Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I have bought tens of thousands of dollars of tires and wheels over my lifetime, from Tire Rack.
Everytime I order I get the tires quickly and typically there's some kind of deal running.
It was easy. Fair tire prices. Ups shipping is great especially in my area. Thankyou for your assistance
Good price variety of tires free fast shipping the only tire dealer I will buy from
Tire purchase on time, as promised, accurate order; product nicely packaged
Quick delivery and makes it easy to find tires for your vehicle.
I have ordered several sets of tires from Tire Rack and have always got great tires at great prices. They also come in promptly after ordering.
I placed my order online and received a call less than a minute later confirming my order and estimated pickup time. Extremely fast and friendly service from the people at Tire Rack.
I use the entire site to research and compare prices and which tires i want based on treadwear and comfort
Really quick and easy to buy tires. Picked up some tires for my dads truck in less than 15 min.
I wanted to order a pair of enkei rpf1 but couldn't due to not being able to select the setup i need.
Great Prices, ease of ordering, and they'll give you an option of help in Chat when needed.
Always has great selection of Brands for tires and wheels. Pricing is good and ease of ordering is great with quick delivery.
Ordered track tires, staff was helpful with sizing and delivery was very prompt.
First time I was skeptical and unsure about ordering tires.This was a lot easier the second time around.
First time buying tires like this. I hope it is not a ripoff
When you go to a shop it's usually about price but here you get the time to research and make good choices. Additionally you have the option to pick where it gets installed.
My tires delivered one day late due to a delivery company issue. Tire Rack customer service representatives were great to work with! I'm very happy with the tires and my experience with Tire Rack!
I always get my tires from here now. Was so happy when they helped me out with some "hub centric" rings.
Easy purchase. I have been purchased many time. No problem at all
Has a tire shredded by an unseen road hazard. TR got a replacement to me in a day or two and I was able to have it installed and back on the road right away.
Easy to find the tire I needed, after I hit something in the road and had a "catastrophic failure," ie. A ripped tire and sidewall.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

