Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of TireRack

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
grey stargrey stargrey stargrey stargrey star

TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,824
shipping
28,788
quality
29,348
This company responds to reviews on average within 1 day

Instant Feedback

530,779 reviews

We monitor reviews for authenticity

Maryland
1 review
0 helpful votes
Follow mathew m.
Unfollow mathew m.
Share Review
Report Review

Reasonable prices, good service
March 23, 2026

I've purchased several sets of tires for several different vehicles and never had any problems with Tire Rack. Love the easy of purchase and good selection of tires. The only issues I've 3ever faced have been overcharges from their preferred installers, but Tire Rack has always found a way to have the installer refund the overcharge!

Date of experience: July 27, 2025
Maryland
1 review
0 helpful votes
Follow Allen M.
Unfollow Allen M.
Share Review
Report Review

Great
March 23, 2026

I like the suggestion by answering 5 questions and it gives results high and low prices without compromising features. I never bough RADAR brand before but we'll see how it performs.

Date of experience: March 13, 2026
Virginia
1 review
0 helpful votes
Follow Robert C.
Unfollow Robert C.
Share Review
Report Review

Lots of options
March 23, 2026

Many options. Hard to compare all of them. Atleast tou can pick your price range and treadware vs just ending up with whatever your local shop orders

Date of experience: March 13, 2026
California
1 review
0 helpful votes
Follow Roelof W.
Unfollow Roelof W.
Share Review
Report Review

Outstanding service
March 23, 2026
Updated review

Bought 4 tires by mistake. I needed only two. No problem. Called and got a complete refund because I had used their preferred installer. Ordered two and all was good. Free delivery and installation appointment is super easy. I will use TireRack again.

Date of experience: March 13, 2026

Great selection of tires
March 19, 2026
Previous review

Great selection of tires. Easy navigation on the website. Love the fact that Tire Rack coordinates installation.

Date of experience: March 9, 2026
Maine
1 review
0 helpful votes
Follow Danielle B.
Unfollow Danielle B.
Share Review
Report Review

Limited options
March 23, 2026

I would say that the amount of wheel options could be improved. When I looked for my Focus ST there were about 4 options, pretty dissapointing.

Date of experience: June 20, 2025
Massachusetts
1 review
0 helpful votes
Follow Frank S.
Unfollow Frank S.
Share Review
Report Review

Great Place to Get the Tires You Need
March 23, 2026
Updated review

Tire Rack has been my source for car tires for over 30 years. Over that time I have had only two minor issues that TR resolved quickly to my satisfaction.

Date of experience: March 13, 2026

Great Tires
April 14, 2025
Previous review

Tire Rack allows me to get the best tire for me for a price I can afford.

Date of experience: April 4, 2025
Virginia
2 reviews
0 helpful votes
Follow Mario G.
Unfollow Mario G.
Share Review
Report Review

Happy in Chesapeake, VA
March 23, 2026
Updated review

I just would not shop any other way anymore. Having tire shipped directly to my house I'm going to my mechanic to have them put on as a dream for an old man like me. I appreciate the expediency of the process.

Date of experience: March 13, 2026

Happy Cuban
March 2, 2026
Previous review

Life is good with Tire Rack prices

Date of experience: February 20, 2026
California
1 review
0 helpful votes
Follow Sergio M.
Unfollow Sergio M.
Share Review
Report Review

Best prices
March 23, 2026

Previously purchased tires for my other 2 vehicle and all 3 times have found the best prices here.

Date of experience: March 12, 2026
Florida
1 review
0 helpful votes
Follow Ivan G.
Unfollow Ivan G.
Share Review
Report Review

Great Company to buy from
March 23, 2026
Updated review

As always they have a great selection of products. They are usually the cheapest but offering road hazard warranty for free has already paid off with this order. Thank you

Date of experience: March 12, 2026

Great Company
June 18, 2025
Previous review

Tire Rack has always been my go to company for quality tires. Keep up the good work.

Date of experience: June 8, 2025
California
1 review
0 helpful votes
Follow Gregory B.
Unfollow Gregory B.
Share Review
Report Review

Great Tires at Great Prices
March 23, 2026

I've purchased many tires from Tire Rack. Can't remember the last time I bought tires else where. I love the reviews and detailed info about the tires, low prices and free shipping.

Date of experience: March 12, 2026
Iowa
1 review
0 helpful votes
Follow James P.
Unfollow James P.
Share Review
Report Review

Always satisfied
March 23, 2026
Updated review

Love buying from Tire Rack. I have several vehicles and trailers. Tire Rack has a great selection, price variety, great service.

