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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,709
shipping
28,673
quality
29,233
This company responds to reviews on average within 1 day

Instant Feedback

528,838 reviews

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Illinois
1 review
0 helpful votes
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Ease of use and great deals
March 8, 2026
Updated review

Always a pleasure using the application and finding great deals while comparing tires and wheels. Ease of scheduling and can see what they will look like on your vehicle prior to purchase.

Date of experience: February 26, 2026

Great service!
August 29, 2025
Previous review

Love the ease and efficiency of this service! They are the best! Highly recommend!

Date of experience: August 19, 2025
1 review
0 helpful votes
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One item not noted was the rims I got with the snow tires used different lug nuts, which were provided, but makes changing from winter to summer rims and tires take care to use the right lug nuts.

Date of experience: May 15, 2025
Florida
1 review
0 helpful votes
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Great prices
March 8, 2026

I haven't had any problems with any of the tires. Im replacing this tire because I had had it for 4 years. And I bought them with you guys.

Date of experience: February 26, 2026
Hawaii
1 review
0 helpful votes
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Always a great deal
March 8, 2026

I needed to order new tires for a family member who lives in a different state. Using Tire Rack was super easy to purchase the tires and set up an appointment for installation.

Date of experience: February 25, 2026
Florida
1 review
0 helpful votes
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Always great
March 8, 2026

Love the road hazard protection, trouble has a way of finding me often. Tire rack makes it easy and all better especially with their included road hazard protection.

Date of experience: February 25, 2026
Hawaii
1 review
0 helpful votes
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Best way to purchase tires
March 8, 2026
Updated review

Last time I purchased tires and wheels completely installed, which was great because as soon as they came in, I put them on the car. Happy client.

Date of experience: June 5, 2025

Good selection and easy to order on line
June 13, 2025
Previous review

Good selection and easy to order on line. Great simple website.

Date of experience: June 3, 2025
Missouri
1 review
0 helpful votes
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Summer Tires
March 8, 2026

Went well, glad I did it Went well, glad I did it

Date of experience: February 25, 2026
Texas
1 review
0 helpful votes
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Awesome
March 8, 2026

The experience of placing an order with Tire Rack is easy and fast. The amount of information they provide is awesome to say the least.

Date of experience: February 25, 2026
Texas
1 review
0 helpful votes
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Outstanding experience
March 8, 2026
Updated review

From the website to the store for installation was flawless. We received notifications when the tires shipped and when they arrived at the store. We were able to schedule the time to bring our car in. The pricing was transparent and the app was easy to use. We even got a two year puncture warranty that was included in our purchase. All of this for $100 less than Discount Tire offered us. We are beyond satisfied! Thank you

Date of experience: February 24, 2026

Really fast and convenient
March 1, 2026
Previous review

Really fast and convenient.

Date of experience: February 19, 2026
District of Columbia
1 review
0 helpful votes
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Great customer service!
March 7, 2026

I order a lot of tires from Tire Rack and I am generally pleased with the customer service and the Road Hazard Protection, which I have used often living in the city!

Date of experience: February 25, 2026
Florida
1 review
0 helpful votes
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Easy to work with. Lightning fast delivery.
March 7, 2026
Updated review

I've been ordering from Tire Rack for over 10 years and I have no reason to go anywhere else. Good price, fast delivery, excellent customer service.

Date of experience: December 23, 2025

True customer service
January 5, 2026
Previous review

Excellent service from Devon.

Date of experience: December 26, 2025
Ohio
1 review
0 helpful votes
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5th time Customer
March 7, 2026

I've always had a good experience. However, some installers are beginning to limit options to tires purchased AWAY from their shop.

Date of experience: February 25, 2026
New York
1 review
0 helpful votes
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So easy it's stupid
March 7, 2026

So so simple. Tell the site what make/model/year your vehicle is and it spits out so many options. Great filters to narrow down what you're looking for too. They'll ship to you or directly to a shop that can install them.

Date of experience: February 25, 2026
Virginia
1 review
0 helpful votes
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Decent pricing and fast shipping.
March 7, 2026

I may be an outlier as I love close to a Tire Rack distribution center but I routinely get tires in 1-2 days and have the option to pick up some models from the warehouse nearest me.

Date of experience: February 25, 2026
New York
1 review
0 helpful votes
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Unbelievable delivery
March 7, 2026
Updated review

Ordered four tires prior to East Coast blizzard. Tire Rack kept original delivery date. The roads were barely clear and my tires showed up on time.

Date of experience: February 25, 2026

Shopping good, lets see on delivery
March 3, 2026
Previous review

Shopping good, lets see on delivery.

Date of experience: February 21, 2026
Maryland
1 review
0 helpful votes
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Everything is easy to find, and Tire Rack always has the right tires at the lowest prices. Delivery is almost always next day as well!

Date of experience: February 25, 2026
New York
1 review
0 helpful votes
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Great service and solid warranty
March 7, 2026

I received a set of four tires that were mounted and balanced. During driving there was serious vibration and took the car back to have the wheels redone. It turns out it was a bad set of tires, Tire Rack, expedited a new set of tires and payed for all of my shop costs incurred. The new set of tires worked flawlessly and there was multiple follow up calls and emails. The customer service was top notch!

Date of experience: July 25, 2025
Florida
1 review
0 helpful votes
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Tire Rack always delivers exceptional service
March 7, 2026
Updated review

I ordered a set of Yokohama Geolandar 235/65/17 which was on a closeout sale. I opted to have it delivered and installed in their preferred Auto/tire shop in my area which is BJ Motorsports. I was so happy with the whole experience. Turn around time was just less than 48hrs. The tires where delivered the following day and was installed in the morning of the next day. Jeff in BJ Motorsports was very humble and accomodating througout the installation process. Tire rack has been my always "go to" online wheels and tire shop. The credibility and service is top notch! Till my next transaction! Thank you and more power!

Date of experience: February 21, 2026

Service is always awesome
March 1, 2026
Previous review

Associates are very knowledgeable and responsive.

Date of experience: February 18, 2026
Kentucky
1 review
0 helpful votes
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They keep telling me to rename attachments... I have even cut and pasted their example, and they say they do not have it. 30 years ago, Adobe invented the PDF format, and I have NEVER had any issues with the "file name".

Date of experience: February 25, 2026
California
1 review
0 helpful votes
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Easy, Cheap, and Fast
March 7, 2026

Tire Rack is typically the cheapest option when you account for fees, shipping, etc. Tires are delivered very quickly to Sacramento area.

Date of experience: February 24, 2026