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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Easy process, everything showed up and neatly/ safely packaged. Customer service helped me process an order that I attempted to online, but wasn't able to process due to my bank not wanting to work with the only purchase process.
Online process is simple and easy to navigate. The app could be better.
Tire rack website is a wonderful way to shop for tires. This is the 6th time I used it. And with the combination of Good Year credit card, the purchasing process is quick and easy.
TireRack really takesthe guesswork out of buying the right tires. Watch the videos, view the scores, review customer ratings and you're good to go. You won't get that at a tire shop.
I always order my tires from here. Its just a better selection process. I can change the results to price low to high. I use the filters to find exactly what i need. I dont have a mechanic trying to upsell me.
The gentleman helping me was very friendly and helpful. He was quick retrieving my order from the warehouse and every wheel was inspected to make sure nothing was damaged or missing. I appreciate him being very thorough. Very high level quality of customer service. I will definitely be buying from here again.
I've purchased tires since 2021 & was satisfied with most of my orders. I wish you gave a discount for Veterans since I'm a disabled Veteran living off of social security. 1 have to budget by using credit to make this purchase but your closeout items I found was too good to pass up. 6 month interest free payments are a plus, however it would be nicer if interest free payments were over the span of 12 months.
I love Tire Rack and have used them for years with a variety of vehicles. I would like more tire tests for the available tires - I was considering a tire today and the site noted an available test - in reading the test I realized it was performed in 2010. Clearly much has changed in the last 16 years and I very much doubt that the rankings would be even remotely similar given the changes in rubber compounds and tire design. Bad data is worse than none at all.
The authorised installer did not take appointments as stated by Tire Rack and the $300( as stated by Tire Rack) instal cost for 8 tires was actual over $570.
Never had any problems with a tire rack experience. I like being able to compare prices and various specs vs having a tire pushed on me at the tire stores locally.
Services are good and they are very effective as team
Recommended matching items very helpful
Button " continue to affirm" at the end for check out is not popping up any screen to insert the affirm information. I'd like to change the payment to affirm if is possible
Hello Alan, we appreciate your honest feedback. While we can’t always control every part of the process, we’re always looking at how we can make things better. Your comments help guide those improvements — thank you for reaching out.
Ordered 4 Yokohama hi-performance tires. Love them but only put less than 1,000 miles on them when I hit something in the road that damaged 2 of them. This order is to replace those with the FREE Road Hazard Warranty. Thanks Tire Rack!
WELL BEEN SENT 2 YEAR OLD TIRES! WHY BOTHER THEN THEY AR ALREADY OLD AND THEIR ELASTICITY IS GONE I AM GIVING ONE LAST CHANCE FOR YOU. I HAV E A FLEET OF CARS AND THIS IS UNACCEPTABLE IF THIS ALSO COMES WRONG WILL NEVER USE THE SERVICE AND WILL LET EVERYBODY KNOW ABOUT MY EXPERIENCE
Hello Onus, we take feedback like this seriously because we want every Tire Rack experience to be a positive one and we will have you roder reviewed.
Great place to look for tires and get a great deal
I've bought several sets of tires from tire rack and I've had great experiences so far out of all of them. They have always arrived on time so no wait!
I've purchased several sets of tires for several different vehicles and never had any problems with Tire Rack. Love the easy of purchase and good selection of tires. The only issues I've 3ever faced have been overcharges from their preferred installers, but Tire Rack has always found a way to have the installer refund the overcharge!
I like the suggestion by answering 5 questions and it gives results high and low prices without compromising features. I never bough RADAR brand before but we'll see how it performs.
Many options. Hard to compare all of them. Atleast tou can pick your price range and treadware vs just ending up with whatever your local shop orders
Bought 4 tires by mistake. I needed only two. No problem. Called and got a complete refund because I had used their preferred installer. Ordered two and all was good. Free delivery and installation appointment is super easy. I will use TireRack again.
Great selection of tires. Easy navigation on the website. Love the fact that Tire Rack coordinates installation.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.


Hi Milton, thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience and understand how frustrating this must have been and a member of our team will be reaching back out to you directly.