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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,704
shipping
28,668
quality
29,228
This company responds to reviews on average within 1 day

Instant Feedback

528,798 reviews

We monitor reviews for authenticity

Puerto Rico
1 review
0 helpful votes
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Quick service and great value
June 7, 2025

Tires easily ordered with great research on website; tires quickly received by installer; tires installed, and working out fine!

Date of experience: June 3, 2025
North Carolina
1 review
0 helpful votes
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Simplicity = TR
June 7, 2025

I like the simplicity of ordering the tires and shipping to installer of my choice.

Date of experience: May 28, 2025
Florida
1 review
0 helpful votes
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Saved by the bell
June 7, 2025

I was down on my luck when the shops were charging me $700-$800 plus for something they didn't have in stock but thanks to you guys I can breathe

Date of experience: May 28, 2025
Minnesota
1 review
0 helpful votes
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Great prices and quick service
June 7, 2025
Updated review

Bought three different sets of tires from tire rack, happy with all purchases. Excellent service at distribution center.

Date of experience: May 28, 2025

Good price, easy transaction.
January 10, 2025
Previous review

Pick up at service center went exceeding smooth.
Wonderful

Date of experience: December 31, 2024
New York
1 review
0 helpful votes
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Great Service
June 7, 2025

Great service with large selection of tires to choose from, with easy installation options

Date of experience: May 28, 2025
Nevada
1 review
0 helpful votes
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Fast, quality and affordable.
June 7, 2025
Updated review

Placing the order online was a great experience. I was unsecured that I was going to find what my vehicle needed and at the budget that I had, needless to say I was able to get more than I was expecting for a better price.

Date of experience: May 20, 2025

Fast and easy to shop
May 31, 2025
Previous review

Fast and easy to shop.

Date of experience: May 20, 2025
Maine
1 review
0 helpful votes
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Please stop harassing me
June 7, 2025
Updated review

I am a happy customer. That's why I came back. But I absolutely HATE THESE $#*!ING SURVEYS. Please stop.

Date of experience: November 20, 2020

Why would you ask me if it's my first order?
March 23, 2025
Previous review

I've been ordering from Tire Rack for 12+ years. I have plenty of orders in my customer history. Why would your developers annoy me with a stupid survey starting with a question of "Is this your first time placing an order with Tire Rack? This makes for a bad customer experience.

Date of experience: March 13, 2025
Iowa
1 review
0 helpful votes
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Repeat Customer
June 7, 2025

Excellent tire comparison and sales representative help. I have bought several tire sets from Tire Rack and will continue.

Date of experience: May 14, 2025
Indiana
1 review
0 helpful votes
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Great service
June 7, 2025

Great service, always fast shipping, great prices. Thank you

Date of experience: May 28, 2025
Missouri
1 review
0 helpful votes
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Great service
June 7, 2025
Updated review

Tires came quick when I had a problem with shipping the customer service was wonderful, I will definitely order again!

Date of experience: May 28, 2025

Good experience everything straightforward
May 31, 2025
Previous review

Good experience everything straightforward

Date of experience: May 21, 2025
Ohio
1 review
0 helpful votes
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Amazing service
June 7, 2025

Thanks always one time and amazing service provided thanks again

Date of experience: May 28, 2025
New Hampshire
1 review
0 helpful votes
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Great Site easy to use
June 7, 2025

Was so easy and quick and installation price was great. Tires great value

Date of experience: May 28, 2025
Virginia
2 reviews
0 helpful votes
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Great Service
June 7, 2025

Smooth, almost effortless service, easy navigation to select the correct tire for my car.

Date of experience: May 29, 2025
Pennsylvania
1 review
0 helpful votes
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Always a great place to buy tires
June 7, 2025
Updated review

Love everything about Tire Rack from ease of using website to tire options and ratings and very helpful customer service and technical help.

Date of experience: May 28, 2025

Winter tire and wheel pkg
October 22, 2024
Previous review

Website was very helpful in making my decision. Sales rep Ozzie was also very helpful in confirming my choices were correct for my vehicle and placing my order. Overall good experience as usual!

Date of experience: October 11, 2024
Maine
1 review
0 helpful votes
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Fast and easy
June 7, 2025

Great warranty policy. Had tire for 3 weeks and picked up a huge piece of metal. No hassle replacement and install handled!

Date of experience: May 28, 2025
California
1 review
0 helpful votes
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Excellent price and products
June 7, 2025

Very easy searching and buying experience. Also, provide great installation service

Date of experience: May 28, 2025
North Carolina
1 review
0 helpful votes
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Awesome
June 7, 2025

Great as usual! Delivery, fast and easy. Great tires and in stock

Date of experience: May 28, 2025
North Carolina
1 review
0 helpful votes
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Great service and tires
June 7, 2025

Ordered the proxy r1r for my LS swapped Miata. Even though there only 225's the traction is amazing highly recommend for higher power cars that require smaller wheels.

Date of experience: May 28, 2025
North Dakota
1 review
0 helpful votes
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Tire Delivery
June 7, 2025
Updated review

No issues. The tires were left on my front walk. I have not had any problems with porch pirates, but it would have been better to leave them on the side of the house where they were less visible to people driving by

Date of experience: May 28, 2025

No problems
May 29, 2025
Previous review

No problems

Date of experience: May 19, 2025
Ohio
1 review
0 helpful votes
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Great tires for your buck. Would highly recommend buying from here.

Date of experience: May 28, 2025