On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Soooo confused on the "Road Hazzard process." Thanks to Patricia & Adam too I got through it. Appreciate their help! (Side note - no reflection on Tire Rack. The TRR agent was very very rude. Not good for business, certainly. The tire rack agents were polite friendly and courteous--Thanks!
Last time I had no issues with ordering and getting my tires done (haha), many steps in the process, but ended up working well.
The shipping was next day delivery. So fast so easy Will be ordering from here
Tire Rack is and has always been the absolute best place to buy tires!
Allow the buyer to choice where they want to ship the items to as their choice, don't force people to enter the zip code and TireRack choice the installer for them. Waste lot of my time to try to get away from your choice to drop ship the items to my installer which I had used for the last 30 years on all my high performance cars.
I was driving on Continental tires before I switched to this NEW brand named "VREDESTEIN". This tire was not providing the ride I was accustom. For all around driving in winter and sommer it did no provide what I was looking for. In addition it was not as quiet as someone gave a score for. So here I am buying Continentals. It was a lesson learn...!
Great experience as per norm. Product satisfactory and in perfect condition.
Good Advice on tires and wheels that helped me choose the best option
Knowledge based with technical information/survey customers can use to make an informed decision. Thanks for all that you do. From time to time please look out for your veterans
Excellent prices and excellent inventory of tires to choose from.
I've been using Tire Rack for my last 5 vehicles. I always do my research prior to purchasing tires. Each time Tire Rack's pricing and service offerings are very competitive and often lower than my local and national retail tire centers.
Purchased four premium tires at a discount price, Fast shipping and great customer service!
Very fast and completely professional. The online purchase experience is great.
Loads of great selection and products. Free overnight shipping. What's not to like?
I have always been able to count on Tire Rack. Prices and selection are great. I love the free shipping
Good experience as well, that's why we are returning customers!
For many years, nothing but Tirerack!
Never need to go anywhere else.
Thanks
It's always a pleasure to deal with Tire Rack.
They have great Technical Tire Info and informative reviews.
Good price, however difficult to get them shipped t m preferred local installer.
Fast, simple pick up, right tires for a good price, will be back next time.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members