Date of experience: March 12, 2026

Good service, good selection, good value.
September 6, 2025
Previous review

Always had a good experience with Tire Rack. One time I think I made a mistake on my selection and they called me to let me know the tire might not work. Good service and price.

Date of experience: August 26, 2025
California
1 review
0 helpful votes
Follow Todd K.
Unfollow Todd K.
Share Review
Report Review

Preferred ship to
March 23, 2026
Updated review

I wanted this shipped to the 980 E Hamilton Avenue, Campbell CA ******* but your system will not allow it. Standard tire... You need to update your system

Date of experience: March 12, 2026
Elise B. — TireRack Rep
1 month ago

Hi Todd, thanks for letting us know about the shipping issue you encountered — we're sorry it caused frustration. We truly appreciate your feedback and are actively reviewing our system to ensure preferences like yours are easier to select in the future. Thank you for sticking with us.


Consistent Service
February 17, 2026
Previous review

Been using them for > 20 years, always a quick seamless transaction to procure tires

Date of experience: February 7, 2026
New York
1 review
0 helpful votes
Follow Josie E.
Unfollow Josie E.
Share Review
Report Review

Excellent service!
March 22, 2026

I ordered them later in the day and two days later they showed up in excellent condition! Highly recommend you guys for tires and wheels

Date of experience: January 16, 2026
Ohio
1 review
0 helpful votes
Follow Sandy S.
Unfollow Sandy S.
Share Review
Report Review

Easy and fast
March 22, 2026

Also Easy and Fast. Birthday gift for son. Had used Tire Rack several years ago for myself. Very reasonable pricing and saved $ doing ti this way

Date of experience: March 12, 2026
Colorado
1 review
0 helpful votes
Follow Jenna B.
Unfollow Jenna B.
Share Review
Report Review

Extreme Ease and Caring Service
March 22, 2026
Updated review

Our previous 5-6 experiences of buying through TR (also a few via Discount TIre).
Tire Rack customer service is some of the very best we've encountered, very thoughtful and caring. Also, the speed that we receive our tires is above expectations for four tires. Thank you!

Date of experience: December 4, 2025

Excellent service and speedy delivery.
March 23, 2025
Previous review

We had a follow up call with an associate, and they were awesome!

Date of experience: December 12, 2021
Georgia
1 review
0 helpful votes
Follow Michael M.
Unfollow Michael M.
Share Review
Report Review

Great Store. HORRIBLE SHIPPING!
March 22, 2026
Updated review

Website was Great. Great Price. BUT For the love of all that is Holy Please do something about your Shipping. FedEx is HORRIBLE! Watched my tires tour Texas and Florida for 4 days past my promise date and the worse part is I dont live in Texas or Florida! Brings my overall experience from 5 stars down to 3 stars

Date of experience: March 12, 2026

Easy to find a hard to find tire size
March 16, 2026
Previous review

Easy to find a hard to find tire size. Ordering was easy and Free Shipping is Amazing

Date of experience: March 6, 2026
1 review
0 helpful votes
Follow James D.
Unfollow James D.
Share Review
Report Review

My order
March 22, 2026
Updated review

The tires I ordered we delivered quickly to Tire Choice and they were installed on my car
Not happy with Tire Choice as they didn't install the lug covers on the wheels and gave me a estimate on brake pads that was high.

Date of experience: March 12, 2026

Just very easy to find good tires
March 13, 2026
Previous review

Just very easy to find good tires

Date of experience: March 3, 2026
Virginia
1 review
0 helpful votes
Follow Brian G.
Unfollow Brian G.
Share Review
Report Review

When you generally know what you want (aka size, warranty, etc.) but aren't sure what to go with, Tire Rack is the best place to figure it out, order it, and get it shipped!

Date of experience: March 12, 2026
California
1 review
0 helpful votes
Follow Johnnie S.
Unfollow Johnnie S.
Share Review
Report Review

Best fresh tires
March 22, 2026
Updated review

Everything all good except when I got a flat tire on ExtremeContact DWS 06 plus after 2k miles they never gave me the road-hazard-protection insurance money, even though I provided photos and recipes for the situation

Date of experience: March 12, 2026

Unbeatable fresh tires experience
October 26, 2025
Previous review

Fresh tires fast and affordable in a way

Date of experience: October 16, 2025
Missouri
1 review
0 helpful votes
Follow Kurt E.
Unfollow Kurt E.
Share Review
Report Review

Great place to buy your tires
March 22, 2026

I have purchase numerous sets of tires from tire rack over the years and continue to do so. I had one experience where a single new tire from the set had excessive road force balance. Tire rack promptly sent a return label and replaced the tire.

Date of experience: March 12, 2026