On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
First rate process for those interested in their purchase as I am.
All good. Have purchased from you since 2001. Three or so sets plus one with wheels.
Chat was helpful. Price was great! Delivery was quick. All good, and I will be recommending you to friends.
I ordered a pair of wheels and tires and they arrived on time, packaged very well, in great condition. I appreciate that the wheel weights and valve stem also match the color of the wheel (which is black). Having done this work myself before its not just a trivial thing - its one of those professional touches that makes Tirerack stand out. I could not be happier with the appearance of my tires and wheels upon delivery.
I really liked my last experience getting a set of 4 tires that were balanced perfectly and labeled for where they would go on the vehicle so the tread pattern matched from left to right and front to back. No other retailer I've done business with has had the same attention to detail. I put the set of tires on 2 years ago and they actually fixed so many small alignment issues I had with deformed wheels and uneven wear across my tires. Tirerack did a great job.
Everything is easy to use and straight forward! Would love to see even more tire testing data!
Tire rack is always fast and efficient. Very good prices too.
Tires easily ordered with great research on website; tires quickly received by installer; tires installed, and working out fine!
I like the simplicity of ordering the tires and shipping to installer of my choice.
I was down on my luck when the shops were charging me $700-$800 plus for something they didn't have in stock but thanks to you guys I can breathe
Bought three different sets of tires from tire rack, happy with all purchases. Excellent service at distribution center.
Pick up at service center went exceeding smooth.
Wonderful
Great service with large selection of tires to choose from, with easy installation options
Placing the order online was a great experience. I was unsecured that I was going to find what my vehicle needed and at the budget that I had, needless to say I was able to get more than I was expecting for a better price.
I am a happy customer. That's why I came back. But I absolutely HATE THESE $#*!ING SURVEYS. Please stop.
I've been ordering from Tire Rack for 12+ years. I have plenty of orders in my customer history. Why would your developers annoy me with a stupid survey starting with a question of "Is this your first time placing an order with Tire Rack? This makes for a bad customer experience.
Excellent tire comparison and sales representative help. I have bought several tire sets from Tire Rack and will continue.
Great service, always fast shipping, great prices. Thank you
Tires came quick when I had a problem with shipping the customer service was wonderful, I will definitely order again!
Good experience everything straightforward
Was so easy and quick and installation price was great. Tires great value
Smooth, almost effortless service, easy navigation to select the correct tire for my car.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members