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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Solid, every time I place an order. My tires come quickly and for the best deal available.
Awesome easy to use. Great customer service. Thanks Tirerack!
Title says is all. Plus good installation service at discount stores!
I buy tires from tire rack because of the way they test and rate tires.
Easy to order, very large selection, and good pricing, as well as as a well laid out website.
Amazing, best in the country, fair prices, great customer service!
I would do business with again. Great again! A+++++++++++++
I've bought run flat tires for my 2018 Toyota Sienna a few times from Tire Rack and had them delivered to an address 12 miles from me, which saves me an additional $40 on the order.
I'm being as specific as possible to help others learn about this business.
I purchased some new Perelli Tires through Tire rack. The tire got 2 bolt holes next to one another within the first month. TireRack's tire insurance paid for a brand new replacement tire when it could not be patched!
Ordered tires for my wife's car earlier this year. Now ordering for my mom's car. Tire Rack is my go to for tires. Love the America's Tire option for installation. There is a location near my home, the installation fee is reasonable and the service is quick and easy.
I have purchased over a half dozen sets of tires from Tire Rack.com and as a knowledgeable person who knows what I want I appreciate that I can easily select the manufacture and model of tires for my vehicles. The website is easy to use and as a do-it-yourselfer I like being able to pick up the tires at the warehouse so I can take them home and do my own installation.
Very satisfied with my previous orders. I like the ability to pick up at the warehouse personally.
Same as above. It was easy to navigate the site and make comparisons of available selections. I used both live chat and phone assistance got the answers I needed.
My one concern regarded the expiration date of an advertised instant rebate on the purchase of four Pirelli tires. I was able to get that date via Live Chat.
Fast and effective delivery and no run around for shipment, now this is getting ridiculous that I have to enter 50 or more words... I said you were good whag more do you want
I like the detailed description of the tires, I like to be able to choose the features important to me, less performance now than it used to be, and more emphasis on noise. Once I ordered the wrong tire, and they called me to confirm if I erred, I had, they saved my bacon. Yay tirerack.
For some reason it's hard for me to drill down to the options I want. On the 'sort by' menu maybe you could add extra options, like: performance all season, Summer, etc. somehow that option was a couple clicks ago and I have wade through and through and through
Easy to find what your looking for at competitive prices and fast shipping!
Easy to find the right tires at competitive prices and ships quickly
Great experience again. Second time using them. Fast and Easy process
I can easily navigate the site and find the correct tires at the best price. If I have any difficulties determining the correct tire or any questions about my order, help is always available through chat.
It is so very easy to navigate this site and place my order. Help is available every step of the way if needed. Thank you Tire Rack!
Very fast and easy with a very competitive price, will shop again
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

