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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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They sent me a check once when my tire popped, this happened many years go and i chose peace in mind that i am covered for free
Fast shipping and affordable prices! Will only buy tires from here.
I had to go back several times because of sensitive dealer select page. I just tried scolling up or down and kept selecting wrong desler
I felt railroaded to paying 2x what my local shop charges for tire installation by your automated system that identified Don's Automotive as my local shop. I have bought tire s from you for > 20 years. Might not do so again. This seemed like a scam. I'm VERY disappointed in Tire Rack! I'd like to get (human) response to this feedback.
Previous experience, good, very good paid for them. Put in shipping address which was my address. Uh, uh, I did not want to keep sending me to a installer. Okay, but other than that good price, good tires, thank you
If there's a problem Tire Rack will help you fix it! Thank you Tire Rack... buying tires from you has been a God Send
Tire installers are easier to find than service of this level
It was very easy and they shipped quickly! I have been paying way more than necessary through the tire dealers! I saved 200 a tire coming to you guys!
The sales people are friendly and helpful, the work hard to satisfy the customer
Had better manufacturer rebates but that could be a seasonal thing.
They always have my tires in stock. Web site is easy to use. Prices are great.
Everything went smooth with wheel and tire purchase. Still have the rims look good with new tires.
Easy experience. Great to get a instant discount on the tires!
The website is easy to use and navigate, only real bad thing i can say is the last order i had, parts were not correct and shipping was trash, fed ex destroyed the boxes.
We appreciate you bringing this to our attention and are so very sorry for the frustration this might have caused. Will you please send your order number and details of your experience to [email protected]?
Great website, just wish there were more to choose from when it comes to parts and accessories. I like to try to order most of what I can from one retailer, rather than jump from place to place and have orders.
Always buy Michelin defenders, love them, very dependable! Have been buying for past 2 decades at least!
Great quality and affordable. The site is so easy to navigate and purchase from. Wide range of delivery choices including to your home or personal tire shop. Their tire shop (Discount Tires) is a great facility as it is 5 star on all levels of facility design, honest service, and customer service, affordability. I didn't have much of a wait either (I scheduled an appt) and they honored the appt time while still helping walk ins. We all were out fairly quick too!
IT was great! I was able to get my tires at my house and the I brought the, to get installed.
As I said, I have been ordering for more the 30 years, and virtually order all tires for my family and me through you. I wouldn't do that if it wasn't always a good experience
Have purchased numerous sets of tires for different vehicles and never had a problem.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We appreciate you bringing this to our attention and are so very sorry for the frustration this might have caused and a member of our team will be reaching out to you directly David.