Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of TireRack

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
grey stargrey stargrey stargrey stargrey star

TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,822
shipping
28,786
quality
29,346
This company responds to reviews on average within 1 day

Instant Feedback

530,741 reviews

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
Follow Juan S.
Unfollow Juan S.
Share Review
Report Review

Wheel Purchase
July 31, 2025
Updated review

Exceptional customer service. Wheels arrived a few days earlier which was a plus! Great looking wheels!

Date of experience: July 21, 2025

Wheel availability, ease of website use, cost, quick...
July 13, 2025
Previous review

Wheel availability, ease of website use, cost, quick delivery, dependable and affiliation with Discount Tire.

Date of experience: July 2, 2025
Kentucky
1 review
0 helpful votes
Follow Richard W.
Unfollow Richard W.
Share Review
Report Review

The same as well, that's why I always choose Tire Rack as my go to for new tires!

Date of experience: October 21, 2023
New York
1 review
0 helpful votes
Follow Gregory S.
Unfollow Gregory S.
Share Review
Report Review

Easy to Use
July 31, 2025

I've used Tire Rack for two decades. They may not be the best price but they are the most reliable.

Date of experience: July 21, 2025
Florida
1 review
0 helpful votes
Follow Fernando P.
Unfollow Fernando P.
Share Review
Report Review

Fast shipping
July 31, 2025

Always buy tires online. Website gpt a few hiccups here and there, but overall it is good. Great brands, huge selection of tires and Fast shipping.

Date of experience: July 21, 2025
California
1 review
0 helpful votes
Follow Frank O.
Unfollow Frank O.
Share Review
Report Review

I like that I can use any installer. It is a bit more work but worth the flexibility.

My installer although a Goodyear (affiliated store), fully supports TR.

The TR website is one of the best commercial website experiences out there.

Date of experience: July 21, 2025
Virginia
1 review
0 helpful votes
Follow Adrian F.
Unfollow Adrian F.
Share Review
Report Review

Repeat Customer
July 31, 2025

Excellent prices and great service. I have been happy w/com.

Date of experience: July 21, 2025
South Carolina
1 review
0 helpful votes
Follow David A.
Unfollow David A.
Share Review
Report Review

Easy to work with
July 31, 2025

Found my tire and easily placed the order. All of my purchases have delivered on or before the date listed.

Date of experience: July 21, 2025
Pennsylvania
1 review
0 helpful votes
Follow James O.
Unfollow James O.
Share Review
Report Review

Great service
July 31, 2025

Tires were exactly as ordered and delivered on time. No issues with this purchase.

Date of experience: September 15, 2014
New York
1 review
0 helpful votes
Follow James K.
Unfollow James K.
Share Review
Report Review

No
July 31, 2025

Good and convenient. Fast delivery. Close option for installation

Date of experience: July 21, 2025
Indiana
1 review
0 helpful votes
Follow Mark G.
Unfollow Mark G.
Share Review
Report Review

Good experience
July 31, 2025

Have ordered tires multiple times from Tire Rack. Have talked with reps from the company and always found them helpful.

Date of experience: October 31, 2024
Illinois
1 review
0 helpful votes
Follow Thomas A.
Unfollow Thomas A.
Share Review
Report Review

I have previously ordered tires and had the mounted locally. I love the compare feature and ratings.

Date of experience: July 21, 2025
New Jersey
1 review
0 helpful votes
Follow joshua k.
Unfollow joshua k.
Share Review
Report Review

Great experience
July 31, 2025

Tire Rack is user friendly, easy to navigate and always has the tires i need

Date of experience: July 21, 2025
Pennsylvania
1 review
0 helpful votes
Follow Manish B.
Unfollow Manish B.
Share Review
Report Review

Fast and Easy
July 31, 2025

Fast and Easy for buying and researching! For the purpose of researching specifications, you should display all sizes that are available in a tire, and not limit size list to what you sell. Just gray out sizes you don't sell in a tire model.

Date of experience: October 21, 2023
New York
1 review
0 helpful votes
Follow Frank L.
Unfollow Frank L.
Share Review
Report Review

Excellent. Had tires delivered to a tire shop & tires installed.

Date of experience: July 21, 2025
New York
1 review
0 helpful votes
Follow Adrien C.
Unfollow Adrien C.
Share Review
Report Review

Great website
July 31, 2025

Excellent details and description of the tire's. Easy to navigate the website.

Date of experience: July 21, 2025
Maryland
1 review
0 helpful votes
Follow John R.
Unfollow John R.
Share Review
Report Review

Great they had what I needed and quick free shipping. What is no to like

Date of experience: July 21, 2025
Florida
1 review
0 helpful votes
Follow Bruce B.
Unfollow Bruce B.
Share Review
Report Review

Great deals
July 31, 2025

Been using Tire Rack for years, hands down best way to by tires and wheels.

Date of experience: July 21, 2025
Texas
1 review
0 helpful votes
Follow Brittany P.
Unfollow Brittany P.
Share Review
Report Review

Always a perfect process
July 31, 2025
Updated review

I've been buying tires from tire rack for 20 years or more. Never had a problem.

Date of experience: July 21, 2025

Always great service
May 1, 2025
Previous review

Call tire rack, and they always put you on the phone with experts. People who want to help you and will do everything they can to make you smile.

Date of experience: April 21, 2025
Pennsylvania
1 review
0 helpful votes
Follow Olutobi K.
Unfollow Olutobi K.
Share Review
Report Review

The tires are the best price around and the warranty is top of class wouldn't go with any other company even if offered half off

Date of experience: July 21, 2025
Kentucky
1 review
0 helpful votes
Follow Cliff D.
Unfollow Cliff D.
Share Review
Report Review

Best ever
July 31, 2025

Always fast friendly service! Road hazard warranty provided is top not h

Date of experience: July 21, 2025