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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,826
shipping
28,790
quality
29,350
This company responds to reviews on average within 1 day

Instant Feedback

530,913 reviews

We monitor reviews for authenticity

Wisconsin
1 review
0 helpful votes
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Great wheels!
July 28, 2025
Updated review

These wheels came just as ordered. It came with a couple extra Lugnuts as I ordered five wheels and the spare only needed three. It came with a tool and a socket that matched the new lug nut size. There was no extra charge for those things. They came just as the delivery confirmation said they would. We picked these wheels because they were different than so many of the others. We love them!

Date of experience: July 18, 2025

Easy and straightforward
July 19, 2025
Previous review

Easy and straightforward

Date of experience: July 9, 2025
Florida
1 review
0 helpful votes
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Easy to find tires that fit car
July 28, 2025

Family buys all our tires from Tire rack. Makes it easy for purchase history and installation.

Date of experience: July 18, 2025
California
1 review
0 helpful votes
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Best place to purchase tires
July 28, 2025

I took my car into service and was quoted considerably higher for the same tire. Tire Rack has always been my go to for tire needs.

Date of experience: July 18, 2025
Massachusetts
1 review
0 helpful votes
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Great affordable options
July 28, 2025
Updated review

Great deals, affordable options, the tire is good, and handy and I needed to order a tire since 2 of mine are flat. The service person made sure to contact me regarding tire cycling and was very helpful.

Date of experience: July 18, 2025

Great prices!
July 17, 2025
Previous review

Great prices!

Date of experience: July 7, 2025
Michigan
1 review
0 helpful votes
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Late but better than never
July 28, 2025
Updated review

I ordered a 4 set and got two within a couple days. Apparently the other pair got waylayed somewhere along the way. An email to customer service immediately got a new set ordered and shipped and they got here today. I was issued a consolation for the delay and mix up and will definitely be doing my tire buying with Tire Rack again! Thank You!

Date of experience: July 18, 2025

Rebate is advertised as ONLINE but after purchase was...
July 19, 2025
Previous review

Rebate is advertised as ONLINE but after purchase was revealed to be MAIL-IN?

Date of experience: July 8, 2025
Maryland
1 review
0 helpful votes
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Always a Great Experience
July 28, 2025

I order from Tire Rack every time I need tires. Great selection, great service, great value!

Date of experience: July 18, 2025
North Carolina
1 review
0 helpful votes
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I had a great experience ordering the tires for my BMW from Tire Rack.
Now I'm ordering tires from TireRack again for my wife's BMW.

Date of experience: December 19, 2024
Alabama
1 review
0 helpful votes
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New tires
July 28, 2025

Good product used Discount Tire as installer as suggested by Tire Rack online website. Needed new lugs at discount before installing new tires. Unnerving but necessary I guess. Good experience but wouldn't repeat.

Date of experience: July 24, 2025
Arizona
2 reviews
0 helpful votes
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All good with my previous experiences purchasing tires from Tire Rack.

Date of experience: July 18, 2025
Hawaii
1 review
0 helpful votes
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First time ordering
July 28, 2025
Updated review

This is my first time ordering from Tire Rack. Tires arrived on time

Date of experience: July 18, 2025

Easy to find correct tires for my car
July 19, 2025
Previous review

Easy to find correct tires for my car

Date of experience: July 8, 2025
Virginia
2 reviews
0 helpful votes
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Great service and product
July 28, 2025

Smooth sailing no issues good tire at a better price thanks again………………………………………………….:::::::

Date of experience: July 18, 2025
Nebraska
1 review
0 helpful votes
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Fave site for tires
July 28, 2025

Great brands at great prices, and love that road hazard is included.

Date of experience: July 18, 2025
New York
1 review
0 helpful votes
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WEbsite takes forever to complete
Rebates are confusing!

Date of experience: July 18, 2025
Elise B. TireRack Rep
9 months ago

We appreciate you bringing this to our attention and are very sorry for the frustration this might have caused and a member of our team will be reaching out.

Pennsylvania
1 review
0 helpful votes
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Very easy to order
July 28, 2025

Great service. This my second order from Tire Rack. Two good experiences

Date of experience: July 18, 2025
New Jersey
1 review
0 helpful votes
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Best in class
July 28, 2025

Always great experience. Have used them for 30 years. Never disappointed.

Date of experience: July 18, 2025
Alabama
1 review
0 helpful votes
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Never had a problem
July 28, 2025

Always ordered through tire rack fast shipping and no issues

Date of experience: July 18, 2025
Oregon
1 review
0 helpful votes
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Good wheels and tires expertly mounted, but the installers were confused. This time looks to be much better!

Date of experience: January 18, 2023
District of Columbia
1 review
0 helpful votes
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Quick and simple
July 28, 2025

Compare, Select, Order and Ship. That was easy to order to manufacturers specs for car!

Date of experience: July 18, 2025
New York
1 review
0 helpful votes
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Quick, Accurate and Best Price
July 28, 2025

What ever I order I am always surprised how quickly it arrives. Best products at best prices.

Date of experience: July 18, 2025
Maryland
1 review
0 helpful votes
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Great service
July 28, 2025

Fast delivery, good quality products, perfect pricing, good selection!

Date of experience: December 10, 2023