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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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I was able to easily go online and find quality tires with great reviews and a at a good price. There were a number of local shops where I was able to choose one convenient and familiar to me to have my tires delivered straight to them. The shop then called me to schedule putting my new tires on.
I have purchased tires for many years, I continue to come back because of the consistent service, reliably low prices, and fast shipping.
I have ordered several times, each time the ordering process is easy. No hassle, no fuss, just provided the needed information and everything goes smoothly.
Thanks!
Your comparison tools, customer feedback, quick shipping, and intigration with Americas Tire make's tire rack my one stop shop for all my tire related needs. I can look at all the tires that fit my car, compaire them based on what matters to me, and have them sent to my local store for same week install.
I'm a long-time customer and am fortunate to live close to the distribution center in Sparks, NV. Love the discount for picking up at the warehouse. Tire Rack has always provided great selection, very competitive prices, and great customer service when I need it. I have only had to use the road hazard warranty once and it was easy (although it takes a little time and effort).
I had a Tire Rack Representative helping me the last time I ordered tires for my Mercedes Benz. I just found out that the tires were not Run-Flat Tires. I am trying to order two new tires for the same vehicle. During check out I was informed that the tires I had previously purchased with the help of your representative were not Run-Flat. Thanks for miss informing me Tire Rack. Thank God I did not have a flat!
I would think these products are the same you would receive anywhere you buy them but due to the number of issues I have had, I am starting to wonder if they are getting them cheaper from the manufacturer due to lower grade of quality.
Doug, thank you for sharing your honest feedback; I’m sorry to hear about the quality concerns you've experienced. We take product standards seriously Your satisfaction is important, and we will have reviewed. Thank you for sticking with us.
Good customer service - might not always give the answer you "want", but they are knowledgeable and can answer your questions right away.
It was so easy to find the tires I needed. I love you can search by your vehicle if you do not know the actual tire size. VERY FAST delivery
I loved being able to just input my truck information and it found my information
Easy to navigate the website and delivery is rocket fast! I have bought my last 4 sets of tires from Tire Rack.com and I will continue to use you in the future.
Easy as the installation. Pull up to the Delivery Ramp, Dial the telephone Number that's the wall (Big Bold Sign), and generally you'll be gone in less than [5] minutes.
Tire Rack is the best value for the "Buck"!
Just wish that your people at the warehouse wouldn't act like the "Second Coming of Christ". Just treat me and my Son like the other customers. Another instance of "Black on Black" crime.
I pick up my race tires at the local distribution center when I order and get a nice discount on the total price. And I can always find the brands and sizes I need for odd hot rod sizes
Always go to Tire Rack first when I need tires! They have what I need and they are shipped very quickly and safely. Had a chat with Art and he answered all my questions and directed me to the tires I needed. Great experience!
I bought a new vehicle and wanted to put a new set of matching tires on it. I had used Tire Rack before, so went to the web site, found the tires I was looking for at a great price and ordered them. They arrived very quickly and I was notified that they had been delivered. Overall, a great transaction!
EASY - ordering tires from this site was so easy. Being a female and not knowing anything about tires, all I had to do was take a picture from my door frame and just plug in the size in the search bar.
To my dismay I ordered the wrong tires for my husband's corvette. They worked with me to return to wrong one's and delivered the right tires within days!
TireRack did not show the specific tire I needed. It was discontinued, but Chat session help told me how to order two tires no longer showing on website. SO, if you don't see the tire you want, use the Chat to see if TireRack can find it in their warehouses.
Tire rack has the options and the information to answer any question you have about tires for your vehicle... i've used them several times (>5), and i have been very pleased with the experience in every instance...
I have used Tire Rack on multiple occasions. One time I had to replace a tire under the Road Hazard agreement and had no issues getting the tire replaced.
Found Tirerack online while working in office and like the process from the order point to the fulfillment at a shop within distance and convenience.
Awesome deals on wheel and tire packages, the mounting and balancing is nice if the mechanic you use doesn't do mounting and balancing, saved me like $130
As a woman who appreciates a deal, I like Tire Rack. They help me to be able to make better informed decisions and are cheaper than all other competitors.
I have made several order for Wheels and Tires for Tire Rack over the years. Customer service and quality of products have always been great.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Tracy, thank you for sharing your feedback with us. We always want your experience to be smooth, and we’ll be sure to pass this along to our team. Insights like yours help us improve, and we truly appreciate you taking the time to let us know.