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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
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No problems, smooth transition, a lot of options to choose from
I bought four tires from them less than a year ago, and I was just told that both front tires already need to be replaced. I called to ask if they were under warranty, and to my surprise the only coverage was for road hazards. Just a heads up to make sure the tires you buy come with a mileage warranty.
Luke was so great at recommending tires for my vehicle. He was knowledgeable and friendly and even got me $100 back!
Always have a good time browsing on the website. Love the fact you guys actually test tires on the track also.
For some reason all my orders of all the years I been doing business doesn't appear ony profile without me searching my email for order numbers, why?
Hello Augustine, we’re grateful you shared this feedback. We never want a customer to feel disappointed and a member of our team will be reaching out directly to you.
By far the best way to search for and buy tires. Have way more sizes available than other sites or retailers. Quick and free shipping is always a huge plus.
Tire Rack is so easy to use and the selection is amazing. You always get the tires within a couple of days which is also helpful. Thanks
Last set of tires I picked up. Great service and employees.
Tire rack is an outstanding company. Everything is Simplified and prices are great.
Tires delivered on time to installer. Perfect timing. Just before a snow storm and they performed beautifully. Unfortunately, they are not designed to survive massive potholes, so I have to buy one replacement tire.:-(
TireRack is the go-to website for me when it comes to looking for tires. Loads of options, plenty of reviews, easy to find exactly what you are looking for.
I replaced my tires which i got from tire rack because the tires started chuncking this is the second set i purchased. Tire rack said tire chuncking wasn't covered under the warranty, so i had to come out of pocket
Fifteen52 shows on their site the RSR Holeshot will fit an 22 Audi RS3 in a square setup 19x9.5 40 offset. Yours does not. So I had to mess about to get the order through. No big deal.
I love them KO3 white labeled tires. They make my 2024 and 2025 Broncos look perfect and drives awesome. Please keep them in stock because I am one of many customers that really loves them.
Fast delivery and accurate. I love these white lettering tires.
Seems like all cars come with strange sized wheels and the OEM tires seems to just keep getting worse. THRILLED to find a set of Michelins that fit this thing.
Easy to use and compare tires. The comparison feature is my favorite feature.
Having the ability to order and pay for tires online, AND to schedule installs, is so convenient! Especially the "we come to you" service.
Rims and Tires Came with tpms valves and tires installed and balances, ready to put on car. Too bad even though i paid my monthly payments on time and in full, Tire rack decided to cut my credit limit so i only bought rims this time with Affirm and went to Firestone, dont know why Tire Rack pushes business away
Seamless transaction on everything I've ever purchased from this vendor. Absolutely the best prices and excellent customer service!
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.


Hi Tia, thank you for sharing your feedback and thank you for sticking with us.