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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,745
shipping
28,709
quality
29,269
This company responds to reviews on average within 1 day

Instant Feedback

529,702 reviews

We monitor reviews for authenticity

Massachusetts
2 reviews
0 helpful votes
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Excellent Seller
June 2, 2025

After being scammed by a company called "RUBY IN STAR" I ordered my tires from The Tire Rack. I got a hell of a great buy on my tires and Tire Rack had them in my garage three days later.

Date of experience: May 29, 2025
Washington
1 review
0 helpful votes
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Excellent Customer Service
June 2, 2025

Previously ordered a set of wheels followed by tires a multiple months later, but when I went to have them mounted and balanced a wheel turned out to be a defect. Even with the time difference customer support helped facilitate an exchange at no extra cost. They earned my future business!

Date of experience: May 23, 2025
New York
1 review
0 helpful votes
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Information provided superb.
June 2, 2025

Learned so much information on tires and ratings for all conditions and ended with great tires.

Date of experience: June 25, 2020
Maine
1 review
0 helpful votes
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Easy tire shopping
June 2, 2025

Always an easy way to find the right tires that I'm looking for.

Date of experience: May 22, 2025
Texas
2 reviews
0 helpful votes
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Tire order
June 2, 2025

I have ordered from tire rack several times. I have always been very satisfied

Date of experience: May 22, 2025
Colorado
1 review
0 helpful votes
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Great place to buy tires
June 2, 2025

Lots of information about tires for informed decision, good prices and convenient

Date of experience: April 24, 2023
New York
1 review
0 helpful votes
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By far and away the best choice for tire purchase.
June 2, 2025
Updated review

Excellent service and site. I will always use them for my tire needs. Between the customer ratings and the thorough test, along with free shipping and road hazard for two years, Tire Rack makes tire shopping fun and simple!

Date of experience: May 22, 2025

From start to finish and beyond they are the best.
May 23, 2025
Previous review

From the all season ultra high performance tire test info helping me make a decision, to the availability of an instant rebate, to help getting that instant rebate applied, all while including free shipping and road hazard coverage, Tire Rack is the best!

Date of experience: May 13, 2025
New Jersey
1 review
0 helpful votes
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Great
June 2, 2025

Easy and fast to order tires online, no need to call and deal with people you don't feel like talking to

Date of experience: December 10, 2020
California
2 reviews
0 helpful votes
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Easy as pie
June 2, 2025

Super easy to purchase tires and they do great testing on all the products

Date of experience: May 22, 2025
California
1 review
0 helpful votes
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Quick and easy
June 2, 2025

Living near the warehouse makes it easy to get the tires and less expensive

Date of experience: May 22, 2025
Virginia
1 review
0 helpful votes
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Cool
June 2, 2025

Awesome, super cool, yes. Only 16 more characters to complete your review

Date of experience: May 22, 2025
Texas
1 review
0 helpful votes
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Great tires and service
June 2, 2025
Updated review

Great tires and service great tires and service great tires and service great tires and service great tires and service

Date of experience: May 15, 2025

Na
May 23, 2025
Previous review

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Date of experience: February 2, 2014
Pennsylvania
1 review
0 helpful votes
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Great service
June 2, 2025

Very knowledgeable and helpful will definitely recommend to a friend

Date of experience: November 20, 2024
Maryland
1 review
0 helpful votes
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Pricing
June 2, 2025

Ease of use of the website, multiple choices, pricing compared to tire shops

Date of experience: May 22, 2025
Tennessee
1 review
0 helpful votes
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Tire rack is the $#*!💪🏿!
June 2, 2025

Easy process great products and pricing. Beat a lot of other competitors

Date of experience: May 22, 2025
Mississippi
1 review
0 helpful votes
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Great website
June 2, 2025

Best tire website there is. It's always easy to find what you need

Date of experience: May 22, 2025
Massachusetts
1 review
0 helpful votes
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Good company
June 2, 2025

My first delivery was fast. Let's see how the second will go ;)

Date of experience: May 22, 2025
Florida
1 review
0 helpful votes
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Better than expected
June 1, 2025

So far so good. It's scary to buy tires online but I can't deny the customer service is really, really good.

Date of experience: May 21, 2025
Indiana
1 review
0 helpful votes
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Na
June 1, 2025

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Date of experience: May 22, 2025
Florida
1 review
0 helpful votes
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Excellent service
June 1, 2025

I was very pleased with my purchase and it actually arrived earlier than expected! Navigating the site was very easy as well.

Date of experience: May 28, 2025