Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of TireRack

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
grey stargrey stargrey stargrey stargrey star

TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,251
value
28,687
shipping
28,651
quality
29,211
This company responds to reviews on average within 1 day

Instant Feedback

528,444 reviews

We monitor reviews for authenticity

Alabama
1 review
0 helpful votes
Follow Phillip W.
Unfollow Phillip W.
Share Review
Report Review

Easy to find what I need in a hurry
February 14, 2026

The ability to save my cars and pull them up for reorders is great. In some cases I have to switch to custom sizes as the stock size tires are not exactly what I want on my sports car. This go round, the tires I ordered last time have been discontinued, but I was moving to another brand anyway, from Dunlop to Continental on the Honda Sports Car. We have ordered the Continental for our Audi last time around. I also like the ability to review the Continental tire specs and compare them to the specs of the Dunlops (To evaluate fitment issues). Only purchase tires through you guys for multiple cars, 2006 S2K, 2018 Audi A5, one of the 2016 or 2019 Honda Accords soon, and my 2000 Chevy Truck soon too. Great Job guys

Date of experience: February 3, 2026
New Jersey
1 review
0 helpful votes
Follow Kevin M.
Unfollow Kevin M.
Share Review
Report Review

Always a great experience.
February 13, 2026
Updated review

Tire Rack will always be the place I order tires from. They always have the tires I need in stock and the delivery is always quick. Highly recommended Tire Rack for your tire needs.

Date of experience: February 3, 2026

Every time I've ordered from Tire Rack, my order is always delivered on time. Will order from Tire Rack ever time I need tires. Highly recommend.

Date of experience: April 10, 2024
Arizona
1 review
0 helpful votes
Follow Tyler A.
Unfollow Tyler A.
Share Review
Report Review

Shopping made easy
February 13, 2026

It's great finding tires cheaper than the dealers and being able to compare them side by side to make an educated decision and the ease of shipping for installation is great.

Date of experience: February 3, 2026
California
1 review
0 helpful votes
Follow Jujen M.
Unfollow Jujen M.
Share Review
Report Review

Prices and services
February 13, 2026

Will always be ordering my tires here because you'll always find good prices for their tires and they have good customer service plus free shipping!

Date of experience: February 3, 2026
Illinois
1 review
0 helpful votes
Follow Lauren A.
Unfollow Lauren A.
Share Review
Report Review

I have been buying tires & wheels online with Tire Rack for 20 years. Never a problem. Responsive Customer Service via phone or online chat. Excellent prices & choices.

Date of experience: February 3, 2026
Ohio
1 review
0 helpful votes
Follow Daniel W.
Unfollow Daniel W.
Share Review
Report Review

Simply the Best
February 13, 2026

Always exactly the tires I need, shipped quickly and the best prices. Tire Rack is always my first, and usually my last stop for all tire related needs.

Date of experience: February 3, 2026
Florida
1 review
0 helpful votes
Follow Michael J.
Unfollow Michael J.
Share Review
Report Review

Good deal
February 13, 2026

I liked the tools which gave me a view of my car's color and the view with the proposed wheels installed. I was very happy to find the wheels I waned were on sale. I got a great wheel at a fantastic price.

Date of experience: February 3, 2026
Pennsylvania
1 review
0 helpful votes
Follow Herbert M.
Unfollow Herbert M.
Share Review
Report Review

Thanks as always!
February 13, 2026

For me, my orders are pretty large, sight-unseen. Every time that I have spoken with a sales rep, they have made me confident that I was getting what I wanted and needed.

Date of experience: January 14, 2026
California
1 review
0 helpful votes
Follow Wing C.
Unfollow Wing C.
Share Review
Report Review

Overall great all these years.
February 13, 2026

I've been a customer for over 12 years and have always had a great experience. The ease of ordering to technical support has been great.

Date of experience: February 3, 2026
Missouri
1 review
0 helpful votes
Follow Tim O.
Unfollow Tim O.
Share Review
Report Review

Sent wrong tires
February 13, 2026

They entered my email address wrong and sent me the wrong tires. Had to make multiple calls to fix and the labels they sent for us to send back the wrong tires were not user friendly.

Date of experience: November 28, 2025
Elise B. — TireRack Rep
2 months ago

Hi Tim, thank you for taking the time to share your experience—we sincerely apologize for the mix-up and the frustration it caused. We truly appreciate your patience as we worked to resolve the issue, and your feedback about the return labels will help us improve our process moving forward. We appreciate you sticking with us.

