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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,808
shipping
28,772
quality
29,332
This company responds to reviews on average within 1 day

Instant Feedback

530,620 reviews

We monitor reviews for authenticity

Maryland
1 review
0 helpful votes
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Excellent 5* site and service
June 28, 2025

Visited this site many times, loved it everytime... Excellent 5* site and service

Date of experience: June 18, 2025
Missouri
1 review
0 helpful votes
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New tire developed a bubble. The same tire is now 200 dollars more expensive and i dont think the warranty will cover the upcharge.

Date of experience: November 18, 2024
Elise B. — TireRack Rep
10 months ago

We appreciate you bringing this to our attention and a member of our team will be reaching out to you directly.

North Carolina
1 review
0 helpful votes
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Good, quality service
June 28, 2025

Tires were exactly as expected and arrived on time. Also appears to be the best price around in my case.

Date of experience: June 18, 2025
Pennsylvania
1 review
0 helpful votes
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Ordered multiple times in the past. No surprises. Good value.

Date of experience: June 18, 2025
Indiana
1 review
0 helpful votes
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I'm placing another order, nice tires go directly to my discount tire store

Date of experience: June 18, 2025
California
1 review
0 helpful votes
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Very Satisfied
June 28, 2025

Tire Rack has very competitive prices and there deliveries are always on time.

Date of experience: June 18, 2025
New York
1 review
0 helpful votes
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Easy to order
June 28, 2025

Perfect, well priced and well stocked. Updates on orders. Easy ordering

Date of experience: June 18, 2025
New York
1 review
0 helpful votes
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Great
June 28, 2025

The staff at TireRack are all excellent and knowledgeable!

Date of experience: June 18, 2025
California
1 review
0 helpful votes
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Great job with my order
June 28, 2025

Ordered my sister her tires, (lives out of state)
Tire rack found a local installer for her, they were delivered and installed within days of my order.

Date of experience: June 24, 2025
Wyoming
2 reviews
0 helpful votes
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Fast service! Great customer service! Products matches description online and the Tire Rack website design layout is easy to use.

Date of experience: June 18, 2025
New York
1 review
0 helpful votes
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Amazing service and TEAM!
June 28, 2025
Updated review

EXCELLENCE PERSONIFIED, website was easy to navigate. Was kept up to date with every step of my delivery.

Date of experience: June 4, 2025

Fast and Easy
June 14, 2025
Previous review

Fast and Easy

Date of experience: June 4, 2025
Colorado
2 reviews
0 helpful votes
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Fast shipping good deals
June 28, 2025
Updated review

Faster than searching different stores and easier than dealing with salesmen.

Date of experience: April 8, 2025

Great deals
February 26, 2025
Previous review

I've purchased several set before and it's always super smooth.

Date of experience: November 21, 2024
Ohio
1 review
0 helpful votes
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Wide selection
June 28, 2025

I had faith that Tire Rack had a matching replacement tire based on my previous experience

Date of experience: June 18, 2025
Louisiana
1 review
0 helpful votes
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Great experience
June 28, 2025

The website is very user friendly. It was easy to find a previous order and select the tires I needed for my car.

Date of experience: June 18, 2025
New York
3 reviews
0 helpful votes
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Slight damage found.
June 28, 2025

One of my new wheels had a ding on it. I ask the installer to mount it anyway.

Date of experience: June 24, 2025
North Carolina
1 review
0 helpful votes
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I have been a customer since the initial tire store in Indianapolis. Too many experiences to list.

Date of experience: June 18, 2025
Pennsylvania
1 review
0 helpful votes
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Very easy ordering
June 28, 2025
Updated review

Easy to order and quick delivery! Good follow up and customer communication was very responsive.

Date of experience: December 2, 2024

Easy to navigate and love all the install/delivery...
December 12, 2024
Previous review

Easy to navigate and love all the install/delivery options!

Date of experience: December 2, 2024
Pennsylvania
1 review
0 helpful votes
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Awesome
June 28, 2025

Easy and affordable, plus great tire. Very happy with what i got and will continue to use tire rack, also spreading the word about tirerack

Date of experience: June 18, 2025
Maryland
1 review
0 helpful votes
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Easy to use website
June 28, 2025

The website is easy to use the search. Features are nice to compare tires. Thank you so much.

Date of experience: June 18, 2025
Iowa
1 review
0 helpful votes
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Excellent Service
June 28, 2025

Fast accurate shipping. Recommend installer was nice and no problems with service

Date of experience: June 24, 2025