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From the business
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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The person that drove my car into the bay changed my settings on my air conditioner.
With out my consent.
Been buying from Tire Rack for a long time. They have the brands/models that I like and their warehouse is fairly close. I get orders within a couple days. Couple that with a no-hassle web site and I couldn't be happier.
Was sent old production date tires that was on sale at regular newer production price. After many emails and phone calls it was eventually corrected.
We're sorry to hear that your experience could have been better. Will you please send your order number and details of your experience to [email protected]?
I made a mistake and ordered the wrong size tire for my vehicle. Tire Rack shipped a new tire in the right size and returned the incorrect tire to their warehouse at no cost to me. Amazing!
Competitive prices, easy to use website, always fast shipping
Doing business with these guys 15 years or longer and they are great!
Have ordered several times and is very satisfied with every order.
Can always count on tire rack to get what you're looking for.
I have been using America's Tire since the 1980's. So the progression to Tire Rack was pretty seamless and I do love the the reviews.
Both previous experiences have been good. Tires arrive on time and in excellent condition.
This is my 4th ser of tires from Tire Rack. The price can't be beat. The ease of purchase is incredible.
Great service, easy customer service when calling and set up with great installation
Good experience and tires were good and handled very well for the vehicle I had at the time.
Used many times always good………………………………………………………….:-)
I don't really recall, just that it was smooth and that the tires were just what i needed
The rack always comes through. Good prices and a great selection.
Order was promptly and accurately delivered to my installer.
Such an easy, hassle free way to get the best price on quality tires!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We appreciate you bringing this to our attention and are very sorry for the frustration this might have caused and member of our team will be reaching out.