On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Easy as the installation. Pull up to the Delivery Ramp, Dial the telephone Number that's the wall (Big Bold Sign), and generally you'll be gone in less than [5] minutes.
Tire Rack is the best value for the "Buck"!
Just wish that your people at the warehouse wouldn't act like the "Second Coming of Christ". Just treat me and my Son like the other customers. Another instance of "Black on Black" crime.
I pick up my race tires at the local distribution center when I order and get a nice discount on the total price. And I can always find the brands and sizes I need for odd hot rod sizes
Always go to Tire Rack first when I need tires! They have what I need and they are shipped very quickly and safely. Had a chat with Art and he answered all my questions and directed me to the tires I needed. Great experience!
I bought a new vehicle and wanted to put a new set of matching tires on it. I had used Tire Rack before, so went to the web site, found the tires I was looking for at a great price and ordered them. They arrived very quickly and I was notified that they had been delivered. Overall, a great transaction!
EASY - ordering tires from this site was so easy. Being a female and not knowing anything about tires, all I had to do was take a picture from my door frame and just plug in the size in the search bar.
To my dismay I ordered the wrong tires for my husband's corvette. They worked with me to return to wrong one's and delivered the right tires within days!
TireRack did not show the specific tire I needed. It was discontinued, but Chat session help told me how to order two tires no longer showing on website. SO, if you don't see the tire you want, use the Chat to see if TireRack can find it in their warehouses.
Tire rack has the options and the information to answer any question you have about tires for your vehicle... i've used them several times (>5), and i have been very pleased with the experience in every instance...
I have used Tire Rack on multiple occasions. One time I had to replace a tire under the Road Hazard agreement and had no issues getting the tire replaced.
Found Tirerack online while working in office and like the process from the order point to the fulfillment at a shop within distance and convenience.
Awesome deals on wheel and tire packages, the mounting and balancing is nice if the mechanic you use doesn't do mounting and balancing, saved me like $130
As a woman who appreciates a deal, I like Tire Rack. They help me to be able to make better informed decisions and are cheaper than all other competitors.
I have made several order for Wheels and Tires for Tire Rack over the years. Customer service and quality of products have always been great.
Over the years I have purchased tires from Tire Rack for BMW's and my Honda Ridgeline. Never had a problem with any of the shipments. Great Service.
This is my second set of tires and rims I've ordered. The first set was an excellent experience with no issues and expect the same from this order.
Great options, great prices, just be ready for the in-store experience. I am sick of being talked down to by the staff as if I know nothing about tires.
Everytime I need tires, Tire Rack is my go to! Super easy, fast and great deals on tires! I tell everyone to checkout Tire Rack!
Was effortless and easy to find what i needed at a great price. After comparing several other websites, I found Tire Rack was the cheapest.
I bought four tires, quick delivery next day. Two days later, hit a pot home that ripped the sidewalk of front and rear tires. Warranties in process.
………………………………………………….
I've used Tire Rack for tires since long before the internet existed. They provide great information, they have competitive pricing, and they make ordering incredibly easy.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Jason, we understand your frustration and appreciate you giving us the chance to review and a member of our team will be reaching out to you directly.