and find what is needed.
Always great results with TR. I live in a spot that's not easy to get a variety of things and TR is my go to for my vehicles in the islands.
Great with everything from tires to service to price. Thank you
Good selection, tests and reviews are very detailed and helpful
Ordered tires, they arrived next day. Day after that they were on my car. Tire Rack buying tires fast and easy.
Tire Rack makes it easy to buy tires. When I managed a fleet of vehicles, Tire Rack was always my first and usually last stop when researching and buying tires.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