Missouri
1 review
0 helpful votes
Follow Gregory S.
Unfollow Gregory S.
Share Review
Report Review

About 9-12 months ago, I ordered two tires to replace two pot hole blowouts
I got a good deal on some discontinued tires. Now I want to replace the other 2 and I'm told according to MB specks they are incompatible. Some BS about ruining the all wheel drive system
HOGWASH. The salesperson said I had to buy 4 new tires.
I've been buying tires from you for 30 years. I know cars, I know a bit about tires

Regardless, I ordered the tires I need. I hope a salesperson doesn't receive a commission. I'm disappointed

Date of experience: February 2, 2026
New York
1 review
0 helpful votes
Follow Brandon W.
Unfollow Brandon W.
Share Review
Report Review

Great tires / OK pricing
February 13, 2026
Updated review

Easy to order online. Timing was great, no issues with delivery. Pricing seems ok. Nothing fancy about pricing, maybe a better rate but thats ok. No issues thus far.

Date of experience: January 23, 2026

No issues thus far
February 3, 2026
Previous review

No issues thus far. Thank you. First time order, pretty simple and straight foward.

Date of experience: January 24, 2026
Wisconsin
1 review
0 helpful votes
Follow Ryan C.
Unfollow Ryan C.
Share Review
Report Review

Price is right
February 13, 2026

Price point for quality and reviews are good for what my purpose is for the tires. Looking for all around good all season tires for fair price.

Date of experience: February 2, 2026
California
1 review
0 helpful votes
Follow brad r.
Unfollow brad r.
Share Review
Report Review

Great
February 12, 2026

Great i have got tires for lexus, porsche, land cuizer and corvette. Reviews are always spot on so i listen to what they have to say.price is always great brad

Date of experience: February 2, 2026
Virginia
1 review
0 helpful votes
Follow Jeffrey L.
Unfollow Jeffrey L.
Share Review
Report Review

I found a great deal on brake pads and was able to get product information from a sales rep complete my order. It was an easy transaction.

Date of experience: February 2, 2026
Pennsylvania
1 review
0 helpful votes
Follow Andrew R.
Unfollow Andrew R.
Share Review
Report Review

Road Hazzard Warranty
February 12, 2026

Tire was damaged from pothole. They approved replacement very quickly. Tire was shipped and delivered the next day. Great Service and Experience.

Date of experience: February 2, 2026
Georgia
1 review
0 helpful votes
Follow Gregory N.
Unfollow Gregory N.
Share Review
Report Review

M
February 12, 2026

Mrthdehgsdefhgshdth rgartgerhgwehgrwerhgqew

Date of experience: February 2, 2026
New Jersey
1 review
0 helpful votes
Follow Lauren H.
Unfollow Lauren H.
Share Review
Report Review

Easy and Streamlined
February 12, 2026

TireRack makes everything easy. I was in contact with my trusted mechanic who advised me to order through TireRack. You enter your vehicle type and they give you a ton of recommendations, which can vary based on your vehicle, environment, and personal use of the vehicle. I went with my mechanic's pick, which also happened to be one of TireRack's top 3 picks for my vehicle. The final cost was calculated for me after I selected my installer. (If you don't have a go to mechanic, choose wisely. Not all installer prices are the same and cheapest does not always necessarily mean reliable). Once I made the purchased, my mechanic's shop received notification I placed the order. The tires were estimated to be delivered next day. We scheduled an appointment. Just like that I dropped my vehicle off and didn't have any additional costs or surprise fees after the fact. TireRack made everything easy and streamlined.

Date of experience: September 5, 2025
West Virginia
1 review
0 helpful votes
Follow MICHAEL W.
Unfollow MICHAEL W.
Share Review
Report Review

Great service all around!
February 12, 2026

Tire Rack was the best first tire purchase I could have ever done. They were easy to work with, and my tires arrived very quickly and efficiently!

Date of experience: July 4, 2024
Illinois
1 review
0 helpful votes
Follow kathy h.
Unfollow kathy h.
Share Review
Report Review

I bought a set of 4 Bridgestone weather peak tires previously from tire rack, have over 70,000 miles on them and I'm only replacing them because I'm taking a long trip and don't want to worry. Had one tire problem early on and you were great about taking care of it really love tire rack.

Date of experience: May 8, 2023