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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Excellent, prompt service. Easy to navigate website good people to talk to.
Ordered Continental Extremecontact DSW06 for 2021 Camry and tires were delivered in 1 day. That's so tuff. Now please send me new suspension for free 😁
Tire Rack is the only way to buy tires. The website is intuitive, easy to navigate. The selection tools and comparison feature is unmatched. Every aspect put you in control of your tire purchase
Always have had a great experience with tire Rack. Very easy to order.
Helpful chat feature. LOVE the comparison charts. Quick and easy shopping and delivery options straight to your installer.
Easy and efficient process. The ordering and delivery of the tire was an excellent experience with Tire Rack.
Large selection of bands and all the right sizes i need. Quick
Tires arrived in great condition and quickly! Warranty is a great touch as well!
Site is easy to follow and has good pricing. The tires came in quickly and are in great condition. Bonus points for using Affirm!
The process was easy once you select the tires you want. They were in stock and they were delivered to my Mr Tire store in 2 days. This exceeded my expectations and the prices were less than I could get them locally. I will use tire rack again when I need tires.
Kept making me repeat the same steps seems to fail to load the next one or forget what I just entered
Life long customer, another set of tires is on the way... over 25 years Tire Rack has been keeping the rubber to the road!
I ordered from Tire Rack and appreciated the fast shipping and smooth order process. I chose Capton Auto after Tire Rack listed them as a recommended installer, expecting a professional and reliable experience. Unfortunately, that expectation wasn't fully met. I called ahead to ask if I could bring in my car at 7:00 a.m. instead of my originally scheduled 11:00 a.m. drop-off. They said they'd try to accommodate me — fair enough. But when I showed up at 7:00 a.m. sharp, the shop was closed. By 7:20 a.m., there were still no staff around. A gas station attendant joked that the person was "still sleeping." It made me question the professionalism of a Tire Rack–recommended installer. To their credit, once they opened, they did fit me in and completed the tire install before my original 11:30 a.m. cutoff. They even called to notify me about oxidized tire valves and asked permission before replacing anything. That courtesy earned back some trust, and the work done was solid. Tire Rack should consider re-evaluating how often they check in on the service standards of their partner installers. While the product and logistics side of my experience was great, the inconsistency at the installer made the process more stressful than it needed to be.
Super easy to navigate, competitive prices, and checkout was seamless. Everything was clearly laid out, and I appreciated the option to ship directly to an installer.
Fantastic. I needed to find tires for my truck and did not want to pay more than I had too while seeing all my options
Zip code kept showing invalid even when typed correctly. Had to refresh the page several times to get it to work. Almost gave up and ordered elsewhere
Thank you for sharing your concern. We were experiencing an intermittent technical issue causing the error you describe.
We apologize for the frustration we caused and appreciate your business!
As always, smooth as silk! Wouldn't buy from anyone else. Now on to a set of tires for my daily driver!
Very easy to navigate the website to find what I needed. The selections are vast and many choices are available.
I've bought tires multiple times, had some replaced under warranty - all positive experiences. Only reason I'm not giving 5 stars is the website can be clunky at times, reloading the first screen in the purchase, etc.
Ordered tires on Monday and was very pleased with the price and 0% financing. They were delivered to my certified tire shop and installed - I would def use Tire Rack again!
Super easy, great product, simple process, and good price. Everything went as planned and scheduled.
Love my new wheels
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.


Thank you for sharing your concern. We were experiencing an intermittent technical issue causing the error you describe.
We apologize for the frustration we caused and appreciate your business!