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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,745
shipping
28,709
quality
29,269
This company responds to reviews on average within 1 day

Instant Feedback

529,660 reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Outstanding experience every time!
July 5, 2025
Updated review

I blew two sidewalls on a ridge across a bridge span on tires that were about 20% through their lifespan. Tire Rack had my back! The website made it really fast/easy to locate the tires I previously had, and they covered 80% of the cost (the remaining lifespan of the old tires) with just a couple of photos and confirmation from the installer. I also love their collaboration with top-notch installers. Thanks Tire Rack!

Date of experience: January 20, 2025

They make it easy!
January 29, 2025
Previous review

Website is great: if you have an account it remembers all your info and even provides you with warranty/policy info. But keep your hard copy paperwork to see how to file a claim if needed!

Date of experience: January 19, 2025
Colorado
2 reviews
0 helpful votes
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One-stop shopping
July 5, 2025

I love Tire Rack and Discount Tire. They have the best selection and service. Other companies (I won't name names) have turned me away for simple (and emergency) repairs, but not these folks.

Date of experience: June 18, 2025
Florida
1 review
0 helpful votes
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Most usefully feature of the website are the tire comparisons.

Date of experience: June 25, 2025
New York
1 review
0 helpful votes
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Smooth transaction
July 5, 2025

Smooth easy no issues will use again. Good prices. Now they just want me to make this at least 50 characters so i can get out of this screen

Date of experience: June 25, 2025
Massachusetts
1 review
0 helpful votes
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Everything is okay
July 5, 2025

Everything is okay everything is okay everything is okay everything is okay

Date of experience: June 25, 2025
Virginia
1 review
0 helpful votes
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When I have ordered tires from Tire Rack, all were delivered quickly. Prices are great as well.

Date of experience: June 25, 2025
Florida
1 review
0 helpful votes
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Good so far
July 5, 2025

I have not yet received the tires, so this is a little premature for a review.

Date of experience: June 24, 2025
Florida
1 review
0 helpful votes
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Easy, great inventory
July 5, 2025

Always been easy, always had the tire I was looking for. Road hazard included

Date of experience: June 25, 2025
Missouri
1 review
0 helpful votes
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Always what I need
July 5, 2025

Fair prices and frees shipping, great selection! Always seem to have the items I need.

Date of experience: June 25, 2025
New Jersey
1 review
0 helpful votes
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Great experience
July 5, 2025

My mechanic recommends tire rack and we've never had an issue.

Date of experience: June 25, 2025
Ohio
1 review
0 helpful votes
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Loyal Tire Rack customer, excellent site and selection, even better now that Discount Tire is part of the organization to help with installation.

Date of experience: June 25, 2025
Florida
1 review
0 helpful votes
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A great place to buy new tires
July 5, 2025

The correct order always shipped on time. Great customer service!

Date of experience: June 25, 2025
New Jersey
1 review
0 helpful votes
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Great service
July 5, 2025

Tire Rack is easy to use. Hard to make a mistake. Delivery is as fast as it gets.

Date of experience: June 25, 2025
Rhode Island
1 review
0 helpful votes
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Better Than Any Tire Store
July 5, 2025

I've come to TireRack for years, because I trust their review process. Their customer reviews reinforce the ratings of the company. Any questions I have had are either answered in the review or by an easily found resource. I would never be able to buy tires with this kind of confidence if it wasn't for TireRack.

Date of experience: July 2, 2020
Massachusetts
1 review
0 helpful votes
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Good Job
July 5, 2025

Very easy well done. Site had all the information that was needed in an easy to understand layout.

Date of experience: June 25, 2025
North Carolina
1 review
0 helpful votes
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Ordering
July 5, 2025
Updated review

Easy experience, fast delivery, and easy returns. I am happy that I had access to this process. Thanks

Date of experience: June 25, 2025

Experience was easy to follow
June 29, 2025
Previous review

Experience was easy to follow

Date of experience: June 19, 2025
Louisiana
1 review
0 helpful votes
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Tire Rack Makes It So Easy
July 5, 2025

Tire Rack makes the whole tire decision and purchase process so easy.

Date of experience: June 25, 2025
New York
1 review
0 helpful votes
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You made it easy!
July 5, 2025

I appreciate how the site takes me through determining the right size, plenty of filtering options and then helps me find an installer. Super helpful.

Date of experience: June 25, 2025
Rhode Island
1 review
0 helpful votes
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Great place to buy tires.
July 5, 2025

Easy website to use and compare tires and of course a great selection. Easy to match to your car.

Date of experience: June 25, 2025
New York
1 review
0 helpful votes
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Orders four new tires and it was easy and fast! Called when a road hazard ruined my tire and everyone was so pleasant and helpful. Ordered a replacement tire with ease!

Date of experience: June 25, 2025