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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,722
shipping
28,686
quality
29,246
This company responds to reviews on average within 1 day

Instant Feedback

529,087 reviews

We monitor reviews for authenticity

Wyoming
1 review
0 helpful votes
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Tire rack has the best tires, prices, information and reviews from experts, track enthusiasts, and average users. No one compares to Tire Rack! 🏆

Date of experience: July 16, 2025
Illinois
1 review
0 helpful votes
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I purchased and had the new set of tires installed at your So. Bend facility. I needed to replace a tire less then 10 days after newly installed and you made me purchase the new tire and installation. I was told that it qualified for the road hazard insurance but I never got reimbursed. I feel ripped off since I've purchased many tires from you. Loyal customers should be taken care of.

Date of experience: September 4, 2024
Elise B. — TireRack Rep
9 months ago

We appreciate you bringing this to our attention and are very sorry for the frustration this might have caused and a member of our team will be reaching out to you directly.

Illinois
1 review
0 helpful votes
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Wonderful service
July 26, 2025

All purchases from tire rack have been simple and easy. Colton has assisted in the process a multitude of times and has been extraordinarily kind. Thanks for doing great business

Date of experience: July 16, 2025
Florida
1 review
0 helpful votes
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Very good tires
July 26, 2025
Updated review

Good tires -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

Date of experience: July 16, 2025

I don't like sales pitches, i prefer to investigate...
July 18, 2025
Previous review

I don't like sales pitches, i prefer to investigate the item then make a decision. Waylon in a phone call, indicated to me that the tires - I ordered - were made in 2024.The reviews on the tire were excellent and the price was right.

Date of experience: July 7, 2025
Idaho
1 review
0 helpful votes
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Fast Shipping!
July 26, 2025

Excellent tire deals that are out there. Always receive fast shipping.

Date of experience: July 16, 2025
New York
1 review
0 helpful votes
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Awesome
July 26, 2025

Love ordering from you you make it easy. Hope to order more soon

Date of experience: July 16, 2025
Virginia
1 review
0 helpful votes
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Easy to access and compare features. I like that I got the tires that will be best for my vehicle in my area.

Date of experience: July 16, 2025
Iowa
1 review
0 helpful votes
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I continually come back to order due to the value, experience and ease to get tires on my vehicles.

Date of experience: July 16, 2025
Tennessee
1 review
0 helpful votes
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Easy website
July 26, 2025

Excellent and easy fast selection with exact tire I was looking for. Great site

Date of experience: July 16, 2025
Texas
1 review
0 helpful votes
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This is my third experience and I have yet to be disappointed

Date of experience: July 16, 2025
Washington
1 review
0 helpful votes
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Great Price, Fast Delivery
July 26, 2025

The Website is easy to Navigate, many options to choose from, prices are better than Tire stores, delivery is fast and efficient.

Date of experience: April 4, 2025
Vermont
1 review
0 helpful votes
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As simple as could be. Answered my questions timely and ordering is simple.

Date of experience: July 16, 2025
North Carolina
1 review
0 helpful votes
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Great website and service!
July 26, 2025

Great website, service, delivery, road hazard, pricing, etc.

Date of experience: July 16, 2025
Ohio
1 review
0 helpful votes
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Mr
July 26, 2025

Great has been very good experience
They have been great and very happy
At this time no issues

Date of experience: July 16, 2025
New York
1 review
0 helpful votes
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Quick and efficient
July 26, 2025

Placed the order online and had the tires quicker than expected based on my rural location

Date of experience: October 16, 2023
Massachusetts
1 review
0 helpful votes
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Easy, As Always
July 26, 2025

In the last 20 years, out of dozens of sets of tires purchased, I only ordered 2 sets of tires from someplace other than Tire Rack, and one of those was because (at the time) Tire Rack didn't carry the tire brand I was looking for (they do now).

Date of experience: July 16, 2025
Alabama
1 review
0 helpful votes
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Again, it was easy and they lived up to their warranty. Good job!

Date of experience: July 16, 2025
Florida
1 review
0 helpful votes
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Rudy
July 26, 2025

Rudy guided me through the correct tire selection were there was three options of the same tires. Taught me a little more about tires…. Thank you.

Date of experience: July 16, 2025
Texas
1 review
0 helpful votes
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Quick easy and very inexpensive
July 26, 2025

Was great got some tires that were on sale they were delivered to Discount Tire and installed within an hour.

Date of experience: December 20, 2023
Illinois
1 review
0 helpful votes
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Great website easy to use
July 26, 2025

Easy to use site. Great communication from company. Had a minor problem with the order. They were quick to reach out and help solve the problem

Date of experience: July 16, 2025