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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
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The price was comparable to others. The two things that will make me purchase my 35inch truck tires next are the customer service. I accidentally made a duplicate order, and the company caught it and would not complete the order until I made confirmation on the order. That saved me a huge inconvenience. The delivery came a day early and was placed in a location that was acceptable.
Have purchased tires and tire/wheels combinations several times - good selection, consistent service and delivery. Have used the road hazard service once - process to claim was easy.
I have purchased for numerous vehicles over the years and the process from research to pick up to install is always as easy as it can be. Always a great experience with a tire that delivers the same. Thank you for making my life easier.
Ordering on Tire Rack is the most efficient way to get new tires. You get the product you want, at a great price. The convenience of ordering from home, having the tires delivered, and getting them installed at my preferred tire shop is 100% better than sitting at a tire store for 2 to 4 hours waiting for my tires to be pulled and installed.
Ordering my tires on Tirerack.com has made my life lot easier.
I have been ordering every set of my tires through Tire Rack. Price is literally always the best and their next day shipping is beyond impressive. I will gladly continue to purchase my tires through the Tire Rack website.
Tire rack has a lot of real world test data available and scores tires across many categories. They make it easy to find the tire you want based on what's important to you.
Plenty of tires over the years, never a problem getting a road hazard claim. Tirerack sets the standard in tire sales and customer service.
Tire Rack offers educational information regarding all tires on sales. Making comparing which brand and model of tires to choose easy. Pricing is competitive.
Hands down the best company for buying tires and it's not even close. I've only had one issue with a tire. It was a manufacturing defect. I called and it was resolved within 15 minutes. Kudos to a solid company.
Relevant information available to make informed choices about purchases. Tire Rack stands behind manufacturer warranties. They honored a qualified road hazard replacement twice for me. Selection and pricing are good and reasonable. They have earned my business! Thank you!
Everything was good, 3 tires showed up then the 4 tire showed up which was kinda frustrating but other that that little hiccup everything was great.
Used comparison tool to make up what tires is was planning on purchasing. Was easy to navigate the pricing comparison and rating comparison.
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Last time i tried to order tires here i had several people inform me that my tires was going to be here one then a different day, and so on.
Great experience speaking to a representative about my options for wheels and tires for driving on the beach and got a great deal. Definitely recommend
Previously purchased run-flats for 2019 Infiniti QX50. Best price around. Never purchased form Tire Rack before. Delivery was quick, and installation was reasonanbly priced and quick at Discount Tire location. Only drawback is they don't do alignment. So had to take to another tire shop for that service.
The ordering process was excellent and easy. I got a flat on one of the tires. Luckily it came with road side assistance. However, it took over six hours for the roadside assistance to arrive. Now I have ordered a replacement tire.
I had an excellent experience shopping with Tire Rack. From start to finish, the process was seamless and straightforward. My order was delivered promptly, exactly as promised, and the pricing was very competitive. The quality of the products exceeded my expectations, and everything arrived in perfect condition.
I especially appreciated how easy it was to navigate the website and place my order, as well as the clear communication throughout the delivery process. Tire Rack makes buying tires simple and reliable, and I would highly recommend them to anyone looking for top-notch service and products.
Great experience with Tire Rack from start to finish. The ordering process was easy, pricing was competitive, and delivery was fast. The tires arrived exactly as expected, and the selection made it simple to find the right fit. I also appreciated the clear product info and customer support. Highly recommend Tire Rack for a smooth, hassle-free purchase.
Tires are 9 mos old, picked up a nail near the edge where its not repairable. I'm told the Road Hazard Warranty that comes with the purchase will cover repair or replacement. So far, it appears they will replace, after I submit proof of damage, Tire Invoice and Tire installation invoice. It could be a GREAT outcome. Will report back if I have troubles.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.


Michael, we're very sorry for the confusion and changing delivery dates you experienced with your tire order. Your experience is not what we want for our customers, and we are taking steps to improve communication going forward. We appreciate you sticking with us.