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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,704
shipping
28,668
quality
29,228
This company responds to reviews on average within 1 day

Instant Feedback

528,782 reviews

We monitor reviews for authenticity

Georgia
1 review
0 helpful votes
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When you go to a shop it's usually about price but here you get the time to research and make good choices. Additionally you have the option to pick where it gets installed.

Date of experience: May 28, 2025
Mississippi
1 review
0 helpful votes
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Easy
June 7, 2025

Fast good experience easy to use will buy here again keep up the good work

Date of experience: May 28, 2025
Arkansas
1 review
0 helpful votes
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Michelin tires
June 7, 2025

My tires delivered one day late due to a delivery company issue. Tire Rack customer service representatives were great to work with! I'm very happy with the tires and my experience with Tire Rack!

Date of experience: June 3, 2025
California
1 review
0 helpful votes
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Best place for tires
June 7, 2025

I always get my tires from here now. Was so happy when they helped me out with some "hub centric" rings.

Date of experience: May 28, 2025
California
1 review
0 helpful votes
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Easy purchase. I have been purchased many time. No problem at all

Date of experience: May 28, 2025
Tennessee
1 review
0 helpful votes
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Has a tire shredded by an unseen road hazard. TR got a replacement to me in a day or two and I was able to have it installed and back on the road right away.

Date of experience: May 28, 2025

Easy to find the tire I needed, after I hit something...
July 10, 2024
Previous review

Easy to find the tire I needed, after I hit something in the road and had a "catastrophic failure," ie. A ripped tire and sidewall.

Date of experience: June 30, 2024
Pennsylvania
1 review
0 helpful votes
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Error free - prompt delivery
June 7, 2025

Ordering, shipping and installation went smoothly. I added an alignment to the order.

Date of experience: December 20, 2023
Florida
1 review
0 helpful votes
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Easy and simple
June 7, 2025

I go through a lot of tires as I travel for work. Tire rack makes it easy to find the right tire for you. This is my 4th set of tires through tire rack and won't be the last.

Date of experience: May 28, 2025
Washington
1 review
0 helpful votes
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Love the research capabilities
June 7, 2025

First rate process for those interested in their purchase as I am.

Date of experience: May 3, 2022
Florida
1 review
0 helpful votes
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Fourth Time Long Time
June 7, 2025

All good. Have purchased from you since 2001. Three or so sets plus one with wheels.

Date of experience: May 28, 2025
Massachusetts
1 review
0 helpful votes
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Great price and quick delivery!
June 7, 2025
Updated review

Chat was helpful. Price was great! Delivery was quick. All good, and I will be recommending you to friends.

Date of experience: May 28, 2025

Great Chat support
May 29, 2025
Previous review

Great Chat support

Date of experience: May 19, 2025
Montana
1 review
0 helpful votes
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Great reception of shipment
June 7, 2025
Updated review

I ordered a pair of wheels and tires and they arrived on time, packaged very well, in great condition. I appreciate that the wheel weights and valve stem also match the color of the wheel (which is black). Having done this work myself before its not just a trivial thing - its one of those professional touches that makes Tirerack stand out. I could not be happier with the appearance of my tires and wheels upon delivery.

Date of experience: May 28, 2025

Consistently professional
May 31, 2025
Previous review

I really liked my last experience getting a set of 4 tires that were balanced perfectly and labeled for where they would go on the vehicle so the tread pattern matched from left to right and front to back. No other retailer I've done business with has had the same attention to detail. I put the set of tires on 2 years ago and they actually fixed so many small alignment issues I had with deformed wheels and uneven wear across my tires. Tirerack did a great job.

Date of experience: October 21, 2023
Maine
1 review
0 helpful votes
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Great Experience
June 7, 2025

Everything is easy to use and straight forward! Would love to see even more tire testing data!

Date of experience: May 28, 2025
California
1 review
0 helpful votes
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Great Service
June 7, 2025

Tire rack is always fast and efficient. Very good prices too.

Date of experience: May 28, 2025
Florida
1 review
0 helpful votes
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You do a good job
June 7, 2025

I ordered and they come on time the day you said they would arrive

Date of experience: May 28, 2025
Puerto Rico
1 review
0 helpful votes
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Quick service and great value
June 7, 2025

Tires easily ordered with great research on website; tires quickly received by installer; tires installed, and working out fine!

Date of experience: June 3, 2025
North Carolina
1 review
0 helpful votes
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Simplicity = TR
June 7, 2025

I like the simplicity of ordering the tires and shipping to installer of my choice.

Date of experience: May 28, 2025
Florida
1 review
0 helpful votes
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Saved by the bell
June 7, 2025

I was down on my luck when the shops were charging me $700-$800 plus for something they didn't have in stock but thanks to you guys I can breathe

Date of experience: May 28, 2025
Minnesota
1 review
0 helpful votes
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Great prices and quick service
June 7, 2025
Updated review

Bought three different sets of tires from tire rack, happy with all purchases. Excellent service at distribution center.

Date of experience: May 28, 2025

Good price, easy transaction.
January 10, 2025
Previous review

Pick up at service center went exceeding smooth.
Wonderful

Date of experience: December 31, 2024
New York
1 review
0 helpful votes
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Great Service
June 7, 2025

Great service with large selection of tires to choose from, with easy installation options

Date of experience: May 28, 2025