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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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All of my tire track experiences have been easy to purchase and I've always enjoyed the products. I also enjoy the data for rating tires and reading reviews from other customers. I am able to match their driving conditions, cars and tires along with mine.
My Tire Rack experiences have always been very straightforward. I am able to review and compare multiple products. Purchase prices are competitive and delivery is quick and easy.
I have been a TR customers for over 30 years. All was good until my last purchase of some Falcon tires. One of the 4 was bad and had a large bubble on the sidewall. I tried to return it and was told that side wall bubbles is a Road Hazard issue not a warranty issue. The fact that I drove it for only 5 miles before noticig the leak/bubble made no difference to them. I am not willing to lie and say the bubble is a Road Hazard problem. I am contesting the issue through my credit card company.
One problem in 30 years is not a bad record. I am surprised that TR is not willing to accept the $100 tire as a defect. Irritating.
I am still working on the issue with TR.
I have been buying tires from Tire Rack for over 20 years. They have good products at a good price.
A vast assortment of tires, reviews and rankings both by professionals and other buyers, easy shipping to installers. The least hassle I've experienced when making an online purchase!
I've been using tire rack to purchase tires for my car for years! I wouldn't go anywhere else. Their free road hazard protection ensures that when I damage my tires during the pot hole filled winter months, I get replacement tires at no extra cost.
Best tire reviews, newest products, great customer service, only reason not to use Tirerack, is that you have not heard about them.
I've ordered from Tire Rack several times, and I am always impressed by the selection and prices. Happy that they offer free shipping.
Always quick and easy to buy tires through the Tire Rack. I find that I am never disappointed with the options for tires, the ease of navigating the website and the purchase and delivery. I send all my friends to the Tire Rack.
I've been getting tires installed at the tire rack location in South Bend Indiana for more than a decade on my family's small fleet of vehicles. The web page is easy to use and has options to suggest a tire to fit the users needs or allow enthusiasts to dig into the specs and test results of every tread pattern. Install on site is just as easy as it should be. In the 20 tire changes I've had done there I've never felt pressured to upsell a more expensive product or additional services. I have no concerns about sending my teenage drivers down there or my elderly mother-in-law to have their tires installed on site. Don't like the internet? Just give them a call and setup everything over the phone just like it used to be with old school service centers. Don't know anything about tires? Call and talk to a professional who can help you learn the basics. Tires are an important part of keeping your car safe on the road. It is literally where the rubber meets the road and can mean the difference between getting home safe or sliding into a ditch.
This was my first time using tire rack. I am happy about the tires I purchased for sure! Big difference. I'm a little bummed I wasn't able to get them delivered to my local Discount Tire for install because delivery would have been faster but that's okay. The shop I went to was well worth the wait!
For some reason my order for 4 tires was sent at the same time from the same warehouse, yet arrived on 3 seperate days. Each tire had its own tracking number (odd) so i assume fed ex felt it was ok to split the order up. This led to me having to cancel my tire mounting appointment and reschedule 3 different times. I DID finally get all my tires and im happy with the product. This may have been more of a issue with fedEx and not Tire Rack, but if they had been shipped as one order with one tracking number i bet the tires would have arrived together
Thanks for letting us know about your order issue, Gabe. We understand how frustrating this must be, and a member of our team will be reaching out.
It's nice to be able to properly compare tire options. My dealership had only one tire model in stock, and tirerack had the same tires for $20 cheaper per tire, but I ultimately ended up picking a completely different tire after seeing all the options.
Tire Rack allows you the ability to find other tire brands that are just as good, and often times better, then what the local tire shops carry. Don't give up on finding the best tires at the best price.
I've ordered tires for my cars many times from Tire Rack. The selection is great as are the prices — and free shipping is a definite plus.
Great selection. I appreciate the stats to compare between options. The pricing is very competitive, shipping is free and the shipping speed is out of this world.
I have made many previous purchases and have had nothing but good experiences.
It is refreshing dealing with a company that delivers as promised without excuses.
Been using Tire Rack for all my tire purchases for well over 10 years now - Will never buy local - Alway best prices and selections
Been using Tirerack for well over 10 years now... Will never buy tires from anywhere else
Hassle free returns and technical support is great. They just don't sell tire's they sell excellent service and they back it up with great support.
This is my fourth time buying tires from tire rack. They make it easy with researching the right tire for your type of driving. I'll keep buying from tire rack.
Went on Tire Rack Website to purchase some 22" wheels and tires.Put my vehicles information in, found the wheels and tires that the website says would fit my particular make and model. Ordered and paid for the package, they gave me an option to ship to the installer (Pep Boys). Dropped off the vehicle before work 6:00am only to return to Pep Boys to be told that it was the wrong Lug pattern for my vehicle. So called customer service no answer had to text with a person who said they waive $125.00 of the $150.00 to have them returned IF IT WASN'T AN ORDER ERROR ON MY PART. So fast forward a day later called customer service they said that Pep boys should have been able to install the wheels because of the dual lug pattern. That's where I'm at currently.
Hi James, we’re really sorry to hear there was an issue with your order, and we will have reviewed and a member of our team will be reaching back out to you directly.
No problem with the site, just availability of products.
Prices are good and delivery schedules are met. Not sure how to handle the warranty part in case we have tire damage and need the road hazard protection.
It's always easy to navigate through the website. Shipping is always super fast. And the service is always great. Had a slight issue with my payment and I was able to call and fix it quickly. The employee that I spoke to helped me quickly and was able to get my tires shipped fast. Thank you!
Other than my tires being on back order I've always been able to find my tires and the delivery times are fantastic
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.


Hi David, thanks for reaching out. We’re sorry to hear about the damage to your tire and a member of our team will be reaching out to you directly.