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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,730
shipping
28,694
quality
29,254
This company responds to reviews on average within 1 day

Instant Feedback

529,212 reviews

We monitor reviews for authenticity

Michigan
1 review
0 helpful votes
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Great selection
August 1, 2025

Happy with my wheel package, so much I bought my second set for my wife's car

Date of experience: July 22, 2025
Maine
1 review
0 helpful votes
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Delivery Instructions
August 1, 2025

Wish there were delivery notes. Last time, the Fed Ex driver left $1000 worth of tires 3 feet from the road! Not at my door even, let alone out back. Just luck I was home and looked out. Won't be home this time

Date of experience: July 22, 2025
Maryland
1 review
0 helpful votes
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Awesome
August 1, 2025

Very good. Always excellent reviews and service with the online system.

Date of experience: July 22, 2025
Pennsylvania
1 review
0 helpful votes
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The best
August 1, 2025

They just get things done quickly. Thank you for everything

Date of experience: June 17, 2025
Illinois
1 review
0 helpful votes
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Good Service
August 1, 2025

Quick and Easy, this web site has great reviews, I will test the product and will supply feed back of the performance, I am pretty sure tire Rack, picks the best products. I really appreciated guys.

Date of experience: July 22, 2025
New Hampshire
1 review
0 helpful votes
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Perfect
August 1, 2025

Easy, convenient, quick service and good competitive price.

Date of experience: November 22, 2022
Florida
1 review
0 helpful votes
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Vredestein Purchase - very happy.
August 1, 2025

All first class ratings — Choice, Price, delivery times, easy to use website, research and support. Overall terrific experience. Very satisfied.

Date of experience: July 28, 2025
Michigan
1 review
0 helpful votes
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Excellent/Very good.
August 1, 2025

I received the product as mentioned, and everything went well. Recommended installation place was very good!

Date of experience: January 22, 2018
North Dakota
1 review
0 helpful votes
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Pretty good
August 1, 2025
Updated review

Good, I had ordered tires for another car and had no problems

Date of experience: July 21, 2025

Pretty good
August 1, 2025
Previous review

Pretty good

Date of experience: July 21, 2025
New York
1 review
0 helpful votes
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Very good
August 1, 2025

Previously bought tires lasted 5 years plus. But it stared cracking the last one year, so time to replace

Date of experience: November 11, 2019
Indiana
1 review
0 helpful votes
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Always a pleasure
August 1, 2025

Kyle helped me out over the phone to make sure my canceled order was processed. Fantastic bloke. Re-ordered online.

Date of experience: July 21, 2025
Pennsylvania
1 review
0 helpful votes
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Best deals
August 1, 2025

Good deal and fast delivery and good service and prices. Thanks

Date of experience: July 21, 2015
New Jersey
1 review
0 helpful votes
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Conti DWS
August 1, 2025

I have always had great experiences ordering from Tire Rack.

Date of experience: July 21, 2025
Alaska
1 review
0 helpful votes
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Shipping to AK is too expensive
August 1, 2025

I would buy more if you had ground or other options for shipping to Alaska. 2nd day air is FAR too expensive, over $150 per tire.

Date of experience: July 21, 2025
Elise B. TireRack Rep
9 months ago

Thank you for sharing your concern. The only practical method to ship is UPS/Fed Ex 2nd Day Air. The cost is due to the size and weight of the tires and wheels. We have not been able to find more economical shipping options for Alaska.

Pennsylvania
1 review
0 helpful votes
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Repeat customer
August 1, 2025

Every order has been easy, with tire comparison, multiple size options, many tread options to choose from. Quick delivery.

Date of experience: July 21, 2025
Texas
1 review
0 helpful votes
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Easy exoerience
August 1, 2025

Always had an easy experience. Type in the car, verify the size, and checkout

Date of experience: July 21, 2025
New York
1 review
0 helpful votes
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Informative Website
August 1, 2025

Everything came on time and fit the vehicle perfectly. We replaced tires & rims.

Date of experience: July 21, 2025
Ohio
1 review
0 helpful votes
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Replacement tire
August 1, 2025

Order was easy but have to see how the road hazard warranty goes

Date of experience: July 21, 2025
Arizona
1 review
0 helpful votes
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Simple and Quick
August 1, 2025

Super easy and quick finding the tires I needed for my truck.

Date of experience: July 21, 2025
Ohio
1 review
0 helpful votes
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Hope this time all goes well
August 1, 2025

It was bad the preferred installation company refused to install the tires because I didn't buy them from them. So I found another place and they did a good job, but said good luck getting warranty work if needed from tire rack. I sold the car.

Date of experience: July 21, 2025