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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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I ordered 4 TPMS and 1 of 4 was defective when manager Gabriel G store number *******723 tested product.
VENDOR PART #: RDE048V21
Order Details
Order Number: PU*******
Order Date: 07/28/2025
Customer Number: *******-000
Shipping Method: UPS Ground
Items Shipping from: Sparks, NV
Note: new order was placed.
Order Number: PV******* from Sparks, NV Estimated Delivery Date: 08/04/2025
Track.
Note: Request help on refund of defective product.
Note: Thanks for the help.
V/R,
Customer
Ron Ramos
*******171
The last time I got uneven tire number delivered. How can you install 3 tires in a car, then I waited several days for the 4th tire to be delivered.
Always a good selection, good tires. Thank you 11 more characters
There needs to be a section for car people. I know what sizes and offsets i want but I'm constantly second guessed here. I love fitments website. If they had the deals and selection you have id never be back here. It's so difficult here to just put in the wheel or tire i want and get to a selection i can pick from. An example is my 1977 c10. It has a tube chassis with a custom front suspension based on a c6 corvette, and the rear suspension is almost completely 2018 independent rear with a Chevrolet bolt pattern. I know it's an extreme example but the wheels and tires i need for that truck aren't something i want to look up by model. I just wish your website had an option for people who want to put in their own measurements and not be questioned about it constantly
Tire prices were better than most places I checked. Tires shipped very fast to mechanic and shipping was free. Would not hesitate to buy from Tire Rack in the future.
I have purchased many set of tires through Tire Rack, both for daily drivers of myself, wife, kids & grandkids, and also 200 TW race oriented tires for my 03 SVT Cobra & 85 Mustang GT both of which I auto-X & drive on street. Tire Rack has huge selection of tires & actual road test evaluations of the performance street tires for daily drivers to help decide which are helpful in deciding which to buy form our daily drivers.
They also have the 200TW tires I want & I utilize their heat cycling service for the race type tires.
They have outstanding service, selection, & competitive pricing. All great experiences with Tire Rack
Tire Rack was great. Fed ex delivered to wrong address as usual.
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Tire rack is the spot to order. Can't go wrong when in need of new tires. Always seem to have a deal when I need a new set
Great products. Helpful service (Gill). Great value and experience.
Actually, quite upset. It took over two hours for me to place an order because I couldn't get an answer from the chat and it wasn't letting me order the wheel I wanted and they sent me a link and was able to order it, but it was the same thing I was trying to order it now says my tires won't get here until Wednesday and I needed them on Monday. I'm actually quite disappointed and I don't think I'll buy from you again, we have two other cars one of them needs tires right now another set of Michelin with wheels on them and I think I'm going elsewhere cause I'm kind of frustrated right now
The process is fast and seamless, pull up pickup tires and on my way
Tires for a Cadillac Escalade. I wish i could read all the reviews and not just the 5 star reviews. Only good reviews for every tire?
It was a very convenient way to purchase tires online. The prices were better than in store purchase of comparable quality.
Delivery was late. Had to re-schedule installment.
Communication was misleading.
Website is great and so is the road hazard coverage! Great work!
Good prices, quick delivery, trouble-free tire purchasing.
Easy online ordering, reasonable prices, delivered as noted.
I love tire rack and recommend it to all of my family and friends. The site itself needs some streamlining and gui maintenance. After inputting the Y/M/M of the vehicle, the list populates randomly and it's hard to find the navigation tool to sort by rating or price. There are other issues, but this is a primary concern for me.
Very good and easy experience which has brought me back to buy.
My last order I got Cooper's RS3's this timeI'm getting P Zeros all seasons. Good prices, fast delivery excellent customer service team
Was able to return and exchange items with no issues. Customer service was excellent and very helpful and friendly.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We appreciate you bringing this to our attention and are very sorry for the frustration this might have caused and a member of our team will be reaching out.