TireRackReviews 81,625

The Honda dealer recommended that I replace the tires on my wife's 2022 Honda Pilot so I was determined to get the Consumer Reports top-rate Michelin CrossClimate2 tires. The Service Associate informed me that I could order them from TireRack and they could be shipped directly to the Honda dealer since they were an authorized installer. So I ordered and paid for them online, which only took a few minutes, and they were shipped the same day and arrived the next day at the dealer. I made an appointment to have them installed next week. Very easy process. I recommend it highly to others.

I always order from tirerack.com and go pick up from the local warehouse. It's the cheapest way to get tires, all the local tire shops buy from them anyway

I've always had good experiences with Tire Rack. The web site is informative with lots of videos to help with decision making, and a vast collection of tires to choose from. They're good about explaining all things "tire" on the web site, and they have associates online who are also very helpful in making suggestions, clarifying questions, and helping to finalize decisions.

I'd like the selector tool to be easier to update and you should be able to have multiple selector tools and results so you can see how your selections impact the recommended tires.

Your response times are slow under the condition of not being logged in under the conditions of web experience (not mobile) with chrome (recent version) on a Mac with large memory constraints and large screen.

Some of these are understandable: pulling installers near you. Naturally that's going to crush you - you can't even cache it at that granularity. Fine. Others, depends your tech stack. You probably have a tech constraint on back button because this is kind of glaring. If someone is truly going to buy, however, time wasted is less than 3 minutes to go back again through workflow. >95% are going to do this eventually (and within 2 days). And I am being conservative.

And then there is time on possible session timeout which might hurt. I should never get a "page unresponsive". I got a "page unresponsive". I'm not going to go through the possible reasons: you should know the possibilities. So there might be an issue with how "heavy" each page is.

I would check on clicking a button after session timeout. Are you pinning per server instance on anonymous accounts because you want to hold some information? Obviously, there are reasons to do this and I won't go down that rabbit hole. But its an edge case you should check.

Anyway... and I am just giving you my bottomline opinion here: its totally acceptable for someone who is going to buy. This is all acceptable noise within metrics and ultimately all the execs care about is whether this costs them a conversion: it does not. Within broad industry type (despite my "critiques") thumbs up.

Oh, got to the final part. Are you $#*!ING KIDDING? You know why I say $#*!ING here out of nowhere. Do you know how many feedback responses you are losing by making it $#*!ING MANDATORY to agree to "have this feedback published." For me, as well as for many others, for godsakes put in the magic word "anonymously" ("with no personal information attached"). If NOT, then "we will not edit". You can figure that out. Who is agreeing to have have, as this allows, an "edited" version of what they've said along with ANY identifying information.

Now I haven't even put anything generically positive because you have made this mandatory. And put obscenities in the text, based on the calculation that you wouldn't publish this anyway. Do I mean the obscenities? $#*! no. But I am really trying to be helpful and this is the ONE POINT I would flag.

I ordered the tires and got an e-mail saying they had been delivered 0n 02/13/2026. I checked with the tire shop they were supposedly sent to and they had no record.
Today I get an e-mail that the order had been canceled.

The turn around time was great. The tire I received was 2 years old by the date code on the tire so that wasn't something I expected paying 4 hundred dollars for a tire that's 2 years old.

I appreciate the range of tire options, the detailed information, and the reviews, coupled with the quick delivery directly to my selected installer. Overall, I have been extremely pleased with each of my TireRack transactions.

I have placed many orders over the years on TireRack.com and am always satisfied with the quality of tire and customer service that I receive, not to mention the rapid fast shipping!

I have been buying tires from here for years. On at least 5 previous cars. They ship quickly, quality tires at very fair prices.

The site offers very helpful tools to compare tires and choose the ones based on your needs. Easy to navigate and very fast and free shipping, I received my tires within couple fo days.

I am a customer for life - Where else can you order the best tires in the world from the best tire distributor in the world. Only at TIRE RACK - Customer for Life In Massachusetts

I specified "run-flat" and was given a selection. I chose one and just before payment it said "these are not run-flat tires". Why would you offer me a tire I did not want? Also, the site offered me mobile installation (after I was logged into my account). After selection, I was informed that my home is outside the service area. Why would you offer it to me, then take it away? You had my address. Quite unsatisfied.

The rims and wheels look good and the drive is noticeably different, in a good way, and quieter. My truck handles better as well.

I love the videos and ratings of the tires for different categories. Also love the tire comparison feature. Competitive pricing and the free road hazard insurance makes tire rack a clear choice.

I love the feedback rating system on tires and brakes. I've purchased several sets and have been happy with the entire experience and products.

If I recall, the last time I purchased tires in Collierville, TN, the installation cost had some hidden fees. But I have no choice, but to hope for a better experience this time, since my daughter is in Houston. So I am hopeful that this will be a better experience.

Chose the tires with ease. Got a confusing response to questions and a lack of "direction" as to what I should buy from on line attendant

I'm a returning customer and needed to replace the same tire I bought about a month ago after it was damaged by a nail. The chat rep made it easy by sharing a link to the exact tire I purchased — great experience overall.