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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
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Quick delivery and makes it easy to find tires for your vehicle.
I placed my order online and received a call less than a minute later confirming my order and estimated pickup time. Extremely fast and friendly service from the people at Tire Rack.
I use the entire site to research and compare prices and which tires i want based on treadwear and comfort
Really quick and easy to buy tires. Picked up some tires for my dads truck in less than 15 min.
I wanted to order a pair of enkei rpf1 but couldn't due to not being able to select the setup i need.
Great Prices, ease of ordering, and they'll give you an option of help in Chat when needed.
Always has great selection of Brands for tires and wheels. Pricing is good and ease of ordering is great with quick delivery.
Ordered track tires, staff was helpful with sizing and delivery was very prompt.
First time I was skeptical and unsure about ordering tires.This was a lot easier the second time around.
First time buying tires like this. I hope it is not a ripoff
When you go to a shop it's usually about price but here you get the time to research and make good choices. Additionally you have the option to pick where it gets installed.
My tires delivered one day late due to a delivery company issue. Tire Rack customer service representatives were great to work with! I'm very happy with the tires and my experience with Tire Rack!
I always get my tires from here now. Was so happy when they helped me out with some "hub centric" rings.
Easy purchase. I have been purchased many time. No problem at all
Has a tire shredded by an unseen road hazard. TR got a replacement to me in a day or two and I was able to have it installed and back on the road right away.
Easy to find the tire I needed, after I hit something in the road and had a "catastrophic failure," ie. A ripped tire and sidewall.
Ordering, shipping and installation went smoothly. I added an alignment to the order.
I go through a lot of tires as I travel for work. Tire rack makes it easy to find the right tire for you. This is my 4th set of tires through tire rack and won't be the last.
First rate process for those interested in their purchase as I am.
All good. Have purchased from you since 2001. Three or so sets plus one with wheels.
Chat was helpful. Price was great! Delivery was quick. All good, and I will be recommending you to friends.
I ordered a pair of wheels and tires and they arrived on time, packaged very well, in great condition. I appreciate that the wheel weights and valve stem also match the color of the wheel (which is black). Having done this work myself before its not just a trivial thing - its one of those professional touches that makes Tirerack stand out. I could not be happier with the appearance of my tires and wheels upon delivery.
I really liked my last experience getting a set of 4 tires that were balanced perfectly and labeled for where they would go on the vehicle so the tread pattern matched from left to right and front to back. No other retailer I've done business with has had the same attention to detail. I put the set of tires on 2 years ago and they actually fixed so many small alignment issues I had with deformed wheels and uneven wear across my tires. Tirerack did a great job.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

