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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Tires easily ordered with great research on website; tires quickly received by installer; tires installed, and working out fine!
I like the simplicity of ordering the tires and shipping to installer of my choice.
I was down on my luck when the shops were charging me $700-$800 plus for something they didn't have in stock but thanks to you guys I can breathe
Bought three different sets of tires from tire rack, happy with all purchases. Excellent service at distribution center.
Pick up at service center went exceeding smooth.
Wonderful
Great service with large selection of tires to choose from, with easy installation options
Placing the order online was a great experience. I was unsecured that I was going to find what my vehicle needed and at the budget that I had, needless to say I was able to get more than I was expecting for a better price.
I am a happy customer. That's why I came back. But I absolutely HATE THESE $#*!ING SURVEYS. Please stop.
I've been ordering from Tire Rack for 12+ years. I have plenty of orders in my customer history. Why would your developers annoy me with a stupid survey starting with a question of "Is this your first time placing an order with Tire Rack? This makes for a bad customer experience.
Excellent tire comparison and sales representative help. I have bought several tire sets from Tire Rack and will continue.
Great service, always fast shipping, great prices. Thank you
Tires came quick when I had a problem with shipping the customer service was wonderful, I will definitely order again!
Good experience everything straightforward
Was so easy and quick and installation price was great. Tires great value
Smooth, almost effortless service, easy navigation to select the correct tire for my car.
Love everything about Tire Rack from ease of using website to tire options and ratings and very helpful customer service and technical help.
Website was very helpful in making my decision. Sales rep Ozzie was also very helpful in confirming my choices were correct for my vehicle and placing my order. Overall good experience as usual!
Great warranty policy. Had tire for 3 weeks and picked up a huge piece of metal. No hassle replacement and install handled!
Very easy searching and buying experience. Also, provide great installation service
Ordered the proxy r1r for my LS swapped Miata. Even though there only 225's the traction is amazing highly recommend for higher power cars that require smaller wheels.
No issues. The tires were left on my front walk. I have not had any problems with porch pirates, but it would have been better to leave them on the side of the house where they were less visible to people driving by
Great tires for your buck. Would highly recommend buying from here.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

